Remote Social Media Manager & Community Manager at Jungle Scout Open Startup
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Jungle Scout is looking for Community Manager & Social Media Manager that enjoys working directly with customers to drive engagement and adoption. We’re looking for someone to cultivate an engaged community on our existing social media channels and to work with our customers to adopt and deeply leverage our product. The right candidate will have experience engaging with customers online, building trusted relationships with customers, developing engagement strategies, and training users on new tools.\n \nYour Responsibilities:\n\nGrow Jungle Scout and Jump Send’s social media accounts: Facebook, Twitter, Linked In, Instagram presence\nCreate a systematic and scalable social media marketing plan\nRespond to all customer outreach on social media\nTrack and analyze KPIs for each platform\nContinually identify new opportunities for community engagement\nAssist in developing and promoting community building content\nDistribution of content to relevant social media channels\nSource and create compelling content for our users\n \n\nRequirements:\n\n3 years working as a community manager, customer success, or social media manager\nKnowledge of selling on Amazon, ecommerce, and FBA\nUnderstanding of social media KPIs and how to analyze campaign performance\nStrategic thought process to conceive and execute cross-channel social media campaigns


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