Remote Java + Engineer + Customer Support Jobs in Jul 2019 📈 Open Startup
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7 Remote Java Engineer Customer Support Jobs at companies like Nuxeo, Sqlstream and Circleci last posted 2 years ago

7 Remote Java Engineer Customer Support Jobs at companies like Nuxeo, Sqlstream and Circleci last posted 2 years ago

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NUXEO


Software Support Engineer


Lisbon

Software Support Engineer


NUXEO

Lisbon

jira

javascript

java

engineer

jira

javascript

java

engineer

Lisbon2yr

Stats (beta): 👁 875 views,✍️ 0 applied (0%)
Nuxeo provides a Hyperscale Digital Asset Platform that helps enterprise organizations unlock the full value of their digital assets to grow revenue, improve performance, and maximize investments.{linebreak}{linebreak}{linebreak}{linebreak}We are engineers at the core and we love what we do. And it shows! At Nuxeo, whatever the role, each team member is uncompromising, with an unwavering focus on helping our customers solve their problems.{linebreak}{linebreak}{linebreak}{linebreak}That's why we foster natural curiosity, a strong desire to share the best practices, and we reward our teams with support, benefits, fun, professional development and challenging tasks.{linebreak}{linebreak}{linebreak}{linebreak}{linebreak}{linebreak}{linebreak}{linebreak}At the moment we are looking for a Software Support Engineer, with a background in Java development, that will help us provide technical support to our customers.{linebreak}{linebreak}{linebreak}{linebreak}As part of the support team, you will play a crucial role in providing assistance to our client technical teams, including client onboarding, while they build and work with the Nuxeo Platform.{linebreak}{linebreak}{linebreak}{linebreak}You will answer in a timely manner to any issues submitted by our customers. You will also listen to their needs and forward feedback to the appropriate internal team for further investigations. The aim is to become an expert on the platform in order to answer questions and resolve issues for our customers. You will support them in configuring and customizing our platform. So you will need to audit and debug source code, plus use the tools that allow us to communicate with our customers (eg.: JIRA, conference calls and video calls).{linebreak}{linebreak}{linebreak}{linebreak}This position requires a true engineering mindset: if you love to investigate a problem and find the solution, you will fit right in! If you like puzzles and challenges, we have a lot to offer:{linebreak}{linebreak}{linebreak}{linebreak}* A complete platform with a large technical and functional scope and many configuration options and extensions{linebreak}{linebreak}* International customers with many use cases and challenging issues (performance, customization, recommendations, etc.){linebreak}{linebreak}* A team of expert developers to help you find solutions and extend the Nuxeo Platform {linebreak}{linebreak} {linebreak}{linebreak}#Salary{linebreak} - {linebreak} {linebreak}{linebreak}#Location{linebreak}- Lisbon

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# How do you apply?{linebreak} This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
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Stats (beta): 👁 1,128 views,✍️ 0 applied (0%)
The Position: Join our team remotely to support the solution that will unleash the value of the Internet of Things through stream processing: SQLstream Blaze. {linebreak}{linebreak}Responsibilities: SQLstream Blaze technical support engineers have the primary responsibility of answering inbound support requests via email and telephone. In addition they also do the following:{linebreak}{linebreak}• Perform “devops”, i.e. monitor customer deployments and manage issues that arise, resolving them directly or engaging others for help{linebreak}{linebreak}• Develop test cases for customer issues to confirm software deficiencies{linebreak}{linebreak}• Log software and documentation issues when they are found{linebreak}{linebreak}• Verify engineering fixes and coordinate software deliveries{linebreak}{linebreak}• Propagate knowledge across the company and to customers as needed{linebreak}{linebreak}• Quickly learn how to use tools that help diagnose problems{linebreak}|{linebreak}• Develop and document knowledge and processes{linebreak}{linebreak}Extra tags: streaming,sql,java,support

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# How do you apply?{linebreak} This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
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When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

As a Support Engineer on the Engineering team, your goal is to work directly with customers to resolve any issues that they may be having with the CircleCI platform.{linebreak}{linebreak}About CircleCI{linebreak}CircleCI provides development and software teams the confidence to build, test, and deploy—quickly and consistently—across numerous platforms. Built to address the demanding needs for today's application development environments, CircleCI supports all types of software testing including web, mobile and container (Docker) environments. CircleCI makes continuous integration and continuous deployment simple and easy for thousands of companies like Shopify, Cisco, Sony and Trunk Club, so they can ship better code, faster. CircleCI is venture backed by Draper Fisher Jurvetson, Baseline Ventures, Harrison Metal Capital, Data Collective, 500 Startups, SV Angel, and a collection of respected angels.{linebreak}{linebreak}ARE YOU EMPATHETIC TO DEVELOPERS AND LOVE TO PROBLEM-SOLVE? WE’D LOVE TO TALK TO YOU IF YOU:{linebreak}{linebreak}-Have a strong familiarity with a broad spectrum of technology stacks, including Rails, Python, PHP, Node, Java, and others.{linebreak}-Be familiar with Linux and Unix based operating systems. {linebreak}-Have the ability to dive into a codebase easily to discover issues.{linebreak}-Have a customer-centric and diplomatic writing style: you'll be helping customers from a wide range of backgrounds, languages, and experience levels.{linebreak}-Love talking to people and helping them solve problems.{linebreak}-Really want to assist developers in being happy and successful.{linebreak}-Have significant technical ability, with an understanding of the developer mindset, tools and culture.{linebreak}-Have the ability to fix problems that come up often so that they never happen to any customer again.{linebreak}-Have some knowledge of Unit Testing and Test Driven Development{linebreak}-Have some knowledge of Continuous Integration and {linebreak}Continuous Delivery methodologies{linebreak}{linebreak}If you’re interested in joining the team, please send us your resume and a cover letter explaining why you’d be a great fit. If you have an easily accessible presence on the web (Twitter, blog, Github, LinkedIn, etc.) please share it.{linebreak}{linebreak}Extra tags: linux, unix, rails, python, php, node, java, unit testing, continuous integration, continuous delivery, github

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# How do you apply?{linebreak} This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
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When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.