Careers at Tide is hiring a Remote Senior CRM Manager Credit
\nWho are Tide\n\nAt Tide, weโre on a mission to save businesses time and money. Weโre the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. \n\nTide is about doing what you love. Weโre looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. \n\nWhat weโre looking for\n\nWeโre looking for a CRM strategic expert to help us create and optimise engagement strategies to support members by helping them fund their business and also drive a diversified revenue base for Tide. Youโll have experience in the UK Credit and Lending world and be a detail-oriented, curious, explorative, commercially focused CRM expert looking to take on endless opportunities for growth and optimisation in an ever-growing area of the business.\n\nYouโll be equally at home building automation, analysing results, owning a test and learn framework and working with stakeholders to take the story of performance to the business. Ideally you will be comfortable working with and managing exec level team members, encouraging their growth and development. \n\nAs a Senior CRM Manager youโll be:\n\n\n* Youโll be inheriting a brilliant base line communications strategy which youโll be tasked to expand, drive and optimise\n\n* You will help develop the existing Credit/Lending engagement marketing CRM strategy across all channels, including App and Partner Relationships, with a strong focus on driving the all important metrics through automation and personalisation, and offer strategy working closely with product, content, BI and other Marketing team members\n\n* Youโll have end to end ownership of the CRM strategy for the product area with a clearly defined growth plan \n\n* You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members fund and grow their business in the easiest and most frictionless way possible, so they can get back to doing what they love\n\n* Building and optimising key cross-sell campaigns and customer journeys across marketing with occasional involvement in operational communications\n\n* Developing and managing a CRM test-and-learn pipeline across multiple channels including in-app, web, email & SMS end-to-end, including ideation, execution, analysis and optimisation\n\n* Analysing campaigns and customer journeys and reporting out to stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance\n\n* Work closely with the rest of the Engagement Marketing team as well as a number of other cross-business stakeholders\n\n* Driving initiatives forward with high levels of autonomy, sharing results and recommendations effectively\n\n* Continuously look for optimisations and new ideas to develop engagement marketing opportunities\n\n\n\n\nWhat makes you a great fit:\n\n\n* You have c.7+ yrs of expertise in end-to-end CRM marketing management with specific experience of Financial Services and/or Credit and Lending products\n\n* Youโve developed and delivered CRM strategies, demonstrating proven results against targets\n\n* Youโll be familiar with UK regulation around the product to have a good understanding of limitations/considerations in communicating about Credit services\n\n* You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, and an understanding of HTML and CSS\n\n* You have experience handling large amounts of data from different sources using our CRM platform as well as BI tools e.g. Looker, Tableau, and experience turning this data into strategic/actionable insights\n\n* You have experience in segmentation and targeting \n\n* You have A/B and MVT testing experience \n\n* You have strong communication and reporting skills and are able to work well in partnership with technical and non-technical team members\n\n* You are comfortable with end-to-end autonomy and ownership of your campaigns, from planning to execution as well as meticulous monitoring of performance and continuous optimisation\n\n* You have the ability to handle multiple projects and adapt to changing priorities\n\n* You are strategic, delivery oriented, and results-driven, with a pragmatic implementation style\n\n* You may have worked in Financial Services, start-ups, finance services or tech space\n\n* You have a curious nature, good organisational skills and impeccable attention to detail\n\n\n\n\nWhat youโll get in return:\n\nMake work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, youโll get:\n\n\n* Competitive salary \n\n* Group Life Insurance \n\n* Vitality Health Insurance, with a proactive focus on mental and physical wellbeing\n\n* 24/7 Employee Assistance Programme\n\n* 25 days holiday with the ability to buy extra days\n\n* We invest in your development with a ยฃ1,000 professional L&D budget per year\n\n* Access to โsalary sacrificeโ benefits such as Cycle to Work scheme and pension contribution\n\n* Spacious brand-new office in Liverpool street with an all-day snacks bar\n\n* Enhanced family-friendly leave\n\n* 3 days for L&D or volunteering time off per year\n\n* Flexible working options\n\n* Sabbatical leave \n\n* Share options\n\n\n\n\nTidean Ways of Working \n\nAt Tide, weโre Member First and Data Driven, but above all, weโre One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\n\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe itโs what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyoneโs voice is heard.\n\n#LI-RS2\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, Executive, Finance, HTML, Senior and Marketing jobs that are similar:\n\n
