Remote Advanced Technical Support - Sucuri at GoDaddy Open Startup
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GoDaddy


Advanced Technical Support Sucuri

Advanced Technical Support Sucuri


GoDaddy


infosec

 

php

 

linux

 

customer support

 

infosec

 

php

 

linux

 

customer support

 
This job post is closed and the position is probably filled. Please do not apply.
**About GoDaddy**\n\nGoDaddy powers the world's largest cloud platform dedicated to small, independent ventures. With nearly 17 million customers worldwide and over 73 million domain names under management, GoDaddy is the place people come to name their idea, build a professional website, attract customers and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company visit www.GoDaddy.com.\n\nThe candidate has the opportunity to work with different technologies and learn different aspects of Information Security.\n\nThey will mainly work with website cleanups but the role requires knowledge on Programming (mostly PHP), to understand how pieces of code could be used maliciously, Content Management System (CMS) to understand its structure and how attackers take advantage of that and much more. Every ticket or interaction we have with our clients is not only an opportunity to help their business prosper and succeed but also learn a different skill along the way during the cleanup process.\n\n\n**Responsibilities**\n* Website cleanup and troubleshooting (this role will resolve customer issues through support tickets) \n* Code reading to determine if a particular file is malicious or not \n- Feeding our system with new findings to improve our automation process \n- Troubleshooting customers websites with WordPress, Joomla, Drupal and other CMS software \n- Writing regular expressions "regex” \n\n**Requirements**\n- General understanding of security principles and use good security practices in general \n- Linux experience \n- CLI and cPanel \n- Experience with Apache, Nginx and other web servers \n- Experience with WordPress, Joomla, Magento, vBulletin and other CMS software \n- Web Malware Experience (decoding, understanding) \n- PHP and Shell scripting/automation \n- Open source and community participation and contributions a plus \n\n\n**Tools We Work With**\n- Jira \n- Bitbucket \n- Trello\n\nGoDaddy is an equal opportunity employer.


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