Remote Technical Account engineer at Automattic Open Startup
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Automattic


Technical Account engineer

verified

Technical Account engineer


Automattic


engineer

 

engineer

 
This job post is closed and the position is probably filled. Please do not apply.
\n\nYou love working with some of the most influential companies on the planet, and helping them get the most out of WordPress and our VIP program.\n\nYour style is to get things done while reducing friction for your colleagues and clients, to respond rapidly when called upon, as well as being proactive. You view companies as partners, and not just customers, and pride yourself in establishing long-term relationships. You enjoy managing projects and timelines, and working with everyone from engineers to GMs and VPs of Sales.\n\nIn addition, you are:\n\nComfortable with a high volume of communication and switching tasks at a moment’s notice\n\nQuick to resolve issues that pop-up, and collaborate with developers\n\nAn expert at distilling goals and wish-lists into concrete next steps\n\nSkilled in conflict management and resolution\n\nUndaunted by managing risks in high stakes situations\n\nExcited by kick-off calls and getting everyone on the same page\n\nThe position entails managing partners post-sales through launch, and beyond. You’ll be the point person for their projects, as well as being an escalation point. This role requires you to have a deep understanding of the technology and platforms that we run, and be able to communicate with both engineers and business people effectively. Software development and architecture experience will help you succeed, however coding is not in scope for this position. Some moderate travel is required – expect quarterly as a baseline.\n\nHow to Apply\n\nDoes this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject. Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive hundreds of applications for every position, so try to make your application stand out. If you apply for multiple positions or send multiple emails there will be one reply.\n\n← Work With Us\n\n


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