👉 Hiring for a remote position?on the 🏆 #1 remote jobs board
Senior Technical Support Engineerverified closed
Senior Technical Support Engineer
This job post is closed and the position is probably filled. Please do not apply.
Teramind is building a team of top-notch senior tech support engineers. You will work hand-in-hand with engineers perform triage, cause analysis, debugging and troubleshooting of our product installations. You will help maintain our knowledge base of best practices, known issues and solutions and extend our support infrastructure by crafting and writing diagnostic tools/scripts.\n\nRequired skills are an in-depth knowledge of Windows and Linux, Active Directory, basic firewall knowledge, and experience with anti-virus / anti-malware software.\n\nThis is a full-time, remote position.\n\n# Responsibilities\n * Address customer issues\n* Work with engineers to resolve issues beyond your scope\n* Improve internal documentation\n* Write scripts to do log analysis \n\n# Requirements\n* Excellent knowledge of Linux and Windows\n* Knowledge of a scripting language such as powershell, perl, python, â€¦\n* Knowledge of basic SQL statements\n* Experience with firewalls\n* Experience with anti-virus / anti-malware software\n* Strong written and oral communication skills\n* Strong technical troubleshooting and problem-solving skills \n\n#Salary\nStarting at $52,000 annually\n\n\n#Location\n🌏 Worldwide
See more jobs at Teramind
# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.