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33 Remote JavaScript Customer Support Jobs at companies like Skyverge, Private This Will Be Provided Once an NDA Has Been Signed and Nuxeo last posted 17 days ago

33 Remote JavaScript Customer Support Jobs at companies like Skyverge, Private This Will Be Provided Once an NDA Has Been Signed and Nuxeo last posted 17 days ago

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This month


SkyVerge

Worldwide verified

Customer Support Specialist  


SkyVerge

Worldwide verified

html

css

javascript

customer support

html

css

javascript

customer support

Worldwide17d

Apply

Howdy 👋We’re the folks at SkyVerge, and we build WordPress plugins that help over 100k+ eCommerce businesses grow and manage their WooCommerce stores. Our team is 100% remote, with 21 people distributed all over the world.{linebreak}{linebreak}We’re looking for a friendly, talented Customer Support Specialist to join our team and help support our entire suite of products: a portfolio of WordPress plugins for WooCommerce and Jilt, an email marketing platform built for eCommerce.{linebreak}{linebreak}You’ll be the first point of contact for hundreds of thousands of eCommerce stores, helping them with problems, and answering questions. As part of a small team, you'll likely get your hands dirty with a little bit of everything. {linebreak}{linebreak}**You should be:**{linebreak}* Excited to be on the customer’s team -- you’ll need to understand and empathize with their problems before you start fixing things{linebreak}* A self-starter, capable of working independently {linebreak}* Dedicated to constant experimentation & learning{linebreak}* Familiar with HTML, CSS and JavaScript{linebreak}{linebreak}**Bonus points if you also have:**{linebreak}* Experience with WordPress{linebreak}* Experience with WooCommerce (or other eCommerce platforms){linebreak}* Experience supporting SaaS products{linebreak}* Experience with PHP / Ruby (or other programming languages){linebreak}* Native-level fluency in a language other than English (We love being able to support customers in their native language!){linebreak}{linebreak}**You’ll be responsible for:**{linebreak}* Assisting customers by troubleshooting technical problems and escalating to the engineering team as needed{linebreak}* Answering pre-sales questions and other feedback from customers{linebreak}* Documenting and optimizing our support process to improve customer satisfaction{linebreak}* Writing technical documentation and other content so customers can help themselves{linebreak}* Helping our engineering & product teams to identify areas where we can improve the customer experience{linebreak}* Monitoring social media and forums where customers may have questions or issues with our products and get them the help they need{linebreak}{linebreak}**Why you’ll love working with us:**{linebreak}* Kind, wonderful teammates that enjoy their work as much as you do{linebreak}* Competitive salary{linebreak}* Annual company retreats (read about our [last adventure in Lake Tahoe!](https://www.skyverge.com/blog/skytrip-2018-recap/)){linebreak}* Fantastic benefits: 27 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!{linebreak}* Transparent culture (check out our [team wiki](https://hq.skyverge.com/)){linebreak}{linebreak}Curious to learn more? Read our [full position overview and apply here](https://skyverge.workable.com/jobs/1016363). We're excited to meet you!{linebreak}{linebreak}*We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.* {linebreak}{linebreak}#Location{linebreak}- Worldwide

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This year


Private this will be provided once an NDA has been signed

This is a remote position

Meteor Developer Required Take over Support Cloud Based Paas Platform Needs Know Have Vast Experience Meteor Blaze


Private this will be provided once an NDA has been signed

This is a remote position

meteor js

dev

customer support

cloud

meteor js

dev

customer support

cloud

This is a remote position1yr

Apply


Stats (beta): 👁 933 views,✍️ 0 applied (0%)
{linebreak}{linebreak}#Location{linebreak}- This is a remote position

