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Browse 2 Remote Health Jobs in September 2020 at companies like Carb Manager and OCN working as a Full stack, cross-platform web developer or Customer Support Specialist. Last post

Browse 2 Remote Health Jobs in September 2020 at companies like Carb Manager and OCN working as a Full stack, cross-platform web developer or Customer Support Specialist. Last post

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Carb Manager


Customer Support Specialist

verified
United States and Canada

Customer Support Specialist


Carb Manager

United States and Canada

customer support

health

mobile app

saas

customer support

health

mobile app

saas

This job post is archived and the position is probably filled. Please do not apply.
Hey there! ๐Ÿ‘‹ \n\n\n\n**Carb Manager** is the #1 diet and fitness app for people on low carb and Keto diets, available on iOS, Android, and the web. Altogether, we've helped millions of people lose weight and achieve their health goals. We consistently rank over 4.8/5 on the iOS App Store and Google Play with over 500,000 reviews. Check out our hashtag on Instagram, with thousands of enthusiastic posts! ๐Ÿฅ‘๐Ÿ™Œ\n\n\n\nWe're growing rapidly. 2020 was a breakout year for Carb Manager, and weโ€™re soon launching a whole new version of our app. Itโ€™s an exciting time!\n\n\n\n### About Our Company\n\nCarb Manager is fun and casual, with a strong โ€œstart-upโ€ vibe, though our product has an 11-year history. We chit chat, send GIFs, discuss current affairs, TV shows, and share pet photos ๐Ÿ“ in our Slack channels.\n\n\n\nWe've always been a 100% remote company.\n\n\n\nThis is a fantastic company to work for that puts employees first and offers:\n\n\n\n* The benefits of a remote lifestyle \n\n* The reach and impact of an established brand\n\n* The energy and dynamism of a startup\n\n* The stability of a profitable company with strong financials\n\n* A creative, entrepreneurial, friendly, and supportive culture\n\n* The ability to make a real, positive impact in the world\n\n* Competitive pay\n\n* Yearly company retreats (post-pandemic)\n\n* Direct access to the founder/CEO\n\n* The ability to create and define your role\n\n* Growth potential\n\n* Paid subscriptions to any tools or services required to crush it in your role\n\n* A kind, endlessly interesting, and international team\n\n\n\nFull-time positions include:\n\n* Comprehensive health/dental/vision benefits\n\n* 401(k) (available in the US)\n\n* Paid parental leave\n\n* Generous vacation time and 12 paid holidays\n\n\n\nWe are open to filling this position on either a full-time or part-time basis.\n\n# Responsibilities\n As part of a team that acts as the primary point of contact between our company and our customers, the role of the Customer Support Specialist is truly vital. We're looking for an amazing person who can provide thoughtful, empathetic, and technically sound support and advice to our customers, whether they are just starting out, have encountered a problem, or just want to provide feedback. This role requires a mix of tech savvy, writing talent, communication skills, and the ability to easily convey technical information to a general audience.\n\n\n\n* Respond to customer queries in a timely and accurate way within our help desk software, Intercom\n\n* Identify customer needs and help customers use specific features\n\n* Facilitate customer success: Help customers achieve their goals\n\n* Contribute to written external and internal knowledge base content\n\n* Analyze and report product bugs and usability problems\n\n* Update our internal tools with information about technical issues and useful discussions with customers\n\n* Monitor customer feedback on social media and reach out to provide assistance\n\n* Share feature requests and effective workarounds with team members\n\n* Inform customers about new features and functionality\n\n* Follow up with customers to ensure their technical issues are resolved\n\n* Gather customer feedback and share with our Product, Sales and Marketing teams\n\n \n\n# Requirements\n* Proven record of customer support expertise\n\n* Keen interest in helping people achieve success with lifestyle and diet goals\n\n* Tech savvy, with the ability to quickly understand and problem solve technical issues\n\n* Superbly patient and empathetic\n\n* Entrepreneurial spirit\n\n* Experienced and comfortable using a variety of apps, ranging from customer support platforms to team communications, performance, and project management tools. We use Intercom, Slack, Zoom, GSuite, Notion, Klaus, and Document360.\n\n* Excellent command of English, with impeccable writing skills\n\n* Ability to thrive in a small, globally distributed, remote company, that values fun and productive team communications\n\n* Flexible and capable of adapting to the needs of a fast-growing company\n\n\n\nIn addition, these qualities would be a plus:\n\n* Fluency in a language other than English, especially Spanish or French\n\n* Formal technical writing training and/or experience\n\n* An interest in nutrition in general, and Keto in particular\n\n* Advanced technical skills, such as web development, QA testing, or data analytics\n\n\n\nSince we are a remote team, youโ€™ll need to have:\n\n* Your own dedicated workspace\n\n* High-quality Internet access\n\n* A regular schedule that fits your situation but is flexible to cover gaps and to participate in team and company meetings in real-time. Weโ€™re headquartered in the U.S. west coast.\n\n\n\nCandidates must be based and authorized to work in the U.S. or Canada.\n\n#Location\nUnited States and Canada


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# How do you apply?\n\n This job post has been archived by the poster, which means they probably have enough applicants now. Please do not apply.
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OCN


Full Stack Cross Platform Web Developer

Full Stack Cross Platform Web Developer


OCN


ionic

firebase

developer

health

ionic

firebase

developer

health

This job post is archived and the position is probably filled. Please do not apply.
OCN are a small, but growing team of business leaders, researchers, medical practitioners and designers who are working on a pioneering project in integrative medicine. In response to the rapidly growing disease in the western world, there is growing evidence to suggest that the modern medical approach of focusing on treating symptoms, not causes, is failing us.\n\nAn integrative medicine approach, otherwise known as functional medicine, has been making groundbreaking results in this space and is picking up momentum and funding throughout the world. As the industry is in the early growth phases it has not yet taken advantage of the best that technology can offer when engaging with its audience.\n\nOur solution will deliver guided and personalised treatment plans, based on personal health data, testing and medical facts. We want to educate and empower people to take control of their lives and their health.\n\nOCN is a London-based medical tech start-up, but our team is remote. We collaborate during UK office hours, using Slack, Trello, and Skype, so you donโ€™t need to be locked to your computer 9 โ€˜til 5.\n\nTo remain productive and efficient we need experienced, self-motivated, accountable and communicative people to work with.\n\nWe are looking for a freelance developer with a broad understanding and experience of web technologies, to help us rapidly create and build the MVP and beyond. This is an exciting but complex problem space that will require much research, design, and iterationโ€ฆ So you need to be good at collaborating and fast.\n\nIt would be an added bonus if you have an interest in nutrition, health and fitness, quantified self, lifestyle hacking etc.\n\n**Role requirements**\n- 5+ years of relevant experience building digital products\n- Awesome at coding (JS, TypeScript, Node etc)\n- Experienced with Ionic & Firebase\n- Proven history with excellent work examples and references\n- Fluent in English


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
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