\nWe seek a Senior Front-End Engineer with expertise in React and React Native to lead our mobile development and refine our front-end practices. This role demands a mix of technical skill, creativity, and a strong commitment to testing, ensuring our applications are intuitive, performant, and reliable. The ideal candidate will excel in solving technical challenges, implementing comprehensive testing strategies, and driving forward innovations that elevate user experience. You'll have the freedom to shape our front-end direction, maintaining high-quality standards and pushing the boundaries of design and usability.\n\nTHE DAY-TO-DAY\n\n\n* Design, develop, and maintain robust and scalable front-end applications for both web and mobile platforms.\n\n* Drive the implementation of user interfaces in collaboration with UX/UI designers, optimizing for an exceptional user experience.\n\n* Provide technical leadership in front-end development, guiding and mentoring junior team members.\n\n* Stay updated on industry trends and technologies to ensure our applications remain at the forefront of innovation.\n\n* Ensure high code quality through best practices, code reviews, and continuous integration.\n\n* Implement and maintain a robust testing framework, encompassing unit tests, integration tests, and end-to-end tests to ensure the reliability and functionality of front-end applications.\n\n* Optimize application performance for a seamless and responsive user experience.\n\n* Work closely with UX/UI designers to implement visually appealing and intuitive user interfaces.\n\n* Communicate effectively with back-end developers, the product team, and other stakeholders to integrate front-end and back-end functionalities seamlessly.\n\n* Identify and address technical challenges, proposing innovative solutions to optimize application performance and usability.\n\n\n\n\nWHAT MAKES YOU QUALIFIED\n\n\n* 4-6 years of experience working in front-end development (preferably with startup experience) with a strong portfolio of projects demonstrating expertise in React and React Native.\n\n* Bachelor's or Masterโs degree in Computer Science, Engineering, or related field.\n\n* Use of the following technologies on a daily basis:\n\n\n\n* Python / Flask\n\n* JavaScript / TypeScript\n\n* PostgreSQL\n\n* Vue.js, React, React Native\n\n* Google Cloud Platform (GCP)\n\n* Google Cloud Functions, Google Cloud Run\n\n* Netlify\n\n\n\n* Nice-to-haves\n\n\n\n* Vue.js\n\n* TypeScript\n\n* Google Cloud\n\n* Python/Flask experience\n\n\n\n* Experience with state management libraries and RESTful API integration.\n\n* Familiarity with testing tools and frameworks (such as Jest, Mocha, Cypress) for both web and mobile platforms, demonstrating a commitment to high-quality, bug-free user experiences.\n\n* Strong understanding of responsive design principles.\n\n* Demonstrated ability to lead initiatives and communicate effectively with both technical and non-technical stakeholders.\n\n* Excellent problem-solving skills and the ability to make sound decisions under tight deadlines.\n\n* Ability to adapt to a fast-paced, dynamic startup environment and contribute to a positive and collaborative culture.\n\n* Proactive and solution-forward, bias for action.\n\n* Ability to drive forward work independently while communicating and working across functions.\n\n* Passion for engineering and doing quality work.\n\n* Experience working on high-scale, production-grade projects.\n\n* Experience working on a scrum team and understanding agile methodologies of software development. \n\n\n\n\nYou will report to AKKO's Senior Cloud Ops Engineer. The position disclosed is a contract position looking to be filled immediately. The contractor will be expected to commit to 40 hours of work per week (8 hours/day) and be available to overlap with 9:00am-5:00pm EST. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, React, Testing, Cloud, API, Mobile, Senior and Engineer jobs that are similar:\n\n
$57,500 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSรฃo Paulo, Sรฃo Paulo, Brazil
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Collectiv Food is hiring a Remote Back End Engineer
