Remote Customer Support Representative at Remote OK Open Startup
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Remote OK


Customer Support Representative

closed
šŸŒ Worldwide

Customer Support Representative


Remote OK

šŸŒ Worldwide

customer success

 

customer support

 

non tech

 

inbound

 

customer success

 

customer support

 

non tech

 

inbound

 
This job post is closed and the position is probably filled. Please do not apply.
**Remote OK is the most popular remote jobs board on the web with customers like Y Combinator, Stripe, Intercom, Airtable, Invision and Sketch relying on it for hiring the best remote workers from a worldwide pool of talent.**\n\n\n\nUntil now I (Pieter) have always done everything myself. To take off the load as a founder so I can take a break in 2021 after a years of non-stop working and do fun stuff for a bit like snowboarding, I'm looking for a customer support representative so I can get away from the computer.\n\n\n\nIt's a part-time position, in the future it might become full time depending on the customer load.\n\n\n\n**Requirements**\n\n- customer support experience (please mention where you had your exp)\n\n- basic understanding of HTML, CSS, JS, Markdown and SQL, so you can fix jobs/coupons/discounts in the database in an emergency\n\n\n\n**The job**\n\n- all support is over email\n\n- most support is 1) random bugs, 2) customer isn't happy with results (make them happy), 3) customer wants special treatment (like discount), 4) random things I cannot predict\n\n- it's part-time, we get about 20-30 support requests per month, so it's not a lot, ideally you can work on your own stuff and do this on the side by being on call\n\n\n\n**Prospects**\n\n- if it works well we can extend it to also do Cust Sup for Nomad List, my other site\n\n\n\n\n\n#Location\nšŸŒ Worldwide


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# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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