👉 Hiring for a remote Customer Support position?on the 🏆 #1 remote jobs board
|The first health insurance for remote startups|
A fully equipped health insurance that works for all your global employees
Customer Success Agent
Customer Success Agent
\nNote: we are seeking someone in the Americas or Australia. The position is remote insofar as work-from-home is expected, but you need to be on the right continent. Thanks!\n\n\nPlatform.sh the award-winning PaaS solution is looking for a talented customer success agent who is passionate about site uptime and happy customers.\n\nOur customers run thousands of web applications in over 100 countries consuming 10s of thousands of CPUs on multiple public clouds. We were shipping containers before Docker, our sales team can explain the CAP Theorem, and our marketing director programs Haskell. We can clone whole running systems, including the data, services, and networking in a matter seconds. The main API to operate and orchestrate our clusters of LXC containers is Git. We're hardcore technologists with equally hardcore customers. We're looking for strong technologists who are good at talking directly to customers.\n\nOur customers need on-boarding and training before they can master the Platform.sh fu. Can you deliver breathtaking and exhilarating tech demos, and explain the intricacies of command line tools? We run OEM PaaS services for famous brands like Magento Enterprise Cloud Edition and Sensio Cloud - can you help us build and run these vibrant software products?\n\nAs a Customer Success Agent, you help with onboarding, provisioning, and training of customers. You will also be essential for diagnostics and debugging of failing applications and systems, and you have a strong mandate to help us automate and streamline everything we do. You are periodically on call in case disaster strikes. You're our front line, and when our customers think of how great Platform.sh is, they think of you.
See more jobs at Platform.sh
# How do you apply? This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.Apply for this Job
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here!