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The largest collection of Remote Jobs for Digital Nomads online. Let's find you a job you can do anywhere at Remote Companies like Buffer, Zapier and Automattic who embrace the future. There are 33,250+ jobs that allow you to work anywhere and live everywhere.

The largest collection of Remote Jobs for Digital Nomads online. Let's find you a job you can do anywhere at Remote Companies like Buffer, Zapier and Automattic who embrace the future. There are 33,250+ jobs that allow you to work anywhere and live everywhere.

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2017-05-03FlexibleRemote

Gitlab

Support Engineer EMEA


Gitlab


support

engineer

support

engineer

29d

Apply


  • Engage with our customers — anything from a small advertising firm or a university, to Fortune 100 clients

    • Triage customer issues, debug, and find workarounds if possible

    • Communicate via email and video conferencing with potential and current clients

    • Prepare and provide customer training, and make the training materials widely available



  • Improve GitLab through customer interaction

    • Submit and comment on bug reports and feature requests based on customer interactions

    • Create or update documentation based on customer interactions

    • Engage with the development team to escalate bugs, solve problems, or obtain missing information



  • Participate in the on-call rotation to provide 24/7 emergency customer response

  • Ensure the knowledge we gain from running GitLab.com is shared with customers and users

  • Maintain good ticket performance and satisfaction

  • Meet or exceed SLA times consistently

  • Reliably respond to on-call emergencies

by Nomad List

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GitHub

Stack Overflow

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A job post on Remote OK gets you on average 100 to 500 applicants for your position (depending on how popular the job is) and guarantees you visibility to 500,000+ people.

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