{linebreak}The 18-person engineering team at Help Scout is full of people dedicated to a wonderful experience for our 5,000+ customers in more than 60 countries. We work remotely and autonomously for the most part, which is why this position requires senior-level skill and experience.{linebreak}{linebreak}The ideal engineer for this position loves building RESTful APIs and other web services at scale. You relish the opportunity to take on a challenging problem, choose the right tool for the job and build an elegant, scalable solution.{linebreak}{linebreak}{linebreak}Tools We Use{linebreak}{linebreak}{linebreak}* Java 8{linebreak}{linebreak}* Play framework{linebreak}{linebreak}* MySQL, MongoDB, Solr{linebreak}{linebreak}* RabbitMQ{linebreak}{linebreak}* Git{linebreak}{linebreak}{linebreak}{linebreak}{linebreak}About the Role{linebreak}{linebreak}{linebreak}* You will be working with another Java engineer to own the back end API and presentation of our Docs Knowledgebase product. On a daily basis, you'll work on improving existing code, adding new functionality and API endpoints all with a focus on testing and documentation.{linebreak}{linebreak}* You'll be working with product people. Your leaders are technical and committed to creating a magical experience for customers. You'll deploy excellent work that moves the needle for businesses around the world.{linebreak}{linebreak}{linebreak}{linebreak}{linebreak}Who You'll Work With{linebreak}{linebreak}{linebreak}* Owen Convey, Engineer - Owen is the lead engineer on Docs and will be your guide to get up to speed and collaborate as needed.{linebreak}{linebreak}* Denny Swindle, CTO and Co-founder - Denny is the lead architect and is very involved in the planning, documentation and implementation of the project you'll be working on.{linebreak}{linebreak}* Chris Brookins, VP Engineering - Chris leads the engineering team and works hard to make sure everyone is working on the right things. You’ll report directly to him.{linebreak}{linebreak}{linebreak}