Remote Call Center Support at InTouch Health Group Inc. Open Startup
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The first health insurance for remote startups
A fully equipped health insurance that works for all your global employees
The first health insurance for remote startups
A fully equipped health insurance that works for all your global employees
This job post is closed and the position is probably filled. Please do not apply.
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively manipulating customer issues, complaints and inquiries keeping customer satisfaction at the core of every decision and behavior.\n\nResponsibilities\n\nManage large amounts of inbound and outbound calls in a timely manner\nFollow communication β€œscripts” when handling different topics\nIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives\nBuild sustainable relationships and engage customers by taking the extra mile\nKeep records of all conversations in our call center database in a comprehensible way\nFrequently attend educational seminars to improve knowledge and performance level\nMeet personal/team qualitative and quantitative targets\n


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