$55,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Careers at Tide is hiring a Remote Customer Service Associate
\n\nDepartment - Member Operations IN\n\nWho are Tide:\n\nAt Tide, weโre on a mission to save businesses time and money. Weโre the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. \n\nTide is about doing what you love. Weโre looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. \n\nWhat weโre looking for:\n\nAs a Customer Service Associate, you will be helping businesses across the India to become success stories every day. Youโll love talking to people and have an empathetic nature along with a passion for solving customer problems. You will play a key part in helping Tide expand by providing around the clock support, every day of the year. Our mission is to save businesses time and money every day, and delivering fast and fluid support is key to achieving this. Solving problems quickly and giving clear and honest advice is what sets us apart from the traditional big banks.\n\nAs a Customer Service Associate youโll be: \n\n\n* Spotting patterns is second nature to you, and youโre always ready to highlight areas that can be improved\n\n* Juggling priorities to ensure that members get the best support experience\n\n* Getting to grips with tough banking challenges like unfamiliar transactions, missing payments, and direct debits\n\n* Enjoy helping mentor new members of the team, and support them with your wisdom and experience and help out with common back office tasks\n\n\n\n\nWhat makes you a great fit: \n\n\nExcellent spoken and written English skills \n\nExperience 6months -3 years \n\nYou can attend to all the customer queries, comments and concern posted to the company social media platform\n\nYou can review all social media posts for accuracy\n\nAbility to use industry tools like Kustomer, Zendesk, GSuite, and Jira\n\nYou are confident talking with our customers to help them get the most from their current account\n\nPassion for problem-solving and finding solutions to difficult situations\n\nYou are always on the lookout for recurring issues and help create new workflows to solve them\n\nStrong organizational skills\n\nExperience working in customer service for the finance industry\n\nExcellent computer skills\n\nYou have some experience working in startups\n\n\n\n\nWhat youโll get in return: \n\nMake work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, youโll get:\n\n \n\n\n* Competitive salary\n\n* Self & Family Health Insurance\n\n* Term & Life Insurance\n\n* OPD Benefits\n\n* Mental wellbeing through Plumm\n\n* Learning & Development Budget\n\n* WFH Setup allowance\n\n* 15 days of Privilege leaves\n\n* 12 days of Casual leaves\n\n* 12 days of Sick leaves\n\n* 3 paid days off for volunteering or L&D activities\n\n* Stock Options (If applicable, as per the role)\n\n\n\n\nTidean Ways of Working \n\nAt Tide, weโre Member First and Data Driven, but above all, weโre One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\n\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe itโs what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyoneโs voice is heard.\n\n\n\n#LI-MV1\n\n#LI-Hybrid \n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design and Finance jobs that are similar:\n\n
$30,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew Delhi, Delhi, India
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
This job post is closed and the position is probably filled. Please do not apply. Work for World Relief and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 404 4 months ago
\nORGANIZATION SUMMARY:\nWorld Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the worldโs greatest problems โ disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding. \n \nIn the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.\n\n\nPOSITION SUMMARY:\nAre you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?