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๐ค Closed by robot after apply link errored w/ code 403 2 years ago
Bit9 is seeking a talented, service-oriented individual with technical agility to join the rapidly growing Professional Services team as an Associate Technical Services Consultant. The role supports our senior consultants and is critical to helping new customers start their implementations. Bit9 implementation service offerings are designed to ensure that new Bit9 customers are set up for success with implementation and ongoing operation of the product in their environment.\n\nEssential Responsibilities Include:\nSupport other Technical Services Consultantsโ projects through troubleshooting, case management, research, custom rule development and validation, deliverable preparation, and coordination with our customers and supporting staff.\nCollect and document technical requirements from customers and configure the Bit9 software to work within the capabilities of the application for those requirements.\nReview the configuration decisions that are available to customer and provide guidance on best practices.\nWork efficiently with customer technical support team to solve customer issues.\nContribute to technical documentation, including best practices material development and maintenance.\n10-20% overnight travel\n\n\nQualifications & Requirements\nBA/BS in Computer Science, or equivalent work experience\n2+ years of Information Technology experience on the corporate or consulting side\n1+ years customer facing experience in a support or consulting implementation role, including some basic project management experience\nExperience with multiple operating systems, security policies and terminologys\nFundamental skills to create, manage, and maintain project definition and design documentation\nAbility to effectively manage multiple tasks and competing priorities.\nProven ability to effective engage and work with technical support, engineering, and other teams within an organization to drive customer success.\n\nEquity WILL be included in benefit package. \n\n#Salary and compensation\n
$79,000 — $96,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUsa
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.