Back End Engineer (Junior)\n\nยฃ30k | Permanent | Reporting to Engineering Manager\n\nCollectiv Food is looking for a talented Junior Back End engineer to join an exciting, fast-paced team. \n\nLocated in White City, West London, you will join a growing, collaborative team that encourages innovation and contribution from everyone.\n\nAs part of a multi-disciplinary team you will be using the latest technology to produce scalable services, helping to solve complex problems that will have a real impact on the success of businesses across the foodservice industry.\nWhat youโll be doing\n\nYou will be working within an Agile software development team with some of the following technologies; .Net 6.0 (C#), Typescript, AWS Suite; ECS, DynamoDB, Lambda, Elasticsearch, SQS and SNS, creating services that power our revolutionary web and mobile applications.\n\n\n* Crafting reusable code to implement new features and support live products\n\n* Ensure unit and automated test coverage is achieved\n\n* Optimisation of applications for speed and scalability\n\n* Agile/Scrum development, including: \n\n\n\n* Design reviews and code reviews\n\n* Active involvement in refinement and planning sessions\n\n* Working well in a team context adapting to and influencing team practices\n\n\n\n* Contributing to wider business goals, ensuring the availability, security, and scalability of its platforms\n\n\n\nSkills and Requirements\n\n\n* Experience with either C#, Javascript or Typescript, or a similar language.\n\n* Familiar with principles such as SOLID, TDD, YAGNI and KISS โ even better if you practice most of them\n\n* Aware of best practices for application lifecycle management (CI/CD, Unit test, monitoring)\n\n\n\nAdded bonuses (or the cherries on top!)\n\n\n* Experience building online services and APIs\n\n* Experience with .Net (C#) or NodeJS (Typescript or Javascript)\n\n* Experience working with cloud technologies such as AWS or Azure.\n\n* Experience with infrastructure as code (Terraform, Pulumi).\n\n* Familiar with SQL and NoSQL database development\n\n* Secure authorisation e.g. OAuth, use of JWT etc.\n\n\n\n\n* The qualifications and experiences above are a guide and we would still love to hear from you if you believe you have the necessary skills to excel with us.\nWhat you'll get \n\n\n* Competitive salary with industry-matching pay reviews\n\n* EMI Stock Options for every employee\n\n* NEST Pension (option to choose greener funds)\n\n* ยฃ1000 per year for you to spend on what matters to you from learning and development to healthcare to mental wellbeing to gym membership - you choose!\n\n* 25 days plus a day for your birthday, wedding day, and moving day, as well as up to 1 day per quarter for you to volunteer\n\n* Sabbatical offered after 3 years service\n\n* High-spec laptop and equipment\n\n* Flexible working\n\n* Hybrid remote and office based working. We trust you to get the work done - start late, finish late - we donโt mind! You are required to be on site Tuesday and Thursday (White City location)\n\n* Great exposure and ability to impact a fast-growing, mission-driven food start-up\n\n\n\n\nIf you need sponsorship to have the right to work full-time in the UK, please let us know. \nWhat you can expect from our recruitment process\n\n\n* Stage 1 - 30-minute phone interview with our Engineering Manager\n\n* Stage 2 - 1.5 hour technical interview \n\n* Final stage - 45 minute interview with VP of Engineering, followed by a 15 minute meet the team, finalised by a 30 minute call with HR.\n\n\n\n\n \n\nWhy Collectiv Food?\n\nCollectiv Food is a next generation food and drink supply business, leading the transition to sustainable, transparent and fair supply chain for Europeโs professional kitchens. Its innovative delivery model enables it to offer market-beating prices and a reliable service, all underpinned by a commitment to sustainability. Founded in 2018, we are based in West London and supported by industry experts and leading venture investors, such as VNV Global, Octopus, Norrsken VC, VVNP and Partech.\n\n \n\nCollectiv Food โ Our Commitment to fostering a sense of Belonging\n\nPeople and Food United in their Individuality\n\nCollectiv Food is an equal opportunity employer. We are a diverse bunch of people who are committed to cultivating a welcoming culture of inclusion and equality. We see the potential in everyone and value the importance that different backgrounds, experiences and ways of thinking can have in igniting innovation and propelling our business forward. \n\nIf you share our values, love of food and vision to lead the transition to a sustainable, fair, and transparent food supply chain then weโd love to hear from you and encourage your application. Protecting your privacy and the security of your data is a top priority for us at Collectiv Food. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Cloud, NoSQL, Mobile and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Vonage Mission\nVonage is the emerging leader in the $100B+ cloud communications platform (CPaaS) market. Customers like Airbnb, Viber, Whatsapp, Snapchat, and many others depend on our APIs and SDKs to connect with their customers all over the world. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.