\n\n\nIf you answered โyesโ, to any of the above, World Relief, and millions of people around the world need you. \n\n\nWorld Relief Spokane seeks an experienced, professional person for the position of Office Manager. The Office Manager supports all departments of World Relief Spokane to achieve our mission effectively through efficient and focused communication, administrative and logistical functions, processes, staff training, problem solving. The office manager is responsible for the smooth functioning of the office environment. The position is mostly in office work with the possibility of up to one predetermined day/week remote. The office manager reports directly to the Executive Director. \n\n\nCompensation: $18-$22 per hour\n\n\n\nRole & Responsibilities\n* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n* Lead a culture of welcome for all staff, clients, and members of the public that interact with the World Relief Spokane offices. \n* Schedule and organize staff meetings, retreats, and professional development or staff care activities.\n* Manage logistics such as ordering office supplies, vehicle registrations, landlord communications, keys and open/closure notices, etc.\n* Administration support such as, but not limited to: \n* Filing \n* Keeping items stocked o Updating office calendars \n* Processing mail to the staff \n* Provide logistical support for staff meetings and events o Risk management training and incident reporting\n* Manage vendor agreements and invoices o Vehicle registration and annual maintenance schedule \n* Supervise, train, and support the reception desk coordinator and reception desk volunteers.\n* Oversee the reception desk, including, but not limited to, the following:\n* Ensure coverage of the front desk at all times by scheduling staff and volunteers for coverage or providing coverage.\n* Overseeing the cleanliness and organization of the facility and common areas \n* Making sure office hours and closures are communicated to the public,\n* Ensure that everyone coming into the reception area is invited into a pleasant and welcoming environment. \n* With the IT Specialist, perform administrative responsibilities in office-wide systems \n* Work with the Knowledge Manager to develop, implement, maintain, and document office-wide procedures (e.g., standardized trainings for new staff, internal communications, site security, risk management, etc.)\n* Research and identify solutions to problems or challenges for the office, departments, or individual staff members; lead in collaborative efforts with directors and other staff from all departments to implement and evaluate solutions\n* Administratively support the finance director and office director\n* Coordinate and deliver generic office onboarding. \n* Coordinate the physical upkeep of the building and vehicles by working with the building owners, World Relief staff, and cleaning staff to make sure these spaces are kept up and organized at all times.\n* Serve as the primary contact for staff and property manager regarding building related communication. Report facility issues and suggested solutions to the Executive Director or Admin Director. \n\n\n\nKnowledge, Skills, & Abilities\n* Have intermediate to advanced skills in Microsoft 365 programs (Sharepoint, Teams, Outlook, Dynamics, etc.) and the ability to learn and train on new computer programs\n* Ability to manage time and projects with little oversight \n* Able to work with multiple departments and assist with their needs accordingly\n* Experience with basic budgeting and expense coding \n* Excellent interpersonal communication skills \n* Experience in reception and office management \n* Ability to work and adapt in a dynamic and ever-changing environment\n* Proficient verbal and written communication skills\n* Experience in team management \n* Ability to lift and move up to 50 lbs\n\n\n\nRequirements\n* Mature and personal Christian faith\n* Committed to the mission, vision, and values of World Relief\n* Desire to serve and empower the Church to impact vulnerable communities\n* Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document\n* Minimum AA degree plus minimum of 3 years' experience as a manager in a social services or related setting\n* Excellent computer skills\n* Excellent written and verbal communication\n* Excellent time management skills\n* Demonstrated ability to effectively manage people and logistics\n* Demonstrated ability to work effectively with a team in a fast paced environment \n\n\n\n\n\nWorld Relief offers a competitive benefits package (25 hours + per week):\n \n- Medical, Dental, Vision\n- Offer 16 company Paid Holidays + 4 additional Personal days per year!\n- Paid Sick and Vacation Time\n- Paid Parental Leave (12 weeks for qualified employees)\n- FSAs: Medical & Dependent Care, & Commuter Funding\n- Supplemental Life Insurance (employee, spouse, and children)\n- Critical Illness, Hospital Indemnity, and Accident insurance policies\n- Legal Shield Insurance\n \nWorld Relief pays 100% for eligible employees:\n- Group Term Life (employee, spouse, and children)\n- Long Term & Short-term Disability\n- Accidental Death and Dismemberment (AD&D)\n- Long Distance Travel Insurance\n- Employee Assistance Program (EAP)\n \nWorld Relief - Retirement:\n- 401K & Roth\n- WR matches up to 4%, then an additional quarter percent up to 10%\n- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year. \n \nWorld Relief Discounts (Immediately Eligible):\n- Verizon\n- Pet Insurance through Nationwide\n- Home and Auto insurance through Liberty Mutual\n- Working Advantage Discount Program\n- Active & Fit Gym Membership\n \nWorld Relief is honored to be recognized with the Silver-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.