Remote Lead Technical Support Engineer at SQLstream Open Startup
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The Position: Join our team remotely to support the solution that will unleash the value of the Internet of Things through stream processing: SQLstream Blaze. \n\nResponsibilities: SQLstream Blaze technical support engineers have the primary responsibility of answering inbound support requests via email and telephone. In addition they also do the following:\n\nβ€’ Perform β€œdevops”, i.e. monitor customer deployments and manage issues that arise, resolving them directly or engaging others for help\n\nβ€’ Develop test cases for customer issues to confirm software deficiencies\n\nβ€’ Log software and documentation issues when they are found\n\nβ€’ Verify engineering fixes and coordinate software deliveries\n\nβ€’ Propagate knowledge across the company and to customers as needed\n\nβ€’ Quickly learn how to use tools that help diagnose problems\n|\nβ€’ Develop and document knowledge and processes\n\nExtra tags: streaming,sql,java,support


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