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Remote Executive Customer Success Business Development Job in May 2020 at Monday.vc posted 4 months ago

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Monday.vc


Customer Success Manager


🌏Worldwide

Customer Success Manager


Monday.vc

🌏Worldwide

customer success

bus dev

upselling

bus dev

customer success

bus dev

upselling

bus dev

🌏Worldwide4mo
Monday.vc is looking for a Customer Success Manager to join our early-stage, fast-growing team. The role will report to the CEO and you will have autonomy/ownership in building a globally remote team from scratch. \n\nPerks:\n\n* Ability to the next big step in your career and make a serious impact on an early-stage team\n* Work remotely for a company with an intentional, healthy remote culture\n* Find yourself constantly thinking about more efficient ways to architect technology to scale services up that have a direct impact on a business\n* Competitive compensation package\n\n# Responsibilities\n * Responsible for owning the day to day relationship with our customers and helping our customers achieve their desired outcomes with our products.\n* Lead strategic conversations for Executive Business reviews and support the commercial activity around renewal and expansion\n* Develop and deliver a success plan, advising customers on reaching business goals \n* Drive adoption and ongoing usage of our products and services\n* Maintain regular communication with customers, ensure perfect campaign executions, and provide regular performance reporting and platform support\n* Support junior members of the team and drive product demos as and when needed \n\n# Requirements\n* Have 3-5 years’ experience in customer success or highly client-facing roles\n* Excellent communication skills (verbal and written)\n* Experience creating and delivering presentations to customers and internal stakeholders\n* Have experience analyzing data, doing value analysis, forming and delivering recommendations\n* Team player with a high level of integrity and desire to assist your team and customers yagJzhkdapAsCMnUw7CpJAMi\n\n#Location\n- 🌏Worldwide

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