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NUXEO

Lisbon

Java Development Support


NUXEO

Lisbon

jira

javascript

java

full time

jira

javascript

java

full time

Lisbon2yr

Stats (beta): 👁 1,822 views,✍️ 0 applied (0%)
Nuxeo develops the most scalable digital asset management platform in the world.{linebreak}{linebreak}{linebreak}{linebreak}We are a worldwide team of engineers who love what they do. And it shows! At Nuxeo, whatever the role, each team member is committed, open-minded, with an unwavering focus on helping our customers solve their problems.{linebreak}{linebreak}{linebreak}{linebreak}And we reward that integrity with a strong organisational culture, casual attitude, respect for individuality, plus benefits and perks.{linebreak}{linebreak}{linebreak}{linebreak}At the moment we are looking for an experienced Java Developer that really likes dealing with clients and offer them support.{linebreak}{linebreak}{linebreak}{linebreak}But wait right there: - this is not your usual support & maintenance job!!{linebreak}{linebreak}{linebreak}{linebreak}At Nuxeo, our support staff are premium collaborators, with a senior profile in Java, ability to focus on front-end issues and a flexible approach to back-end challenges.{linebreak}{linebreak}{linebreak}{linebreak}As part of the Nuxeo support team, you will play a crucial role in providing assistance to the client's technical teams, while they build and work with the Nuxeo Platform.{linebreak}{linebreak}{linebreak}{linebreak}You will answer in a timely manner to any issues submitted by our customers. You will also listen to their needs and forward feedback to the appropriate internal team for further investigation.{linebreak}{linebreak}{linebreak}{linebreak}But because our client is not the end user, but rather a developer as well, you will need to become an expert on the Nuxeo platform in order to answer questions and resolve issues. You will offer support in configuring and customizing our platform. So you will need to audit and debug source code, plus use the tools that allow us to communicate with our customers (eg.: JIRA, conference calls and video calls).{linebreak}{linebreak}{linebreak}{linebreak}This position requires a true engineering mindset: if you love to investigate a problem and find the solution, you will fit right in! If you like puzzles and challenges, we have a lot to offer:{linebreak}{linebreak}{linebreak}{linebreak}* A complete platform with a large technical and functional scope and many configuration options and extensions{linebreak}{linebreak}* International customers with many use cases and challenging issues (performance, customization, recommendations, etc.){linebreak}{linebreak}* A set of expert developers, in an Agile environment, to help you find solutions and extend the Nuxeo Platform{linebreak}{linebreak}* And a really nice team, right here in Lisbon - apply and come meet us! {linebreak}{linebreak}#Salary{linebreak} - {linebreak} {linebreak}{linebreak}#Location{linebreak}- Lisbon

