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\nMission \n\nPlatform.sh is a groundbreaking hosting and development tool for web applications. We’re a European VC-Backed startup with a host of blue-chip Enterprise clients and a string of awards and grants (including €2m from the EU Horizon 2020 program).\n\nTo reinforce our technical prowess, we are looking to grow our operations team in the US and in the APAC timezones. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be just the job for you\n\nFor its PaaS solution https://platform.sh is looking for an Operations and Service Reliability Engineer with a taste for Python and Go, great Linux system understanding, and a real hunger for the challenges of building robust, distributed systems.\n\nPlatform.sh is a PaaS shrouded in a lot of black magic (we can consistently clone a whole running cluster, with its state, databases, indexes in a matter of seconds). We want to get this down to the hundreds of milliseconds domain. Interested? There is more...\n\nOur external API is pure Hypermedia REST + oAuth on top of Pyramid. It mechanizes the Git layer and needs more features.\n\nWe can consistently generate from the same manifest a Docker container, an LXC one, or VM disk images (AWS, Azure, OpenStack), we want more targets.\n\nWe probably have the highest industry container density. We need to get it higher.\n\nWe support any Python, Ruby, NodeJS or PHP, Java and .NET, time to roll-out Elixir, of course, Elixir (and Rust. We need Rust).\n\nIn close interaction with our Engineering and Customer Support teams, you will be responsible for:\n\n\n* cloud operations: configure clusters, deploy stuff, follow-up on alerts, help customer support debug issues.\n\n* automating all of the above so they can instead drink margaritas (or non-alcoholic beverages, of course)\n\n* creating systems, tools & processes that will enhance our support and operations efficiency\n\n* improving service quality, discipline and reliability throughout lifecycle\n\n* monitoring operating objectives, streamline and automate intervention\n\n* continuous learning from Operations experience, modeled as software\n\n\n\n\n\nThe ideal candidate\n\n\n* has proven successful experience in an operations role,\n\n* has demonstrated the ability to successfully manage cloud-based infrastructure for a fast growing organization,\n\n* has experience with containerization technologies,\n\n* has had exposure to cloud services (AWS, Azure, GCP, ...),\n\n* understands how an OS works, knows networking, how git works, and the constraints of a distributed system,\n\n* Puppet experience,\n\n* is proficient in Python (Golang a plus)\n\n* is based either in Americas or APAC timezones.\n\n\n\n\n\nNice to have \n\n\n* knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3.\n\n\n\n\nNote: we don't like stress, so we build everything to be robust and resilient, but stuff does break. This is a role with on-call duties and fire drills. If this fills you with dread... well, this might not be a fit for you.\n
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