This job post is closed and the position is probably filled. Please do not apply. Work for Vero and want to re-open this job? Use the edit link in the email when you posted the job!
\nVero is a technology platform that helps large, online companies send personalised email messages. We help online businesses track, organize and store their customer data so they can segment and automate their customer interactions. Our goal is to help businesses create unique experiences for each one of their customers, providing better products and services in doing so. \nWe've now collected over 58 billion data points and send over 250 million emails per month for online businesses around the world, helping them communicate with over 200 million people. From North America to Europe, Brazil, South Korea, Israel and Australia were available 24/7 to ensure Vero is running smoothly and to help customers with any question theyve got.\nLearn more about life at Vero on our website.\n\nWhats a Internal Product and Support Engineer? \nAt Vero, we believe in leverage. \nOur engineer to email ratio is 1:40,000,000 per month, and growing at an alarming rate. We support hundreds of customers with a small but smart, productive and dedicated team. We're product-first and aim to ensure Vero helps customer achieve their goals. Were big on process at Vero and believe that efficient teams can have an outsized impact on the world. \nAs an Internal Product and Support Engineer at Vero, your job will be to build out better internal tools that increase the efficiency of our Product and Support Teams and to work directly with customers to solve their challenges. You will apply your engineering skills in many ways: whether it's working on our internal software that manages email deliverability, customer accounts, payments, campaign management and other key elements or writing scripts to solve acute customer problems as they arise.\nYou will be the key go-between Support and Product at Vero. Support is a part of everything at Vero. As a self-funded, fast-growing SaaS company, everything we do is consistently about ensuring our customers achieve the goals theyve hired Vero (the product) to do. Our Support Team is revered for their work ethic, attention to detail and the mountains they move to get the job done. On top of the core team, every team member at Vero (from the CEO to the engineers) works with support. This gives everyone a true insight into how customers us Veros product and how we can improve their experience.\n\nBenefits\n\n * Competitive salary and stock options. Were offering $70,000 - $80,000 AUD for this role. We are building a team that is committed to creating a businesses that solves real problems and is in it for the long term. \n * Flexible work. Work in the way that produces the best results. Many of our team members work from home and were committed to helping you feel like you can be the most happiest and most productive you, whether thats in our well-appointed office, or somewhere else.\n * Make a difference. As a small team, youll be working with highly motivated, fast-thinking and intelligent team members from multiple walks of life. Our engineer to email volume ratio is 1:33,000,000 .We believe in small teams that use processes and engineering to move the needle (WhatsApp, Instagram) and have built a team to match.\n * Team Retreat. We host an annual team retreat (this year we went to Thailand) to get together as a team, challenge the status-quo and explore new parts of the world. \n \n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Engineer, Customer Support, Executive and SaaS jobs that are similar:\n\n
$75,000 — $115,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.