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We're looking for a Technical Support Engineer to join our growing team with the goal of making our customers successful. If you love solving tech problems, enjoy working with all types of customers from around the world (startups to corporations), and love variety, this job has it all.{linebreak}{linebreak}The Technical Support Engineer contributes to the team’s mission of making customers successful and enabling them to realize business value, so they remain customers for life. We have high expectations around giving our customers quick, accurate, and awesome support so they can focus on doing what they do best. In addition to answering customer questions, support tasks include leading projects to drive efficiency, documenting knowledge so customers can self-solve questions, and develop tools that allow our client to be more satisfied with Piwik and InnoCraft.{linebreak}{linebreak}{linebreak}### What you will do:{linebreak}{linebreak}- Deliver happiness to every customer you interact with by answering their questions via phone and email (or by any means necessary).{linebreak}- Guide customers through implementation, onboarding, business reviews, renewal and anything that comes in-between.{linebreak}- Become more knowledgeable about our web & mobile analytics products than anyone else, and become an expert in the larger analytics space.{linebreak}- Debug customer issues, keeping ownership of cases until resolution while engaging other teams as needed.{linebreak}- Develop your skills in cutting-edge web technologies (JavaScript, jQuery, CSS, HTML, mobile development, etc.), used on our customers’ websites and apps.{linebreak}- Ensure that Piwik and InnoCraft are delivering business value.{linebreak}- Contribute to improving our processes, systems, and customer interactions by initiating and driving innovative projects to help our clients become even more successful.{linebreak}- Availability to be on call for emergency issues that arrive during off hours.{linebreak}{linebreak}{linebreak}### Within your first few months, you should should expect the following:{linebreak}{linebreak}- 30 days: Learn how to answer customer questions, be familiar with Piwik solutions, positioning, competition, and product suite. Internalize our success stories, our systems and our processes. You’ll shadow every possible sales and customer success meetings with existing clients.{linebreak}- 60 days: Begin to take on your own portfolio of accounts and lead onboarding processes for new customers. Become fluent in their history, their goals with Piwik, and define a plan to make these accounts successful.{linebreak}- 90 days: You’ll be fully ramped and executing against your portfolio of customers. You’ll have ownership over the engagement, retention, and growth of these clients.{linebreak}{linebreak}{linebreak}### Requirements:{linebreak}{linebreak}- Customer-orientation and excellent communication skills{linebreak}- Ability to manage multiple priorities, commitments and projects.{linebreak}- Excellent technical troubleshooting skills{linebreak}- Self-motivated, directed and passionate about what you do. Strives for results.{linebreak}- Experience in client-side web development (JavaScript, Jquery, HTML, CSS, AJAX){linebreak}- Willingness to participate on-call rotation during off-hours and weekends{linebreak}- Experience working or using web analytics (eg. Piwik or Google Analytics){linebreak}- (Bonus) Familiar with programming language like PHP{linebreak}- (Bonus) Experience with databases and SQL queries{linebreak}{linebreak}{linebreak}### Location{linebreak}{linebreak}- Remote work position.{linebreak}- As our customers are mostly located in Europe, your work day must match the working day in CET. We will consider applicants from UTC-4 timezone (USA or Canada or South america East coast) and in Europe timezones.{linebreak}{linebreak}{linebreak}### Benefits{linebreak}{linebreak}- A rewarding salary{linebreak}- Working with fun and energetic people{linebreak}- A good work/life balance{linebreak}- Remote work{linebreak}- Part time possible{linebreak}- Flexible hours{linebreak}- A huge “playground” to grow your skillset{linebreak}- Immediate impact{linebreak}{linebreak}{linebreak}### About InnoCraft and Piwik{linebreak}{linebreak}At [InnoCraft](https://www.innocraft.com/), we offer analytics products & services to enable our users to grow their business. We believe in openness, privacy and 100% data ownership and we created [Piwik](https://piwik.org) to fulfil our mission to liberate analytics.{linebreak}{linebreak}{linebreak}Our team is filled with customer focused individuals that champion and support our products used by a growing list of customers globally. We challenge one another every day and hold ourselves accountable for our work product as well as our customer's overall success. We all enjoy the interactions with the customers, problem solving, digging into complex issues, and actively championing for customers within InnoCraft. We wake up every morning asking ourselves how we can improve the customer's experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, we work harder to find the root cause and a solution. We are acombination of passion and persistence.We feel that through our roles we can positively impact millions of end-users and their experience with Piwik Analytics and InnoCraft products.{linebreak}{linebreak}{linebreak}##### Apply online **[Apply online here](https://piwik.org/jobs/)**.{linebreak}{linebreak}We’re looking forward to receiving your application!

