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\nRevl is seeking a motivated, self-directed support engineer for a combination systems administrator, site support, and testing engineer. We’re looking for someone with excellent customer support skills, good organizational skills, and a great ability to communicate. Linux, networking, Docker, bash scripting, and general troubleshooting skill are also highly desired.\n\nRevl makes auto-editing software and smart action cameras. Our customers are sky diving operations, big auto industry players, and zip line operators. What they all have in common is that they want to use our cameras to capture their client’s experiences and then use our software to automatically turn all that footage into a great final edited video that they can sell to their customers. Our auto editing software is fast: a final rendered video is ready less than five minutes after the client has completed the experience! You can see our complete system in action here: https://www.youtube.com/watch?v=GkIW3oBwD2E.\n\nThis position is for our front-line support: the person who answers the phone and responds to emails when customers have issues. From there you’ll need to use your judgement to triage. In some cases you can call the customer and teach them how to fix issues themselves. In other situations you’ll need to connect remotely to their machine and fix issues, or escalate the issue to other engineers. You’ll need to keep the customer informed, coordinate the engineers working to solve the issue, etc. In some instances we’ll create a manual edit for a customer so video editing experience is desirable. When not working on support calls you’ll help test systems prior to deployment and write scripts to automate some manual tasks. Since most of our customers have their highest volume on weekends and issues tend to crop up towards the end of the day working weekends from 11am until 7pm is required.\n\nWe are well funded by several reputable VC’s and Angel Investors including Y Combinator, Comcast Ventures, Frog Design Ventures, Luma Pictures, Bill Tai, and Lars Rasmussen. We offer competitive salary, early equity, and health insurance.\n\nWe are a distributed software team so you can be located anywhere in the USA. Our main office is a beautiful, commuter friendly space in SoMa San Francisco, where we also offer daily catered lunches for all local employees.\n\nRequirements:\n• Strong communication and interpersonal skills\n• Self directed\n• Attention to detail\n• Basic Linux skills (bash, ssh)\n\nPreferred but not necessary:\n• Video editing experience\n• Advanced Linux (shell scripts, systemd, networking)\n• Docker\n• Programming background in any language\n• A love of action sports \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Engineer, Video and Linux jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.