\n\n\nPHYSICAL DEMANDS: \n \nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n \nยท While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations \nยท The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds. \nยท Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information. \nยท The employee frequently is required to sit, reach with hands and arms, talk and hear.\n \nWORK ENVIRONMENT: \n \nยท General office setting. World Relief also offers hybrid and remote schedules for limited positions. \nยท Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.\nยท Year-end archiving activities involve repeated lifting and bending.\nยท Physical, emotional and intellectual demands\nยท Equipment used: Employee computer (desktop or laptop), printer, and copier.\nยท All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.\n \nWe are proud to be an EEO/AA employer M/F/D/V. \n \nFor World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.\n \nLegal Background in the United States \nWorld Relief is both an equal opportunity employer and a faith-based religious organization.โฏWorld Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of personโs race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer. \n \nIn addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.\n \nPursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Reliefโs Statement of Faith. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Finance, Microsoft and Non Tech jobs that are similar:\n\n
$30,000 — $60,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSpokane, WA
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
Careers at Tide is hiring a Remote Lead Product Manager Experience Foundations
\nDepartment: Experience Foundations\n\n \n\nWho are Tide:\n\nAt Tide, weโre on a mission to save businesses time and money. Weโre the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. \n\nTide is about doing what you love. Weโre looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. \n\nWhat weโre looking for:\n\nYou will be joining a new product area called Experience Foundations, with the impactful mission of evolving the end-to-end experiences across our whole global platform, to provide greater user value and drive differentiation. As one of the first and senior product people within this important and growing area, we are looking for an outstanding Lead Product Manager who is passionate about elevating user experiences and leading the future of our business and finance platform. This role is for you if you are a product leader with a deep understanding of user-first product development, have a hypothesis and data driven mindset, love everything about incremental discovery and delivery, outcome focused, and can confidently transform and lead cross functional teams to success! \n\nAs a Lead Product Manager youโll be:\n\n\n* You will own multiple product domain(s) from conception to implementation and beyond. You are responsible for driving the strategy and roadmap through effective prioritisation and mastery of your domain(s)\n\n* Establishing new customer facing and internal foundational products as this is a newly formed group. This will range from greenfield investments to rethinking existing solutions to drive strategic goals, user value and business impact\n\n* Hands on within the team to ensure have clear goals and well defined user stories and documents to support a heart beat of progress\n\n* Leading on improving agile ways of working within the teams work with daily; this is an exciting opportunity to establish a world-class team culture\n\n* Playing a global role, building for our growing international user base (currently within UK, India and Germany) across both mobile and web \n\n* Part of the foundational team driving the overall user and product experience across Tide\n\n* Working within a interdisciplinary role: you will work with Design, Engineering, Analyst, and Product Marketing, as well as other product groups across Tide to deliver a world-class product\n\n* Drive product discovery together with the product triad (engineering and design) and rapidly build prototypes by using qualitative and quantitative data to operationalize it\n\n* Managing other product managers and leading team members as we scale and grow this foundational team\n\n* Leading your team to deliver on ambitious goals and product outcomes; able to confidently apply continuous feedback frameworks and translate user value into business outcomes\n\n* Seen as a key leader within the experience foundations group and so will confidently and effectively communicate on strategic as well as tactical topics across the business. \n\n* Evangelist, the voice of the customer and your product area; inspiring your team and stakeholders to your product vision.