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# How do you apply? Please apply here: https://piwik.org/jobs/?from-remoteok
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When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Stats (beta): 👁 1,420 views,✍️ 0 applied (0%)
View the full posting at: https://cornershopcreative.com/help-wanted-wordpress-developer-support-specialist/{linebreak}{linebreak}Cornershop Creative (https://cornershopcreative.com) is seeking an awesome, U.S.-based WordPress developer to join our distributed team.{linebreak}The core responsibility for this position will be investigating, troubleshooting, and coding solutions for WordPress-based websites and applications for our non-profit and small business clients. The person occupying this role will spend his or her time making iterative changes and bug fixes to design, functionality, and backend improvements of the dozens of websites Cornershop manages and maintains. Tasks may include setting up WordPress custom post types, fields and taxonomies; troubleshooting server errors and migrating sites to hosts; and minor HTML, CSS (SASS), and JS coding for custom themes. Additionally, this position may be responsible for developing and maintaining custom WordPress plugins.{linebreak}Our ideal candidate is a hard-working, curious troubleshooter comfortable working independently with little supervision, but who also enjoys working as part of a team that includes developers and non-developers. Since we're a distributed shop, you’ll get to work from home! Cool, right?{linebreak}Specifically, the things we’re looking for include:{linebreak}{linebreak} * Experience with receiving potentially vague end-user bug reports, recreating the issues, and diving into the codebase to quickly identify root causes{linebreak} * Significant experience with WordPress theming: template hierarchy, hooks, WP_Query, etc.{linebreak} * Strong knowledge of HTML5 markup and CSS3{linebreak} * Ability to write CSS/SASS for cross-browser, responsive design (not just by using Bootstrap){linebreak} * Decent JavaScript skills (particularly in jQuery and/or the Node.js ecosystem){linebreak} * Experience managing codebases and deploying websites onto third-party hosts via git, and/or sFTP, making DNS record changes, etc{linebreak} * Past experience with quickly and effectively maintaining/troubleshooting/supporting code written by other developers{linebreak} * Familiarity with command line tools like git, gulp and wp-cli{linebreak} * Ability to laugh at our stupid jokes (and the occasional good one){linebreak} * Familiarity with current (and evolving) best practices in front-end dev regarding semantics, performance, cross-browser consistency, etc.{linebreak} * Ability to not lose your s#!% when you occasionally get feedback like “can we make the logo bigger?” or “change the padding by 1px” (and then getting asked to change it back), which may happen despite our best efforts {linebreak} * Willingness to work in a fast-paced environment (we keep pretty busy!) and manage a workload of several projects at a time{linebreak} * Superb written and oral communication skills{linebreak}{linebreak}{linebreak}{linebreak}{linebreak}Other stuff we’d love it if you’re good at, but aren’t requirements:{linebreak}{linebreak} * Working with and customizing BuddyPress{linebreak} * Troubleshooting mySQL performance issues (and writing performant queries){linebreak} * Familiarity with Apache/nginx configuration, tuning and troubleshooting{linebreak} * Ability to understand and work with common third-party REST APIs{linebreak} * Develop ingenious scripts to facilitate complicated cross-platform content migrations{linebreak} * Using Photoshop and understanding challenges in designing for the web{linebreak} * Working with nonprofit CRM tools such as Salsa, Luminate Online, Engaging Networks, Blue State Digital, and Classy{linebreak} * Remembering to un-mute yourself before talking on conference calls{linebreak} * Being passionate about progressive causes{linebreak} * Writing basic bash scripts and performing other devops/Linux sysadmin kinds of stuff{linebreak}{linebreak}{linebreak}{linebreak}Cornershop Creative is an award-winning online services agency committed to listening carefully to our non-profit and small business clients and helping them achieve their goals. Our designs are beautiful, and our websites are creative and innovative. Learn more about us at https://cornershopcreative.com/.{linebreak}To apply, send an email to [email protected] with the following:{linebreak}{linebreak} * Your résumé, which should include an indication of which American state you live and work in{linebreak} * A brief cover letter, explaining why you’re excited about this opportunity{linebreak} * Links to work you’ve done that we should see, such as recent websites, git repos, or contributed plugins/modules/themes{linebreak} * Ideal salary range{linebreak}{linebreak}{linebreak}{linebreak} {linebreak}U.S. Applicants only!{linebreak}Please be sure to include all of these items — to save everyone valuable time we’ll throw out incomplete applications. Thanks for understanding.{linebreak}Cornershop is an equal opportunity employer.

