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\nSummary\n\nCome work within the Technology department at the Wikimedia Foundation! We are administering a public OpenStack cloud (Infrastructure as a Service) with a modern Platform as a Service (Kubernetes) running on it. We are dedicated to supporting developers within and outside of the Wikimedia Foundation. Candidates need to be comfortable sharing ideas, providing guidance, following instructions, mentoring volunteers, and communicating in public and asynchronous ways (mailing lists/forums/irc). Our team works remotely and so can you!\n\nAs a Cloud Services Operations Engineer, we’d like you to do these things:\n\n\n* Perform day-to-day operational tasks on Wikimedia’s Cloud Services infrastructure (deployment, maintenance, configuration, troubleshooting)\n\n\n\n\n\n* Support volunteer and staff developers using Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) products\n\n\n\n\n\n* Assist in the architectural design of new services and making them operate at scale\n\n\n\n\n\n* Assist in or lead incident response, diagnosis and followup on system outages or alerts across our stack\n\n\n\n\n\n* On-call support and off-hours coverage in a 24x7 environment\n\n\n\n\nExperience we’d like you to bring to the table:\n\n\n* Mid to senior level engineering mindset and experience in Linux ecosystems\n\n\n\n\n\n* Experience offering first line technical support to peers and/or customers\n\n\n\n\n\n* Solid development history with interpreted languages (Python preferred)\n\n\n\n\n\n* Capable of explaining the basic operations of TCP/IP networks\n\n\n\n\n\n* Experience operating an elastic computing environment for customers (OpenStack, Cloudstack, ...)\n\n\n\n\n\n* Experience running Docker and/or container technologies in a production environment\n\n\n\n\n\n* Demonstrable experience developing and debugging web applications\n\n\n\n\n\n* Experience using a configuration management platform such as Puppet\n\n\n\n\n\n* Strong verbal and written proficiency with the English language\n\n\n\n\n\n* Bachelor's degree or equivalent in work experience\n\n\n\n\nAnd it would be even more awesome if you have any experience with any of these:\n\n\n* Experience interacting with open source software projects and communities\n\n\n\n\n\n* Experience with Kubernetes, Docker Swarm, Mesos, or similar container orchestration platforms\n\n\n\n\n\n* Experience with Golang\n\n\n\n\n\n* Ceph or other storage management experience\n\n\n\n\n\n* Low level systems troubleshooting and debugging skills (CPU/memory profiling, C/C++ experience, in-depth Linux knowledge)\n\n\n
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