\n\n\n\n\nWhat makes you a great fit:\n\n\n* You have at least 10 years of experience within product management and have deep exposure to the full product lifecycle\n\n* Strategic thinker and a pragmatic executioner with a track record of driving product innovation and results\n\n* You have experiencing managing and coaching others; ideally experience of managing product managers\n\n* You love to coach teams and individuals to success; through hands-on engagement and showcasing what good looks like. You the battle scars which enables you to naturally guide and inspire others\n\n* Easily identify opportunities for improvement and able to drive changes with impact and agility\n\n* You enjoy and have mastered how to navigate ambiguous and greenfield areas; identifying the incremental steps to progress, clarity on the key milestones and able to make timely adaptations to plans\n\n* Have perfected how to adapt your communication style to resonate at all levels. You are an excellent communicator and storyteller in both spoken and written English\n\n* Outcome focused, you are excited by driving tangible impact for both users and the business, and are able to confidently pivot to ensure this\n\n* User Obsessed; able to navigate how to build exceptional end-to-end experiences that resonate with consumers with differing needs \n\n* Able to define the right metrics and evaluate the nuances of both quantitative and qualitative data to understand what to do next\n\n* Understand the importance of good discovery and have perfected the craft; can confidently drive incremental (in)validation within the problem and solution space\n\n* Excel at simplifying and cutting through complexity and ambiguity, passionate about solving problems and finding innovative solutions \n\n* Empathic and an active listener\n\n* Have past experience working within platform or foundational product teams so understand the mechanics of scaling your products across organisations\n\n* Bonus, if you have some experience working in startups or scale-ups, building global products, and/or FinTech\n\n* Bonus, technical experience or education\n\n\n\n\nWhat youโll get in return:\n\nMake work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, youโll get:\n\n\n* Competitive salary\n\n* Self & Family Health Insurance\n\n* Term & Life Insurance\n\n* OPD Benefits\n\n* Mental wellbeing through Plumm\n\n* Learning & Development Budget\n\n* WFH Setup allowance\n\n* 15 days of Privilege leaves\n\n* 12 days of Casual leaves\n\n* 12 days of Sick leaves\n\n* 3 paid days off for volunteering or L&D activities\n\n* Stock Options\n\n\n\n\nTidean Ways of Working \n\nAt Tide, weโre Member First and Data Driven, but above all, weโre One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\n\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe itโs what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyoneโs voice is heard.\n\n#LI-EP1\n#LI-Remote\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Finance, Mobile and Senior jobs that are similar:\n\n
$40,000 — $97,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nHyderabad, Telangana, India
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This job post is closed and the position is probably filled. Please do not apply. Work for Polygon Labs and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 404 6 months ago
\nWhat is Polygon Labs?\n\n\nPolygon Labs develops Ethereum scaling solutions for Polygon protocols. Polygon Labs engages with other ecosystem developers to help make available scalable, affordable, secure and sustainable blockchain infrastructure for Web3. Polygon Labs has initially developed a growing suite of protocols for developers to gain easy access to major scaling solutions, including layer 2s (zero-knowledge rollups and optimistic rollups), sidechains, hybrid chains, app-specific chains, enterprise chains, and data availability protocols. Scaling solutions that Polygon Labs initially developed have seen widespread adoption with tens of thousands of decentralized apps, unique addresses exceeding 225 million, over 1.2 million smart contracts created and 2.56 billion total transactions processed since inception. The existing Polygon network is home for some of the biggest Web3 projects, such as Aave, Uniswap, and OpenSea, and well-known enterprises, including Robinhood, Stripe and Adobe. Polygon Labs is carbon neutral with the goal of leading Web3 in becoming carbon negative.\n\n\nPolygon is seeking an IT Engineer to support the acquisition, scaling, integration,administration, and lifecycle management for internal tools and services used across theorganization.