Remote DevOps Production Support Engineer at Blockstream Open Startup
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Blockstream


DevOps Production Support Engineer

closed

DevOps Production Support Engineer


Blockstream


customer support

 

devops

 

engineer

 

devops

 

customer support

 

devops

 

engineer

 

devops

 
This job post is closed and the position is probably filled. Please do not apply.
\nPioneering advancements in blockchain technology infrastructure, Blockstream is the leading company extending Bitcoin at the protocol level to support a broad range of new asset types and financial markets. Blockstream supports values of decentralization, privacy, end-to-end security, user control, and open, permissionless innovation.\n\nAs a DevOps / Production Support Engineer you will be responsible for all aspects of operational maintenance and incident response for a 24x7 mixed cloud and bare metal Linux production operations environment. You will oversee day to day deployments, ensuring that service SLAs are met, and responding to outages as necessary.\n\nIdeally, you have experience in both formal operational roles -- a NOC  or equivalent environment -- and in startup DevOps or SRE roles. You will have the ability to work creatively within a standard set of operational guidelines. You thrive on well-defined process and you are proactive about ensuring that operational process bridges the gap between expectation and real-life experience.\n\nYou will enjoy a fast-paced creative atmosphere of a well-funded FinTech Series A startup, multitude of growth opportunities, excellent compensation and benefits, flexible working schedule, and an option for telecommute.\n\n*** A strong preference is given to the candidates living in Europe or in Asia.\n\nResponsibilities:\n\n\n* Oversight of Operational Environment: You will be responsible for being aware of the state of a running system and being familiar with every piece of it; you will be the first person to notice indications of operational anomalies and be capable of responding proactively well before an incident becomes service affecting.\n\n* Change Management: You will be responsible for managing changes to the running system in order to maintain SLAs. You will work closely with Engineering to track changes during development, at the point of deployment, and in production.\n\n* Ownership of Infrastructure: You will own, as part of the Production Services team, the infrastructure required to maintain production services, including monitoring and notification services, network infrastructure, and cloud service accounts.\n\n* Engineering Support: You will support ongoing Engineering efforts and provide input into systems design in support of SLAs. You will provide Engineering with day-to-day technical support and provide support for development environments.\n\n* Customer Interactions: You will act as the primary liaison with external customers in relation to production business-to-business services and will maintain relationships with vendors and service providers.\n\n\n\n\nRequirements:\n\n\n* 5+ years of experience in a formal operational environment (Data Center or ISP NOC or equivalent)\n\n* Understanding of operational responsibility and ability to own running services with little oversight.\n\n* Ability to perform all aspects of Unix / Linux server administration in Cloud and bare metal environments.\n\n* Exert Shell scripting skills\n\n* Strong Cloud experience (AWS, Google Cloud Services, Azure)\n\n* 24x7 Operations Experience\n\n* Security Orientation: genuine enthusiasm for all aspects of security -- network, physical, operational.\n\n* Comprehensive understanding of security practices in a distributed environment.\n\n* Ability to work with Software Engineering to ensure operations-focused systems design.\n\n* Experience with a subset of languages: Python, Ruby, Go, Rust, Javascript\n\n\n\n\nPluses:\n\n\n* Experience in DevOps and test/deployment automation\n\n* Network Engineering experience\n\n* Server Hardware experience\n\n* Data Center experience\n\n* Cluster administration experience\n\n* Software Engineering background\n\n* Bitcoin miner experience\n\n* Financial systems experience\n\n* Telco / ISP NOC or Operations background\n\n* Big Data experience\n\n* Chef / Ansible / Puppet etc.\n\n* GitHub or other repositories\n\n\n\n\nTo Apply:\n\n\n* Please share your resume in PDF, text or Word format. And we love to read Cover Letters!\n\n* Please share your own projects, Open Source contributions for immediate review\n\n* Tell us why you would be excited to work for Blockstream\n\n\n


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