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We help small business grow faster using two SaaS platforms: UpViral & Connectio. Our mission 'to give small businesses the marketing power of giantsโ began in 2015 as a bootstrapped startup, and has turned into a remote team of 29 people with 10,000+ customers over 100+ countries.\n\nWeโre looking for a product manager to join our team. You will be responsible for creating an amazing product experience that customers love. Youโll work together with leadership, product, design & support teams to strategize, develop and implement product improvements that will lower churn and increase customer satisfaction & success.\n\nThe team is fully remote, spread out over Europe & Asia. Most of our work is done synchronously in the European timezone. We communicate via Slack, Zoom & Trello. \n\nAbout you: You love making products better. You are resourceful, dedicated, and passionate about solving challenging problems. You love building things. You are able to understand the needs of our customers at a deep level, and are able to research and conceptualize that into a product roadmap. Youโre someone who has an eye for detail, while also keeping the big picture in mind.\n\n# Your responsibilities:\n* Developer a deep understanding of what our customer needs. Insights will come from different places such as 1:1 calls with customers, support desk, surveys, in-app analytics and more.\n* Partner with executive leadership, production and technical teams to develop product roadmaps.\n* Research and conceptualize features that support business and user need.\n* Identify and resolve friction-points our customers experience using our platforms.\n* Gather & analyze data to support product decisions.\n* Develop and maintain product documentation.\n\n# Some things you may do on a given day:\n* Participate in customer interviews with new or active users.\n* Map out, build or improve in-app onboarding flows.\n* Identify different segments of customers and analyze what features are most important to them.\n* Stay in touch with product & support teams to discover potential issues to be improved.\n* Collect & analyze usage-data to make data-driven decisions about new features.\n* Develop documents for new features or improvements to existing ones.\n* Give instructions and work together with a UX/UI-designer to turn your ideas into workable prototypes.\n* Test prototypes or designs to validate design concepts.\n\n# Requirements:\n* Minimum 3+ years of experience as a Product Manager for a software company\n* Experience in online marketing is highly preferred\n* Experience working remotely with a distributed team\n* Excellent interpersonal and communication skills\n* Strong troubleshooting and analytical thinking skills\n* Youโve got an eye for design and detail.\n* ๐Located in Europe or Asia\n\n# What youโll get:\n\n* Youโll be working alongside the CEO as the head of product.\n* Youโll get a salary that matches your skills.\n* Youโll own challenging and rewarding projects.\n* You'll work remotely with flexible hours.\n* Youโll grow with us long-term.\n\n\n \n\nPlease mention the words **CLUB QUIT ACCUSE** when applying to show you read the job post completely (#RMy4xMzEuMTEwLjE2OQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior, SaaS, Executive and Marketing jobs that are similar:\n\n
$67,500 — $115,000/year\n
\n\n#Benefits\n
๐ Distributed team\n\n
\n\n#Location\nEurope or Asia
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.