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๐ค Closed by robot after apply link errored w/ code 404 1 year ago
We are Leaf\n\nLeaf is on a mission to upend the way companies buy and sell transportation. Every year, billions of dollars, hundreds of megatons of carbon and millions of person-hours are wasted because the companies who ship goods and the companies who carry them arenโt upfront about their needs and abilities. Our platform finds ways for buyers and sellers to contract binding commitments for plannable and predictable freight and allows those contracts to be traded when needs change. In time, Leaf will become the hub through which the trillion-dollar American freight market is managed.\n\nWe are a team of experienced, smart, and mildly disagreeable troublemakers who like taking on unreasonably big challenges; we know how to build things, weโve lived whatโs broken in this industry, and weโre looking for bright, ambitious people to help us drag the transportation world kicking and screaming into the 21st century.\n\nWhat does the Customer Success Team do?\n\nThe customer success team works closely together to on-board new customers, address any concerns that arise, and ensure a growing, long-term relationship. As a member of the Customer Success team you will:\nโย ย ย ย ย Work with others at Leaf to identify and engage prospective and current member companies\nโย ย ย ย ย Help qualify new leads\nโย ย ย ย ย Engage with analytics and data science colleagues to identify compelling, customer-specific opportunities\nโย ย ย ย ย Engage key customer personnel through the on-boarding process\nโย ย ย ย ย Manage customer relationships to ensure mutual success\nโย ย ย ย ย Help to build both long-term customer relationships and early momentum to continue Leafโs rapid growth.\n\nย \nWho makes a great Customer Success Team Member?\n\nYou should be fanatical to the point of unreason about delivering real, measurable value to our customers โฆ and making sure that they appreciate it. Know when to be a bull in a china shop, and when to kiss babies. Have some stories, and some scars to show for it.\nย \nBe able to create polished materials for customers, and deliver them with panache.\nย \nBe willing to work with people you disagree with; be eager for criticism, and constantly searching for ways to do what you do better. Never be content with things the way they are, but donโt let the quest for something perfect prevent you doing whatโs good enough.\nย \nHave a sense of humor and be prepared to use it liberally.\nย \nItโs helpful if you have:\nโย ย ย ย ย Significant experience around the buying, selling and management transportation (particularly truckload)\nโย ย ย ย ย Proven track record of excellent performance, entrepreneurial initiative and leadership\nโย ย ย ย ย Ability to plan and manage at a strategic level, while executing at an operational level\nโย ย ย ย ย Strong analytical, project leadership and communication skills\nโย ย ย ย ย Excellent software skills including spreadsheets, database management and presentations\nโย ย ย ย ย Exceptional track record of developing and executing operational plans, providing personal leadership through example\nโย ย ย ย ย Ability to work both self-directed and collaboratively to deliver results in a fast paced, startup environment\nโย ย ย ย ย Prior experience in transportation management, operations, or consulting preferred\nโย ย ย ย ย Unbelievably positive attitude, sense of humor and/or thick skin\nโย ย ย ย ย Consummate team player, able to wear multiple hats, and assist team members when needed\nย \nย \nWho doesnโt?\n\nWhat weโre trying to do is hard, because weโre asking for big changes from people who are usually very comfortable doing things the way theyโve always been done. There is a lot of frustration, and itโs easy to put a lot of work into something that doesnโt bear fruit. But weโre here to put a big dent in a gigantic industry, something weโll all be proud of a decade from now.\n\nWeโre also a startup. Priorities change all the time, somethingโs always on fire, and thereโs twice as much work to do as hands to do it. Its uncomfortable, new challenges surface constantly, and that means itโs up to you to manage how you spend your time in the midst of conflicting priorities.ย \n\nWeโre well-funded, with advisors and investors whoโve built legendary companies. But weโre also deploying that capital aggressively, so you should expect uncertainty and discomfort.\n\nIf the above sounds daunting, youโre a perfectly sound and reasonable person who probably wonโt fit in at Leaf. If this strikes you as an exhilarating milieu, well, letโs talk.\n\n#LI-Remote\n\nCompensation\n\nLeaf offers a very comprehensive compensation package including competitive base salary, variable compensation and health benefits.\nย \nLeaf Logistics is an equal-opportunity employer and we welcome applicants from all backgrounds. If youโre a passionate team player who wants to have an outsized impact on a diverse and dynamic team, weโd love to hear from you! \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Customer Support and Executive jobs that are similar:\n\n
$65,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.