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Full Stack Engineer
Paris / Europe (Remote)
✅ 82 applications (17%)
Gorgias is hiring a Remote Full Stack Engineer
Gorgias helps e-commerce companies deliver excellent customer service at scale. We integrate email, live chat, voice, Facebook, Instagram, and SMS with Shopify, BigCommerce, and Magento.\n\nOur product creates a unified customer profile by combining emails, live-chat, and social-media messages with e-commerce data such as purchase and delivery info. Combining all this data in a single application makes customer service more efficient and just better. Another fortunate side-effect is that some requests are completely automated using machine learning. 💬 + 📦 = ❤️\n\nWe've been around since 2015, and we're serving over 7000+ e-commerce businesses, including Steve Madden, Timbuk2, Decathlon, and Sports Illustrated.\n\nOur growth exceeded 200% in 2020, so we raised $25 million Series B in December 2020 to double our global team and to accelerate our progress towards our mission to transform support from painful to exceptional for merchants. 🥳\n\n\n\nEngineering Team Culture\n\nGetting Stuff Done, Ownership, Team Work, Excellence, and Agility.\n\nYou should join us if you want to ship stuff fast without sacrificing quality. We've put great importance on testing our code, cleaning it, treating errors first, and features later.\n\nWe also value growth and ownership. People make mistakes. We learn from them to avoid them in the future. We cannot achieve excellence if there are no bumps in the road.\n\n\n\nWhy join us? \n\n🚀 We're among the fastest-growing startups in the eCommerce ecosystem\n🦄 We've built an extremely efficient go-to-market engine\n🥇 Work with a talented team you'll learn a lot from\n🙏 Join a company where automation, good & clean data are core beliefs shared by all\n\nMore cool things to know about Gorgias... 😁\n\n• Raised our Series A for $14M in November 2019: techcrunch.com/2019/11/26/gorgias-series-a\n• Raised our Series B for $25M in December 2020: https://techcrunch.com/2020/12/10/gorgias-series-b/\n• We went from 0 to 7000 merchants using our platform every day from 2016 to 2021\n• We have a 4.8 rating on Glassdoor\n• What our customers are saying: apps.shopify.com/helpdesk#reviews\n• Our software stack: stackshare.io/gorgias\n• Other positions: jobs.lever.co/gorgias\n\n\nGorgias ensures equal employment opportunity without discrimination or\nharassment based on race, color, religion, sex (including pregnancy,\nchildbirth or related medical conditions), sexual orientation, gender\nidentity or expression, age, disability, national origin, marital or\ndomestic/civil partnership status, genetic information, citizenship status,\nveteran status, or any other characteristic protected by law.\n\n#Location\nParis / Europe (Remote)
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