See more jobs at Cornershop Creative

Visit Cornershop Creative's website

# How do you apply? To apply, send an email to [email protected] with the following:{linebreak}~~Your résumé, which should include an indication of which American state you live and work in{linebreak}~~A brief cover letter, explaining why you’re excited about this opportunity{linebreak}~~Links to work you’ve done that we should see, such as recent websites, git repos, or contributed plugins/modules/themes{linebreak}~~Ideal salary range
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Stats (beta): 👁 3,113 views,✍️ 0 applied (0%)
This is a full time long term remote position with a fast growing Israeli based technology company. You can be working from anywhere in the world as long as you can meet the below requirements.{linebreak}{linebreak}Position Requirements:{linebreak}{linebreak}We are looking for people who like to solve problems and help customers and:{linebreak}1. Native English - must have excellent written and spoken English{linebreak}2. Customer-orientation and excellent communication skills - must be comfortable communicating by email, phone and chat{linebreak}3. Excellent technical troubleshooting skills{linebreak}4. Experience in providing customer support via phone and web in English{linebreak}5. Knowledge of HTML, JavaScript, CSS{linebreak}6. Minimum availability: 6am till 3pm Israel time Monday to Friday{linebreak}{linebreak}Key Responsibilities{linebreak}{linebreak}1. Manage the setup process for new customers and change requests from existing customers that include working with our team in India to make sure we deliver the setup on time and at the highest quality{linebreak}2. Provides world-class support to our international clients primarily via email using our ticketing system{linebreak}3. Troubleshooting of technical issues{linebreak}4. Answering product related questions and adding documentation for repeating questions{linebreak}Note: we need to pay you by invoice

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# How do you apply? fill the form
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When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


NUXEO

Lisbon

Software Support Engineer


NUXEO

Lisbon

jira

javascript

java

engineer

jira

javascript

java

engineer

Lisbon2yr

Stats (beta): 👁 832 views,✍️ 0 applied (0%)
Nuxeo provides a Hyperscale Digital Asset Platform that helps enterprise organizations unlock the full value of their digital assets to grow revenue, improve performance, and maximize investments.{linebreak}{linebreak}{linebreak}{linebreak}We are engineers at the core and we love what we do. And it shows! At Nuxeo, whatever the role, each team member is uncompromising, with an unwavering focus on helping our customers solve their problems.{linebreak}{linebreak}{linebreak}{linebreak}That's why we foster natural curiosity, a strong desire to share the best practices, and we reward our teams with support, benefits, fun, professional development and challenging tasks.{linebreak}{linebreak}{linebreak}{linebreak}{linebreak}{linebreak}{linebreak}{linebreak}At the moment we are looking for a Software Support Engineer, with a background in Java development, that will help us provide technical support to our customers.{linebreak}{linebreak}{linebreak}{linebreak}As part of the support team, you will play a crucial role in providing assistance to our client technical teams, including client onboarding, while they build and work with the Nuxeo Platform.{linebreak}{linebreak}{linebreak}{linebreak}You will answer in a timely manner to any issues submitted by our customers. You will also listen to their needs and forward feedback to the appropriate internal team for further investigations. The aim is to become an expert on the platform in order to answer questions and resolve issues for our customers. You will support them in configuring and customizing our platform. So you will need to audit and debug source code, plus use the tools that allow us to communicate with our customers (eg.: JIRA, conference calls and video calls).{linebreak}{linebreak}{linebreak}{linebreak}This position requires a true engineering mindset: if you love to investigate a problem and find the solution, you will fit right in! If you like puzzles and challenges, we have a lot to offer:{linebreak}{linebreak}{linebreak}{linebreak}* A complete platform with a large technical and functional scope and many configuration options and extensions{linebreak}{linebreak}* International customers with many use cases and challenging issues (performance, customization, recommendations, etc.){linebreak}{linebreak}* A team of expert developers to help you find solutions and extend the Nuxeo Platform {linebreak}{linebreak} {linebreak}{linebreak}#Salary{linebreak} - {linebreak} {linebreak}{linebreak}#Location{linebreak}- Lisbon

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Fantana

UK verified

Developer Support


Fantana

UK verified

meteor js

dev

customer support

digital nomad

meteor js

dev

customer support

digital nomad

UK2yr

Apply


Stats (beta): 👁 1,030 views,✍️ 0 applied (0%)
{linebreak}Following a period of review, we wish to rekindle this activity. {linebreak}{linebreak}#Location{linebreak}- UK

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Focallocal

verified

Community of Volunteers Building a Global Map Help People Who Are Homeless Find Resources Support from Their Community


Focallocal

verified

meteor js

customer support

non tech

javascript

meteor js

customer support

non tech

javascript

2yr

Apply


Stats (beta): 👁 2,823 views,✍️ 0 applied (0%)