\nWhy this role matters\n\nAs a Senior Pricing Analyst (SG) , you will provide direct support & guidance to the Sales Teams in all commercial aspects of deals with existing and prospective customers, including pricing quotations. The candidate will also be responsible for bringing together Sales, Marketing, Operational managers, Product managers, Finance and Legal team members to develop and execute Vonageโs pricing strategy, and facilitate the on-boarding process of customers.\n\nYour contribution will be essential to win deals, increase Vonage market share and grow the revenue stream.\n\nIF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW...\nWhat you'll do\n\n\n\n* Works with Sales Teams in building price quotes for customers, including our largest and most strategic accounts\n\n* Actively collaborate with Operations entities, Finance, Legal, Product teams to optimize the on-boarding process of customers\n\n* Provide analysis around trends in customer requests and pricing. Take action on trends revealed, driving changes in pricing and costs\n\n* Streamline and improve business practices, including tools, templates and processes, to increase the efficiency of the Deal Desk team\n\n* Train and advise Sales and any other stakeholders on pricing, quoting, on-boarding process and best practices\n\n* Mentor more junior team members in developing competitive commercial offers\n\n* Define and manage projects to deliver further operational efficiencies\n\n\n\n\n\n What is required for this role \n\n\n* \n\nBachelorโs degree required; Business, Economics, Math or Engineering undergrad majors preferred\n\n\n* \n\n5+ years of experience in a rapidly changing, deadline-based position involving daily interaction with multiple levels of management and peers\n\n\n* \n\nStrong analytical skills\n\n\n* \n\nExcellent communication skills\n\n\n* \n\nProblem solving\n\n\n* \n\nExcellent Excel skills and data manipulation\n\n\n\n\n\nWhat you'll bring\n\n\n\n\n* You are a self-starter, initiator\n\n* Customer focused - Always thinks first about the needs of his/her internal customers.\n\n* You are delivery-focused\n\n* You are curious and informed - Stays on top of the latest in product, pricing, and industry news\n\n* You are structured in your approach\n\n* You are not afraid to challenge authority to get things done\n\n* You put the company objectives ahead of your own\n\n* Comfortable in a fast pace, global & multicultural environment\n\n\n\n\nWhat's in it for you\n\nIn addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.\n\nNote: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.\n\n#LI-SL1\n#LI-REMOTE \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Finance, Cloud, Math, Senior, Excel, Sales and Non Tech jobs that are similar:\n\n
$30,000 — $60,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSingapore
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Vonage is hiring a Remote Senior Professional Services Project Manager
\nVonage Professional Services Mission\n\nAt Vonage Professional Services, our goal is to drive our customers' success by delivering our extensive portfolio of solutions effectively. We understand that our customers have high expectations โ they rely on us for products and services that are timely, within budget, and meet all their technical, operational, and functional needs. Our commitment at Vonage Professional Services is to ensure these expectations are consistently met.\n\n \n\nIn essence, we see our customers' success as a reflection of our own. By working closely with them and understanding their challenges, we strive to create mutual success stories.\n\n \n\nWhy this role matters\n\nWeโre looking for a talented Senior Professional Services Project Manager who will define the value proposition, work plans, resource needs, timelines and budgets for customer service delivery projects. We manage people and capital requirements to achieve project objectives on time, within scope and on budget. The main focus area will be with project planning, direction, prioritization, facilitation, change management and delivery.\n\n \n\nWeโre looking for a talented Senior Professional Services Project Manager to join our team. In this role, you'll be steering our key customer service delivery projects. You'll have the exciting task of shaping the value proposition, crafting detailed work plans, identifying necessary resources, and setting realistic timelines and budgets.\n\n \n\nOur team thrives on managing both people and capital efficiently to meet project objectives. Your expertise will be pivotal in ensuring that these projects are not just completed on time and within scope, but also align with our budgetary guidelines. The heart of your role will be focused on project planning, providing direction, setting priorities, facilitating smooth processes, implementing change management, and overseeing the delivery of projects.\n\n \n\nWe value a balance of professionalism and a friendly, collaborative approach. If you're passionate about driving projects to success and excel in a dynamic environment, we would love to hear from you!