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3 Remote Executive Management Jobs at companies like Meetedgar, Crossover and Citrusbyte last posted 14 days ago

3 Remote Executive Management Jobs at companies like Meetedgar, Crossover and Citrusbyte last posted 14 days ago

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This month


MeetEdgar

North America verified

Director of Marketing


MeetEdgar


saas

leadership

management

startup

saas

leadership

management

startup

North America14d

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Full time, remote (North America only){linebreak}We’re a self-funded SaaS company with 12 employees, half a dozen dogs, 5000 customers, and a new social media update sent out every 15 seconds.{linebreak}{linebreak}We’re looking for a director of marketing who can take creative ideas and turn them into solid, so-real-you-can-touch-them results (aka dolla dolla billz). {linebreak}{linebreak}You’re also a strong leader who wants to get to know the capabilities and talents of each person on the team and create one amazingly effective strategy to grow MeetEdgar’s audience and user base. {linebreak}{linebreak}If you want to help us help entrepreneurs and their businesses succeed beyond their wildest dreams by banishing social media busywork forever, keep reading! {linebreak}{linebreak}# Responsibilities{linebreak} Your core, fundamental responsibilities can be summed up as: {linebreak}1) GROWTH. We need your high-level, big-picture strategy to turn $3M ARR into $6M, and then $10M and beyond! Our hard-working team will have your back with tons of fun, new, creative ideas to explore - plus the data you need to look for opportunities, test, and validate results. Your job will be to weave those ideas into a cohesive strategy that supports our big MeetEdgar vision for the future and to set in motion the actions we're taking today keep us on the right path.{linebreak}{linebreak}2) COACHING. You make sure your team is happy, thriving, and clear on what it means to be knocking it out of the park for MeetEdgar. You’ll share constructive, actionable feedback with them regularly, and help them each stay accountable to the business outcomes they own. You’re their secret weapon when it comes to accelerating their career growth and achieving their full potential here at MeetEdgar - and you take this responsibility as seriously as delivering any other business result. {linebreak}{linebreak}3) ALIGNMENT. You will work alongside other business leaders at the company to ensure that every department’s priorities, goals, and objectives build on each others’ successes and drive us all toward our big ol' grand vision. There’ll be times when the smartest thing we can do as a company is rally together to solve a problem, and your job will be to figure out how the marketing team can best contribute. You’ll be in constant communication with all other departments so they know what’s going on within marketing and vice-versa. {linebreak}{linebreak}Internally, we call this position our “Marketing Advocate,” because you advocate in many different ways. You advocate for every individual on your team, making sure they have the resources and support to do their greatest work. You advocate for marketing’s role within our company, making sure that your team and projects are well resourced. You advocate for the business, ensuring that everybody’s plans are working well within the larger company goals. {linebreak}{linebreak}*SPOILER ALERT* Take a sneak peek at this position's current "Work Agreement" here: http://ed.gr/MarketingAdvocateWA{linebreak}(We write these up with every employee at MeetEdgar and update them at least once a year to make sure we're all on the same page about how we're being evaluated and what types of expectations surround our roles.) {linebreak}{linebreak}#Location{linebreak}- North America

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# How do you apply? Apply here: https://docs.google.com/forms/d/e/1FAIpQLSftX4HRjaFKxW2lbV2gteRLtrpAzXnp4gjkViyKvRMUVd86jg/viewform
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Last 30 days


Crossover

Customer Support Manager ($100k/year) Work


Crossover


customer support manager

team leader

technical support

management

customer support manager

team leader

technical support

management

1mo

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**Customer Support Managers at Crossover are excited about their mission to deliver world-class service and develop people at the same time. Our Managers are experts in analyzing data to improve performance. These elite coaches are the driving force behind Crossover’s success.**{linebreak}{linebreak}Customer Support Managers are required to lead a remote team of level 1 and level 2 agents from all around the globe. To do so, you will utilize the data from our Worksmart Productivity Measurement tool to develop individual performance plans and achieve aggressive team goals. You will be responsible for coaching your team, and you will be expected to drive quality and ensure agents are delivering stellar service to every customer. You will also be an active part of Crossover’s growth by participating in hiring tournaments aim to find top talent for your teams.{linebreak}{linebreak}# Responsibilities{linebreak} **Key Responsibilities include but are not limited to:**{linebreak}{linebreak}* Manage and coach a team of 15-20 remote Level 1 & Level 2 Software Support Engineers{linebreak}* Conduct 1:1s to provide weekly updates to assess each team member’s performance{linebreak}* Manage the whole end to end process for incidents, requests, and escalations{linebreak}* Show week over week improvement {linebreak}* You will receive daily feedback from your VP on the team’s performance, and you will need to fix what is not working immediately {linebreak}* Utilize the data from the Worksmart productivity measurement tool to develop individual performance plans and achieve aggressive weekly goals{linebreak}* Collaborate with our Knowledge Base Team in the creation, management, and distribution of critical information{linebreak}* Participate in Crossover’s Global Hiring events{linebreak}* Be an active part of Crossover’s growth and innovative strategies on new product imports and proof of concepts{linebreak}* Be able to manage and thrive in a global, fast-paced virtual environment {linebreak}{linebreak}# Requirements{linebreak}**To be a great candidate for the Customer Support Manager position, you must have the following skills/experience:**{linebreak}{linebreak}* Bachelor’s degree or equivalent{linebreak}* Have perfect spoken and written English{linebreak}* 7+ years of software support experience managing +15 L1/L2 software support agents{linebreak}* Experience with deep diving for >500 tickets per week{linebreak}* Experience writing technical knowledge base articles and playbooks{linebreak}* Strong leadership and presentation skills{linebreak}* Excellent soft skills, including critical thinking, decision making, and conflict resolution{linebreak}* Committed to self-development and the professional growth of others{linebreak}* A passion for creating work in a process-driven way and working with team members to continuously improve the process{linebreak}* Excellent at reducing overly complicated and unstructured answers into a set of structured and straightforward decisions

