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\nThemeFusion is looking for a hard-working, responsible WordPress developer to help on our support forum & development projects\n\nThis is a remote position.\n\nWe’re a WordPress theme company and we’re looking to expand our team to help maintain the high standard of customer support and theme quality our customers have come to expect. Our primary product is a WordPress Theme called Avada, and it’s hugely popular on the ThemeForest marketplace. We have a very large user-base, and our users post daily questions on our support forum. The questions can range from installing WordPress and the theme; to understanding how to use the various theme options or sliders; to providing them with a simple php, html, css or javascript modification to achieve their objectives.\n\nWhat You’ll Be Doing\n\nYour primary job is to answer questions from our users in a professional, friendly and timely manner. You will be responsible for keeping our reply times as low as possible, while providing accurate answers and keeping our user base satisfied. Along with yourself, you will be working with the rest of our team to resolve our customer questions and issues. You MUST have great communication skills, reply in a professional manner, and be able to work quickly while giving accurate answers. Below are some of the most common items that are brought up on our forum:\n\n\n* Logging into user’s WordPress installations to troubleshoot the issue.\n\n* Logging into user’s FTP to troubleshoot the issue.\n\n* Providing answers to commonly asked theme questions, and be able to provide answers on how to use all the different theme features.\n\n* Providing small to mid range PHP, HTML, CSS or Javascript customization to our users.\n\n* Provide basic installation, theme installation, plugin installation knowledge to the user.\n\n\n\n\nApart from the support job, eventually there will be additional opportunity for development work to help us manage our company better. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Wordpress, Customer Support, JavaScript and CSS jobs that are similar:\n\n
$62,500 — $95,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.