Remote Managed Service System Engineer at Eidosmedia 📈 Open Startup
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Eidosmedia


Managed Service System Engineer

Managed Service System Engineer


Eidosmedia


sys admin

engineer

admin

sys admin

engineer

admin

15d
\nJob description\n\n\nEidosmedia is looking for a  Managed Services System Engineer who will be responsible for addressing customer service requests incidents, follow-up analysis and troubleshooting Eidosmedia’s proprietary content management solution, Méthode.\n\nThe team\n\nThis is a great opportunity to join a dynamic team of very talented people responsible for shaping the future of content management systems.\n\nWe are global leader in content management applied to complex, real-time scenarios. We’re deeply passionate about technology to keep our solutions at the leading edge. Today we’re on a mission to evolve a product suite leader in the Media industry and conquer other solid verticals like Finance and Government.\n\nYou will join our Systems and Operations Team based in New York and supporting Eidosmedia US Customers reporting directly to the System and Operations Manager and collaborating with colleagues all across the globe.\n\nWhat you will learn\n\nAs a Managed Services Systems Engineer will participate in creating maintenance plans, implement solutions, integrations and maintaining documentation for all US customers\n\nYou will assure activities are compliant with Managed Services SLA’s as it pertains to the customer’s subscribed services. This includes but is not limited to proactive system monitoring, system software upgrades, application software upgrades, patching.\n\nAdditional duties include general system administration tasks and participation of after-hours maintenance and activities and/or on call as needed.\n\nWhat we are looking for\n\n\n* Computer Engineering degree, or equivalent\n\n* Deep knowledge of UNIX / LINUX operating systems.\n\n* Good knowledge of scripting languages (Python, Ruby, Bash, Perl)\n\n* Good knowledge of high availability systems (Veritas/RHCS) and storage systems (NetApp, EMC)\n\n* Good knowledge of web and application servers (Tomcat)\n\n* Experience in using virtualization platforms (VMWare, XEN, etc.)\n\n* Experience in managing systems in complex cloud environments (AWS, GCP, MS Azure, etc)\n\n* Ability to troubleshoot and diagnose problems and to perform log analysis\n\n\n\n\nIt’s great (but not necessary) if you also have\n\nITIL or Agile/SCRUM qualified\n\nWork Authorization\n\nCandidate must be authorized to work in the U.S.

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