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When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

This year


Citrusbyte

US-only verified

Experienced Engineering Manager


Citrusbyte


engineering

management

engineer

exec

engineering

management

engineer

exec

US-only6mo

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Have you spent the past five years managing software engineers? {linebreak}{linebreak}Do you have a proven track record of building teams that deliver complex software on-time and in-budget?{linebreak}{linebreak}Are you ready to take your career to the next level and work with the best engineers on the planet? {linebreak}{linebreak}If so, we want to meet you!{linebreak}{linebreak}## Company Overview{linebreak}{linebreak}[Citrusbyte](https://citrusbyte.com) is a team of craftspeople and experts who build amazing products and believe in cultivating a high degree of leadership in all of our people. We build medium and large-scale applications that solve our customers' business-critical problems.{linebreak}{linebreak}### Job Summary{linebreak}{linebreak}We’re looking for an experienced Engineering Manager to join the team at Citrusbyte.{linebreak}{linebreak}In this role, you will manage a team of 10 to 15 engineers operating in small squads of 4-5 engineers and work directly with Product, Research and Design teams as well as customer stakeholders and technical leads to build complex custom software applications.{linebreak}{linebreak}## Benefits and Perks{linebreak}{linebreak}**100% REMOTE**{linebreak}{linebreak}**TEAM RETREAT**- Once a year the entire Citrusbyte team gets together at an inspiring location to meet, work and play.{linebreak}{linebreak}**HEALTHY BODY, HEALTHY MIND - HAPPY TEAM**- We offer paid vacation and support healthy lifestyles through our physical fitness benefits program.{linebreak}{linebreak}**HEALTHCARE & FINANCE**- We have comprehensive medical, dental, vision, and life insurance plans, plus we have a 401k plan.{linebreak}{linebreak} {linebreak}{linebreak}_Citrusbyte expects employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities, and all decisions regarding recruitment, hiring, promotion, compensation, employee development decisions such as training, and all other terms and conditions of employment, will be made without regard to race, nationality, national origin, citizenship status, employment status, ethnicity, ethnic origin, color, creed, religion, belief, age, marital status, pregnancy, gender, gender identity, sexual preference, lifestyle, social class, military status, disability, physical features, or any other protected status. We oppose all forms of unlawful or unfair discrimination. Citrusbyte is an equal opportunity employer._{linebreak}{linebreak} {linebreak}{linebreak}_No statements by Citrusbyte are intended to create an offer of employment unless made in a writing signed by an officer of the company and no offer shall become effective unless countersigned by the prospective employee._{linebreak}{linebreak}# Responsibilities{linebreak} As an engineering manager supporting the development of a product, you are responsible for:{linebreak}{linebreak}### Strategy and Consulting{linebreak}{linebreak}Run and / or participate in project kick-offs.{linebreak}Work with your team to choose the tools, architecture, and platforms used to deliver client projects.{linebreak}Define quality standards for client projects.{linebreak} {linebreak}### Hiring and Training{linebreak}{linebreak}Attract, nurture, coach, and retain talent.{linebreak}Ensure every assigned engineer has a career progression plan with regular check-in points and real-time feedback.{linebreak}Ensure engineers are provided with continuous and valuable learning opportunities.{linebreak}Contribute to determining engineering salary ranges and adjustments.{linebreak}Contribute to defining and building the vision for our engineering organization.{linebreak}Contribute to defining quality standards for our work.{linebreak}Contribute to creating training and learning material and opportunities for engineers.{linebreak}{linebreak}### Managing and Directing{linebreak}{linebreak}Talk to engineers to tease out concerns early, then fix them when possible.{linebreak}Resolve conflicts or performance problems with engineers.{linebreak}Embody the engineering culture and contribute to its advancement, inspiring everyone to live up to it.{linebreak}Maintainer and contributor to our company engineering internal and public artifacts such as our quality standards and guidelines.{linebreak}Represent the engineering organization with other departments and ensure we provide engineering support wherever necessary in the company.{linebreak}Support team happiness.{linebreak}{linebreak}### Engineering and Delivery{linebreak}{linebreak}Responsible for the quality and quantity of the engineering output.{linebreak}Responsible for the continuous, iterative improvement of our engineering team.{linebreak}Responsible for the overall planning, execution, and success of complex technical projects.{linebreak}Work closely with product management team to ensure we're building the best products.{linebreak}When necessary, act as Programmer, QA, Architect, PM, etc for short periods of time. {linebreak}{linebreak}#Location{linebreak}- US-only

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When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.