\n\n\n\nResponsibilities\n* Own, integrate and maintain all tools and services used internally across the org, including, but not limited to:\n* HRIS apps, Support Ticketing systems, Productivity Suites, CRM apps, Teleconferencing apps, source code & password mgmt servicesImplement best practice policies and procedures for onboarding, scaling, security, backups and disaster recovery for all services.\n* Coordinate monitoring performance and availability of services with DevOps team.\n* Coordinate with teams across the org to manage capacity planning for all services, including maintaining and managing license pools for services.\n* Support the acquisition of new tools, from requirements gathering through candidate selection and testing, to purchase and deployment with rollout planning and integration with existing tools.\n* Coordinate with HR & team leads to manage standardized employee groupings across tools, and to customize workflows and admin rights per team within tools and services.\n* Design staff onboarding and exit procedures and policies for services in coordination with HR & team leads.\n* Standardize management procedures and contacts for all services.\n* Coordinate with Finance team to standardize payment policies and methods for services across the org.\n* Manage end-user training plans and documentation for service use.\n\n\n\nRequirements\n* You've deployed and managed Email, Calendaring, Office Suite, and file sharing services for orgs > 150 people, preferably using Google Workspace. Experience with supporting global orgs and/or 400+ people is a plus.\n* You have worked with Okta and integrated it with multiple SaaS products utilized on both Mac and Windows laptops. Experience architecting setups and final configurations in a SaaS environment utilizing API and workflows for integration and data management.\n* Experience using and configuring MDM software (Intune and Mosyle) to standardize tools deployment across org teams and devices is a plus.\n* Youโve configured service desk systems for use with various business functions and workflows. Experience with Jira preferred.\n* You've managed virtual meeting software and remote conference sessions with global attendees, and meetings sizes 200+. Experience integrating external services and plug-ins for use across the org, and experience with Zoom are plusses.\n* Bonus if you've used a source code control system to store service configs and track config updates for services.\n* You've supported HR and finance applications. Having an opinion about what makes for a good HRIS implementation is a plus.\n* Experience with supporting applications and services on Linux & OSX. Experience supporting mobile is a plus.\n* High aptitude for understanding and learning new software packages, and the ability to understand end business processes is essential.ITIL/ITSM and PMP experience is a plus.\n\n\n\nHow youโll work\n* We're a global, distributed team because we take talented, motivated people where and when we find them.\n* That means you'd be one of over 200 remote employees working in 80 countries. You'll manage your availability along with the availability of resources to support the varied operational, functional, and regulatory needs of people employed in so many locations, and using so many service providers to connect to company systems.\n* You'll partner with DevOps team members in locations where employees are clustered to meet availability objectives, and to accommodate location and team specific service requirements.\n\n\n\n\n\nPolygon Labs Perks\n\n\nThe goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes, the following benefits:\n\n\nRemote first global workforce\nIndustry leading Medical, Dental and Vision health insurance fully covered for each employee*\nCompany matching 401k with 6% match*\n$1,500 Home Office Set Up Allowance (life-time max)\n$2,000 Annual Employee Development Program\n$200 Annual Book Allowance Program \nInternet or phone reimbursement\nGenerous & flexible PTO and country-specific holidays\n1 company wide wellness Friday day off per quarter\nCompany issued laptop\nEmployee Assistance Programs\n\n\n*In certain countries medical, dental and vision is fully covered for any dependents. This is country and plan specific.\n*401k is for United States Employees only\n\n\nPolygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.\nIf you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.\n\n\nLearn More about Polygon Labs\n\n\nWebsite | Twitter | Developer Twitter | Telegram | Reddit | Discord | Instagram | Facebook | LinkedIn\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Web3, Ethereum, DevOps, Finance, API, Mobile, Engineer and Linux jobs that are similar:\n\n
$60,000 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAPAC
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.