Remote Service Delivery Manager at Delaware Consulting Open Startup
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Delaware Consulting


Service Delivery Manager

Service Delivery Manager


Delaware Consulting


exec

 

exec

 
This job post is closed and the position is probably filled. Please do not apply.
\nWhat makes Delaware Consulting successful? One of the main reasons is our Infrastructure Services unit. Thanks to this team of IT infrastructure consultants and -architects, we are a one-stop shop for our customers. It is not an external party, but their trusted consulting partner who is responsible for the design, management and monitoring of their IT platforms.\n\nAs a Service Delivery Manager in our Microsoft Infrastructure team you will be the contact point for several of our customers. Your mission is clear: customer satisfaction. You achieve this by keeping the relationship on a formal and informal way, by monitoring quality and SLAs, with correct billing ... Equally important is the relationship with your colleagues. You know how to motivate them in difficult conditions and you deploy them at the right time in order to help your customers out of difficulty.\n\nYou will take a key role in the Microsoft infrastructure team. With this team we position ourselves as Cloud Integration Service Provider. We build solutions based on SaaS and PaaS components from partners like Microsoft, Terremark, HP, IBM, Citrix, VMware ... We invest heavily in innovation in areas such as cloud computing, monitoring and mobility solutions.


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