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Stats (beta): 👁 881 views,✍️ 0 applied (0%)
About us:{linebreak}Surge is a publisher focused platform building the future of analytics, demand and content optimization. We've focused heavily on our product (you won't find much about us publicly, all of our clients are word-of-mouth). We have no public web presence. We work exclusively with publishers doing at least 50 million page views every month. Our largest customer is an Alexa top 50 site. We give our clients the ability to view every single ad impression served on their site and tie it back to the exact amount of revenue it generated along with the content that the user was viewing and the user that the ad impression was delivered to. Every single one of our customers is important to us, and we provide an extremely high level of service, continually going above and beyond. We're a small team that's 100% remote. {linebreak}{linebreak}About you/the role:{linebreak}You love data. You love spreadsheets. You love communicating with customers. You have some experience in the digital publishing industry, either owning, operating, or working with a web-based publication or are happy to jump into the deep end and deal with the steep learning curve. You understand how the ad industry works. You can speak, or are willing to very quickly learn, about the publisher eco-system, terms like DFP for Publishers, AdExchange, Header Bidding don’t intimidate you. You understand Google AMP, Facebook instant articles and the web ecosystem in general. {linebreak}{linebreak}We don’t care about formal education or years of experience. We’re 100% remote, all communication is generally through slack, although we do jump on calls occasionally. You’re willing to do whatever it takes from a customer and company success perspective. You’ll be building a customer success team from scratch, communicating with engineers and customers, so a technical background would be a huge plus (specifically on the front end, understanding and being able to debug javascript, and problem solve will come in very handy). You’re comfortable wearing multiple hats, and working in a very fast-paced environment where you will be expected to be both self-directed, and self-motivated. You appreciate a no-bullshit office environment. You must be an excellent communicator with flawless written English, and fluent spoken English. {linebreak}{linebreak}Starting salary in the $75k-105k/yr range. There’s plenty of opportunity for growth for the right person, including building out customer success and helping direct the product based on client feedback. {linebreak}{linebreak}This is a contract to hire position. The first 8-12 weeks will be on contract, transitioning to full time after evaluating fit at the end of that period.

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# How do you apply? Send an e-mail to [email protected] detailing why you'd be a good fit, along with a resume.
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Stats (beta): 👁 1,807 views,✍️ 0 applied (0%)
Solcast is looking for a multi-talented software developer to help us expand, improve and support our solar radiation and solar power forecasting API to enable industry transition to a more solar powered future.{linebreak}The role is an 18 month, full-time contract position. We have an office in Canberra ACT, and we are also open to remote work within the +7 to +12 UTC time zones, preferably within Australia.{linebreak}#### Responsibilities{linebreak}- Writing web services using .NET Core and the ServiceStack framework{linebreak}- Write unit and integration tests for the API{linebreak}- Working with customers of the API including troubleshooting and writing documentation{linebreak}- Working with our researchers to support them furthering the field of solar radiation forecasting{linebreak}- Building internal tools to make our developers and researchers lives easier{linebreak}- Occasional working across multiple programming languages when required, this may include R, MatLab, Python and others.{linebreak}- Building and maintaining applications running in a Linux and Docker environments{linebreak}- Supporting our applications running on AWS including support resolution and troubleshooting{linebreak}- Optimizing database queries and functions.{linebreak}- Building and integrating automation and monitoring systems to help us keep the API online without human interventionnpm dt{linebreak}- Responding to production outages out of hours (compensated with time-in-lieu){linebreak}#### Required skills and experience for this position{linebreak}- Strong interest in solar energy technology{linebreak}- Working well with a remote team{linebreak}- Experience supporting linux production systems and tooling{linebreak}- Working openly within a team, comfortable making, owning and sharing mistakes, learning from them and moving on{linebreak}- Strong skills in writing HTTP based APIs{linebreak}- Strong front end web development{linebreak}- Strong .NET or Java experience{linebreak}- Good with SQL, confident working with both standard SQL, Postgres and .NET/Java ORMs{linebreak}#### Desirable skills and experience for this position{linebreak}- Working experience of GIS based systems{linebreak}- Experience working with AWS{linebreak}- Working with statistical modeling tools such as R or MatLab{linebreak}- Experience with the ServiceStack framework{linebreak}If you think you fit some or all the above, we'd love to hear from you, please send your resume and cover letter to [[email protected]](mailto:[email protected]){linebreak}No contacts from recruitment agencies or consultancies will be considered.

