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Thinkful

Technical Coach


Thinkful


11mo

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{linebreak}Technical Coach (Design) {linebreak} Remote · Part Time or Full Time{linebreak}{linebreak}{linebreak} Founded in 2012, Bloc was the first online coding bootcamp. Today, Bloc offers aspiring career-changers programs in software development and design. Bloc offers you an opportunity to join a tight-knit team pursuing a worthy goal: the training, guidance, and support of those who are working towards to new careers as developers and designers. Job Description {linebreak}Bloc’s mission is to help individuals pursue their craft and improve their lives. As a Technical Coach at Bloc, you will directly help students develop mastery and support them on their journey to become software developers and designers by helping them solve their day-to-day problems and questions. Responsibilities{linebreak}{linebreak}{linebreak}* Respond to technical questions and guidance requests that come to the Technical Coaching team{linebreak}{linebreak}* Adhere to the established Service-Level Agreement to ensure students are receiving responses in the defined timely manner{linebreak}{linebreak}* Maintain the required quality in assisting students with technical questions and guidance{linebreak}{linebreak}* Adhere to processes implement by the Technical Coaching team {linebreak}{linebreak}* Provide strategic feedback to the Technical Coaching Lead to improve the experience for students and optimize the processes of the team{linebreak}{linebreak}* Ensure communication with students and others always exemplifies Bloc’s core values{linebreak}{linebreak}* As necessary, work with Grading Team Lead and other Grading Team Members{linebreak}{linebreak}* As necessary, interact with mentors, Student Success, or students ad-hoc{linebreak}{linebreak}{linebreak}{linebreak}{linebreak}Requirements{linebreak}{linebreak}{linebreak}* Must have at least 6 months of professional industry experience OR have completed one of Bloc’s Developer Track programs OR have completed Bloc's Design Track Program successfully{linebreak}{linebreak}* Must have significant industry-level experience with: front-end web technologies (HTML/CSS/Javascript/Git) and UX/UI Design or User Research using one of the following tools: Sketch, InVision, Figma {linebreak}{linebreak}* Strong written communication skills{linebreak}{linebreak}* Patient and empathetic{linebreak}{linebreak}* High level of detail orientation and an exceptional work ethic {linebreak}{linebreak}* Must thrive working autonomously {linebreak}{linebreak}* Genuinely excited about helping students who are taking charge of their own education and striving for better careers{linebreak}{linebreak}* Developed sense of empathy and understanding (Learning can be a challenge!){linebreak}{linebreak}* Must be coachable and adaptable to a fast-paced work environment{linebreak}{linebreak}* Must have a reliable, high-speed Internet connection{linebreak}{linebreak}* Eligible to work in the United States (Bloc does not currently sponsor visas){linebreak}{linebreak}* Must reside in one of the following states: Alabama, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, Utah, Washington, Wisconsin{linebreak}{linebreak}{linebreak}{linebreak}{linebreak}{linebreak}{linebreak} Terms of Employment{linebreak}{linebreak}{linebreak}* This role will last for a period of 3 months; continuation depends on performance and mutual interest.{linebreak}{linebreak}* Remote .{linebreak}{linebreak}* Flexible full-time or part-time roles available, with the option to work evenings and weekends when Bloc students are active.  10 hours per week minimum.{linebreak}{linebreak}* Full-time roles are eligible for medical, dental, and vision benefits.{linebreak}{linebreak}{linebreak}

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