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customer support

 

exec

This job post is closed and the position is probably filled. Please do not apply.
\nWe have 2 openings in Customer Support! - Berlin, Germany & Central/East Coast USA!\n\nWe’re looking for our second customer support executive in Berlin and first non-founder support executive in the US. This person will work directly with customers via email, phone, chat, and screen sharing to not only resolve any issues customers have but also be a sounding board for complex workflow or sales related challenges our customers have.\nThe ideal candidate will be both technical (Computer Science background) and also have a deep understanding or willingness to learn the craft of sales to provide high-level strategic advice to customers.\n\nThis position reports into the Manager of Customer Support.


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