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# How do you apply? Send resume and cover letter to [email protected]
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Focallocal

Worldwide verified

Hack Homelessness Happiness Weekend on the 4th 5th


Focallocal

Worldwide verified

meteor js

customer support

javascript

meteor js

meteor js

customer support

javascript

meteor js

Worldwide2yr

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Stats (beta): 👁 1,062 views,✍️ 0 applied (0%)
{linebreak}Facebook event link {linebreak}{linebreak}#Location{linebreak}- Worldwide

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amCharts

JavaScript Support Engineer


amCharts


javascript

engineer

customer support

javascript

engineer

customer support

3yr

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Stats (beta): 👁 885 views,✍️ 0 applied (0%)
{linebreak}Apply your experience in web dev, helping amCharts users solve their problems.{linebreak}{linebreak}Condensed no-BS version{linebreak}{linebreak}If you're a seasoned JavaScript developer with some rudimentary social skills, perfect written English and at least a few hours to spare a day - we want you on amCharts support team.{linebreak}{linebreak}About the position{linebreak}{linebreak}We here at amCharts pride ourselves on our Support service. We simply want to provide best support experience to our users. No more, no less. Therefore we're looking for expert web developers, looking to employing their problem-solving skills and knowledge to help other users.{linebreak}{linebreak}It's sort of like being on StackOverflow but with a paycheck at the end of the month.{linebreak}{linebreak}If you're a freelancer or a self-employed professional, even if you have a day-time job, but still can't get enough of web when you're off the clock. Hit us up with your resume.{linebreak}{linebreak}We want only real web developers, not specialized support technicians, because we believe that being part of real development projects is the only way to build up your experience. (and keep it up to date){linebreak}{linebreak}Your responsibilities will be{linebreak}{linebreak}{linebreak}* Answering user tickets in our cloud-based helpdesk (we use Zendesk) as they come in.{linebreak}{linebreak}* Providing detailed answers, relative links, code samples and even demos as necessary.{linebreak}{linebreak}{linebreak}{linebreak}{linebreak}We offer{linebreak}{linebreak}{linebreak}* Completely flexible work hours. If you want to put in 3 hours or a full day, work nights, days or anything in-between - that's totally fine with us.{linebreak}{linebreak}* Remote cloud-based work seat. Work from your home, yacht, beach or Nana's basement. East Coast, West Coast, The Netherlands, Finland, Thailand or Aruba. Anything goes. As long as you have Internet connection, you're all set.{linebreak}{linebreak}* Steady guaranteed income.{linebreak}{linebreak}* Set of commercial cloud tools to work with. (Zendesk, BrowserStack, CodePen){linebreak}{linebreak}* Colleagues to get your back if you're stumped on something.{linebreak}{linebreak}{linebreak}{linebreak}{linebreak}Hit us up if you have any questions, suggestions or just want to say Hi.

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Sulvo

Fully Remote position verified

Senior Customer Success Manager


Sulvo

Fully Remote position verified

meteor js

full time

customer support

exec

meteor js

full time

customer support

exec

Fully Remote position3yr

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Stats (beta): 👁 1,747 views,✍️ 0 applied (0%)
{linebreak}{linebreak}{linebreak}  {linebreak}{linebreak}#Location{linebreak}- Fully Remote position

