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Browse Remote in July 2020 at companies like Unio Digital and Doximity while working as a Systems Administrator or IT Support Specialist, Mid/Senior. Last post

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Browse Remote in July 2020 at companies like Unio Digital and Doximity while working as a Systems Administrator or IT Support Specialist, Mid/Senior. Last post

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Unio Digital


IT Support Specialist, Mid/senior


🇺🇸 US-only

IT Support Specialist, Mid/senior


Unio Digital

🇺🇸 US-only

it

msp

sysadmin

sys admin

it

msp

sysadmin

sys admin


👁 3,056 viewed | ✍️ 16 applied (1%)
IT Support Specialists (Level II / Level III) are the next line defense to customer technical inquiries. IT Support Specialists are required to have a problem solving mentality to solve issues including troubleshooting, configuration, and repair for server, network, websites, infrastructure, email, file shares, and other infrastructure issues.\n\nExperience in network and IT services with a focus in Microsoft 365, Meraki Networking, and VoIP is preferred. This position will provide both phone and help desk support to our clients with a focus on helping our Level I/II support specialists. Area of responsibility may include new client setup, troubleshooting client problems, calling back clients to get further detail, answering incoming help desk call, and provided support where needed. Prior experience working in a corporate IT group or managed service provider preferred.\n\nWe are looking for someone who likes to go above and beyond and be an advocate for our client. Successful resolution to a ticket is when the client is happy with their end result -- not when the issue 'fixed'.\n\nSee what we do at [https://unio.digital/](https://unio.digital/)\n\n# Responsibilities\n * Provide remote support via phone, helpdesk, or chat\n* Provide support to Level I or Level II IT Support Specialists\n* Install and configure a variety of software/hardware solutions\n* Configure email accounts, printers, and other business applications\n* Recommend new technologies and solutions to make clients’ environments better\n* Document detailed problem solving efforts \n\n# Requirements\n**Skills**\n\nPrior experience (2+ years) in the following areas:\n\n* Managed Service Provider (MSP) experience or heavy systems administrator background.\n* Administering Office 365, Microsoft 365, and/or Azure products.\n* Configuring and supporting Windows Server, Windows Desktop, and Mac platforms\n* Small office / home office network management\n* Excellent communication and organization skills\n* Self-starter\n\n**Bonus Points**\n\n* Microsoft, Cisco, A+, Network+, or similar IT certification\n* Hosted PBX, VoIP, and Softphones experience\n* Familiar with NinjaRMM, Connectwise Control, & Zendesk \n\n#Salary\n$63,360\n\n\n#Location\n- 🇺🇸 US-only

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👁 1,173 viewed | ✍️ 11 applied (1%)
Doximity is transforming the healthcare industry. Our mission is to help doctors save time so they can provide better care for patients.\n\nWe value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds to help build the future of healthcare.\n\nWe are currently looking for a Systems Administrator to provide superior support for technical issues of moderate complexity in a timely fashion. With a highly distributed employee base in a high growth company, this role demands a self directed go-getter with a ‘whatever it takes’ mentality. Our perfect Systems Administrator is curious, driven to solve problems, and self-sufficient. While this role won’t operate following the sun we do expect flexibility as issues may arise outside of “normal” working hours.\n\n**How you’ll make an impact:**\n* Independently triage and resolve Tier 1 & 2 technical issues for R&D employees with a sense of urgency\n* Educate and support local and remote users on appropriate usage of a variety of software and systems used in day-to-day operations\n* Manage distribution and recovery of company equipment during onboarding and offboarding\n* Maintain employee access to various platforms such as GitHub and AWS - leveraging technologies such as Terraform and other scripting\n\n**What we’re looking for:**\n* 3+ years’ of IT industry experience\n* Associates or Bachelor’s degree preferred (4+ years of experience will be accepted in lieu of a degree)\n* High proficiency configuring and troubleshooting Mac, iOS, and Android operating systems\n* Experience and understanding in implementing single sign-on products, particularly Okta\n* Strong knowledge of administration and tunneling with SSH and VPN\n* Familiarity with Server OS, Web Servers, Databases, and Server Applications\n* Familiarity with programming languages, such as Ruby or Python\n* Initiative, tenacity, and a passion for supporting customers\n* Be HIGHLY professional, friendly, patient, and positive!\n\n**About Doximity**\n\nWe’re thrilled to be named the Fastest Growing Company in the Bay Area, and one of Fast Company’s Most Innovative Companies. Joining Doximity means being part of an incredibly talented and humble team. We work on amazing products that over 70% of US doctors (and over one million healthcare professionals) use to make their busy lives a little easier. We’re driven by the goal of improving inefficiencies in our $2.5 trillion U.S. healthcare system and love creating technology that has a real, meaningful impact on people’s lives. To learn more about our team, culture, and users, check out our careers page, company blog, and engineering blog. We’re growing fast, and there’s plenty of opportunity for you to make an impact—join us!\n\n*Doximity is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.*

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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
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When applying for jobs, you should NEVER have to pay to apply. That is a scam! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

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