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Browse Remote in July 2020 at companies like Beta Analytic and Komoot while working as a Customer Support Manager (German & English)(m/f) or Account Manager for Europe - Freelancer based in Europe Beta Analytic with German. Last post

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Browse Remote in July 2020 at companies like Beta Analytic and Komoot while working as a Customer Support Manager (German & English)(m/f) or Account Manager for Europe - Freelancer based in Europe Beta Analytic with German. Last post

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Beta Analytic


Account Manager for Europe - Freelancer Based in Europe Beta Analytic with German


πŸ‡ͺπŸ‡Ί EU-only

Account Manager for Europe - Freelancer Based in Europe Beta Analytic with German


Beta Analytic

πŸ‡ͺπŸ‡Ί EU-only

bus dev

german

english

archaeology

bus dev

german

english

archaeology


πŸ‘ 3,040 viewed | ✍️ 4 applied (0%)
**Company Description**\nBeta Analytic is a dedicated radiocarbon dating laboratory for archaeologists, geologists and hydrologists. It also tests the renewable carbon content of various liquid, gaseous and solid materials for greenhouse gas and biobased/biofuel monitoring programs. Its sole mission is to provide academic and industrial researchers with highly accurate radiocarbon dating results within the quoted delivery time.\n\nWe are looking for self-motivated individuals to help assist in our customer service and business development efforts with current and potential German clients, which include universities, scientific researchers and archaeological institutions. Communications are over the phone and via email as well as periodic attendance at conferences. The candidates must be available during business hours and based in Europe.\n\nExcellent command / highly proficient in spoken and written English & German is required.\n\n\n**Role and Responsibilities**\n\n*Business Development / Prospecting*\nContribute to the growth of your local region in terms of samples and new clients\nContribute to strategy & adapt global sales strategy to your local region\nObtain and follow up on referrals from cold calls and conversations with clients\nProspecting activities\nRepresent Beta at conferences\nMonitor news, tenders and national projects and follow up accordingly\n\n*Account Management*\nBuild relationships with key contacts to develop business at major accounts in your region\nUse data analysis to track sample submittal trends - follow up with clients to resolve any issues and fill up the pipeline\nGather market intel (industry trends, competitors, regulations) and report to management/follow up with prospects accordingly\nCustomer Support and Consultation\nTake care of incoming inquiries/emails\nFollow up on results\nEscalate recommendations for improvement in processes and user interface based on customer experience\nEffective management of productivity, goals, workload and schedule\nStay up-to-date with research fields, Beta resources and technical developments in the lab and industry\n\n*Account Manager - Skill Set*\nDiscipline, autonomy, motivation, and drive\nAccountability: true to word, takes action and accepts responsibility\nEffective at Initiating / Maintaining relationships and building mutual trust\nCan engage a prospect and lead decision-making process\nIntellectual curiosity and grasp of technical topics\nGood communicator with a highly professional manner - telephone and email\nConsultative style / customer service orientation\nDemonstrates logical thinking and problem-solving skills\nCan follow processes and accepts direction\nAdaptability: Open to challenge, growth, change\nPositive outlook and can do attitude\n\nFollowing an initial trial period, this could grow into a long-term position. This is a telecommuting position on a freelance basis.\n\nFor more information on our company please go to www.radiocarbon.com and www.betalabservices.com\n\nPlease send your resume and cover letter in English.\n\nJob Type: Full-time\n\nyagJzhkdapAsCMnUw7CpJAMi\n\n#Location\n- πŸ‡ͺπŸ‡Ί EU-only

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komoot


Customer Support Manager (german & English)(m/f)

verified
UTC -1 to UTC +3

Customer Support Manager (german & English)(m/f)


komoot

UTC -1 to UTC +3

customer support

customer service

english teacher

exec

customer support

customer service

english teacher

exec


πŸ‘ 1,336 viewed | ✍️ 48 applied (4%)
\nMillions of people experience real-life adventures with our apps. We help users all over the world discover the best hiking and biking routes, working to empower everybody to explore more of the great outdoors. And we’re good at what we do: Google and Apple have listed us as one of their Apps of the Year numerous times and users have given us more than 40.000 5 star ratings. Quality and the happiness of our users have always been central to us. To help our users with questions, technical problems and to get the most out of the product, we are looking for an outstanding Customer Support Manager to join our team.\n\n**Your key responsibilities:**\n\n- Answer questions from users on all channels (Tickets, Forum, Twitter, Facebook, App Stores)\n- Understand what users want, organize their ideas and summarize the latest information for product development\n- Work with developers and QA to find and solve critical bugs in the wild\n\n**Why you’ll love it**\n\n- You will work with outdoor fans and help them to have great experiences\n- You will be the voice and the ear for our users and have a big impact on our community\n- You will play a key role in our international team of designers, copywriters, app, backend and product experts\n- We let you work from wherever you want, be it a beach, the mountains, our headquarters in Potsdam or anywhere else that lies in any time zone between UTC-1 and UTC+3\n- Every day, your work will inspire people to discover more of the great outdoors\n- You’ll join us for team gatherings in locations like Mallorca or the Bavarian Alps several times a year\n\n**You’ll be successful in this position if you**\n\n- Have outstanding communication skills in German & English (C1-2) as well as a positive and eager attitude.\n- Are highly self-driven, responsible and keen to improve\n- Have 1+ years experience working in online or tech support and you love it\n- Are a tech savvy person that loves to learn quickly\n- Are able to break down complex problems to simple explanations\n- Are curious about the needs of users\n- Have a passion for Outdoor Sports, Apps and Technology\n- Are well-organized and able to handle several tasks at the same time\n\n**Sound like you?**\nThen send us the following\n\n- Your CV\n- Why you’re interested in working at komoot\n- Tell us a little about yourself and show us your interests via OSM, Twitter, Tumblr, Flickr or your website\n- Bonus points for: Doing something creative with komoot (We love people who go the extra mile)\nyagJzhkdapAsCMnUw7CpJAMi\n\n#Location\n- UTC -1 to UTC +3

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# How do you apply? This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
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πŸ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

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