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Stats (beta): 👁 2,891 views,✍️ 0 applied (0%)
The Engine Yard Services & Support team is responsible for assisting the ever growing number of Engine Yard customers with expert advice on deploying, managing and scaling Ruby on Rails or PHP applications. Our customers, which include some of the largest Rails and PHP sites on the web, expect timely, knowledgeable, thorough, double-checked, well-researched and accurate responses and service.{linebreak}{linebreak}{linebreak}Requirements:{linebreak}{linebreak}* You have experience building and deploying Ruby on Rails or Docker Based Applications.{linebreak}* You are familiar and have experience with a majority of technologies in our stack https://support.cloud.engineyard.com/hc/en-us/articles/205408398-Engine-Yard-Gentoo-12-11-Technology-Stack{linebreak}* You are detail-oriented and have excellent verbal and written communication skills.{linebreak}* You are a troubleshooter at heart and enjoy diving in the deep end, figuring things out, and solving problems.{linebreak}* Linux skills. You will spend a large part of your day over ssh to our slices and servers. You must be at home on the command line.{linebreak}* Ability to work remotely 8:00 AM to 5:00 PM (EST or PST) and some weekends.{linebreak}{linebreak}{linebreak}Skills/Experience:{linebreak}{linebreak}* You have deployed and managed high-volume Web Based applications.{linebreak}* You have existing expert knowledge of at least a handful of our stack technologies: https://support.cloud.engineyard.com/hc/en-us/articles/205408398-Engine-Yard-Gentoo-12-11-Technology-Stack{linebreak}* Basic knowledge of DNS, CDN, load balancing, firewalls, VPNs, SMTP, SSL, etc. — all the things that make the web work.{linebreak}* Interested in Deis and containers{linebreak}* You are able to multitask and prioritize multiple incoming requests without freaking out and/or dropping one of the balls.{linebreak}* You consider yourself well rounded, enjoy learning new things, and can pursue answers/ solutions on your own.{linebreak}* You are ready to step up your skill set and work with some of the brightest minds in Ruby and Rails and Containerization.{linebreak}* Experience matters as you will be expected to aid expert developers. That being said, the ability to learn, adapt and to communicate well are the top requirements of the job.{linebreak}{linebreak}Extra tags: ruby,rails,php, node,docker,deis,support,devops,aws

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Stats (beta): 👁 6,117 views,✍️ 0 applied (0%)
As a Support Engineer on the Engineering team, your goal is to work directly with customers to resolve any issues that they may be having with the CircleCI platform.{linebreak}{linebreak}About CircleCI{linebreak}CircleCI provides development and software teams the confidence to build, test, and deploy—quickly and consistently—across numerous platforms. Built to address the demanding needs for today's application development environments, CircleCI supports all types of software testing including web, mobile and container (Docker) environments. CircleCI makes continuous integration and continuous deployment simple and easy for thousands of companies like Shopify, Cisco, Sony and Trunk Club, so they can ship better code, faster. CircleCI is venture backed by Draper Fisher Jurvetson, Baseline Ventures, Harrison Metal Capital, Data Collective, 500 Startups, SV Angel, and a collection of respected angels.{linebreak}{linebreak}ARE YOU EMPATHETIC TO DEVELOPERS AND LOVE TO PROBLEM-SOLVE? WE’D LOVE TO TALK TO YOU IF YOU:{linebreak}{linebreak}-Have a strong familiarity with a broad spectrum of technology stacks, including Rails, Python, PHP, Node, Java, and others.{linebreak}-Be familiar with Linux and Unix based operating systems. {linebreak}-Have the ability to dive into a codebase easily to discover issues.{linebreak}-Have a customer-centric and diplomatic writing style: you'll be helping customers from a wide range of backgrounds, languages, and experience levels.{linebreak}-Love talking to people and helping them solve problems.{linebreak}-Really want to assist developers in being happy and successful.{linebreak}-Have significant technical ability, with an understanding of the developer mindset, tools and culture.{linebreak}-Have the ability to fix problems that come up often so that they never happen to any customer again.{linebreak}-Have some knowledge of Unit Testing and Test Driven Development{linebreak}-Have some knowledge of Continuous Integration and {linebreak}Continuous Delivery methodologies{linebreak}{linebreak}If you’re interested in joining the team, please send us your resume and a cover letter explaining why you’d be a great fit. If you have an easily accessible presence on the web (Twitter, blog, Github, LinkedIn, etc.) please share it.{linebreak}{linebreak}Extra tags: linux, unix, rails, python, php, node, java, unit testing, continuous integration, continuous delivery, github

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