Remote Support Engineer at CircleCI 📈 Open Startup
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As a Support Engineer on the Engineering team, your goal is to work directly with customers to resolve any issues that they may be having with the CircleCI platform.{linebreak}{linebreak}About CircleCI{linebreak}CircleCI provides development and software teams the confidence to build, test, and deploy—quickly and consistently—across numerous platforms. Built to address the demanding needs for today's application development environments, CircleCI supports all types of software testing including web, mobile and container (Docker) environments. CircleCI makes continuous integration and continuous deployment simple and easy for thousands of companies like Shopify, Cisco, Sony and Trunk Club, so they can ship better code, faster. CircleCI is venture backed by Draper Fisher Jurvetson, Baseline Ventures, Harrison Metal Capital, Data Collective, 500 Startups, SV Angel, and a collection of respected angels.{linebreak}{linebreak}ARE YOU EMPATHETIC TO DEVELOPERS AND LOVE TO PROBLEM-SOLVE? WE’D LOVE TO TALK TO YOU IF YOU:{linebreak}{linebreak}-Have a strong familiarity with a broad spectrum of technology stacks, including Rails, Python, PHP, Node, Java, and others.{linebreak}-Be familiar with Linux and Unix based operating systems. {linebreak}-Have the ability to dive into a codebase easily to discover issues.{linebreak}-Have a customer-centric and diplomatic writing style: you'll be helping customers from a wide range of backgrounds, languages, and experience levels.{linebreak}-Love talking to people and helping them solve problems.{linebreak}-Really want to assist developers in being happy and successful.{linebreak}-Have significant technical ability, with an understanding of the developer mindset, tools and culture.{linebreak}-Have the ability to fix problems that come up often so that they never happen to any customer again.{linebreak}-Have some knowledge of Unit Testing and Test Driven Development{linebreak}-Have some knowledge of Continuous Integration and {linebreak}Continuous Delivery methodologies{linebreak}{linebreak}If you’re interested in joining the team, please send us your resume and a cover letter explaining why you’d be a great fit. If you have an easily accessible presence on the web (Twitter, blog, Github, LinkedIn, etc.) please share it.{linebreak}{linebreak}Extra tags: linux, unix, rails, python, php, node, java, unit testing, continuous integration, continuous delivery, github

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