\n\n \n\nIF THIS SOUNDS LIKE YOU, CONTINUE READING BELOWโฆโฆ.\n\n \n\nWhat you will do\n\n\n* Lead project management for multiple complex projects across a diverse client base, specifically in the CCaaS/CPaaS environment.\n\n* Engage with client stakeholders to deeply understand their business, operational processes, and how Vonage's solutions can address their specific needs.\n\n* Collaborate with cross-functional teams within Vonage to formulate detailed project plans and scopes, aligning closely with client expectations and requirements.\n\n* Oversee all aspects of project management, including:\n\n\n\n* In-depth requirements gathering and precise scope definition.\n\n* Comprehensive project planning, including resource estimation, staffing, and budgeting.\n\n* Risk assessment and change management strategies.\n\n* Multi-Project execution, monitoring, and control.\n\n* Project close-out and handover procedures.\n\n* Consistent and transparent reporting.\n\n\n\n* Facilitate effective communication across all project phases, ensuring clear, consistent, and timely updates from kickoff through to completion.\n\n* Ensure client needs and expectations are prioritized and met throughout the project lifecycle.\n\n* Prepare, update, and present detailed project-related communication materials and presentations to stakeholders at all levels.\n\n* Monitor and analyze project performance metrics, reporting on progress, challenges, and outcomes.\n\n* Uphold high standards of project management, ensuring adherence to Vonage's methodologies, best practices, and policies.\n\n* Conduct post-project evaluations to assess performance, identify lessons learned, and integrate feedback into future projects.\n\n* Proactively identify opportunities for process improvements and efficiency gains.\n\n* Mentor and guide junior project management staff, fostering a culture of continuous learning and development.\n\n* Stay abreast of industry trends and advancements in SaaS and project management to continuously improve service delivery.\n\n* Develop and maintain strong relationships with key clients, acting as a trusted advisor and ensuring long-term partnership and satisfaction.\n\n\n\n\n \n\nWhat you will bring\n\n\n* Extensive experience in managing cross-departmental projects, particularly in the CCaaS/CPaaS industry.\n\n* Exceptional organizational skills and the ability to prioritize tasks in a high-paced environment.\n\n* Demonstrated expertise in facilitation, capable of leading diverse teams and stakeholders.\n\n* Strong interpersonal and communication skills, with a knack for technical writing and the ability to convey complex ideas clearly.\n\n* Proven ability to influence and steer project assessment, planning, design, development, and implementation phases.\n\n* Expertise in working collaboratively with external client managers and stakeholders, as well as internal business, technical, and operational teams.\n\n* Experience in forming and leading new teams, and selecting and applying the most suitable project management methodologies for varied projects.\n\n* Advanced analytical skills, with the ability to decipher and solve complex technical and system challenges.\n\n* Ability to work effectively with both technical experts and non-technical team members.\n\n* Deep understanding of CCaaS/CPaaS technologies and how they can be leveraged to meet client needs.\n\n* Experience in managing client expectations and building strong, enduring relationships with key stakeholders.\n\n* Knowledge of the latest trends and developments in cloud communications and platform services.\n\n* A track record of delivering projects within scope, time, and budget, while ensuring high customer satisfaction.\n\n* Capacity for strategic thinking and problem-solving, with an eye for innovation and process improvement.\n\n* Willingness to mentor junior team members, fostering a culture of learning and growth within the team.\n\n\n\n\n \n\nWhat is required for application\n\n\n* Bachelorโs Degree in Engineering, Computer Science, technology, business or related technical field or equivalent experience.\n\n* Prior experience (5+ years) in a project management position.\n\n\n\n\n \n\nWhat is in it for you\n\nIn addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.\n\n \n\nNote: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position.\n\n#LI-MB1\n\n#LI-REMOTE \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud, Senior and Excel jobs that are similar:\n\n
$47,500 — $77,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Vonage is hiring a Remote Customer Operations Analyst
Please note: UK Hours\nVonage Mission\nVonage is the emerging leader in the $100B+ cloud communications platform (CPaaS) market. Our Customers depend on our APIs and SDKs to connect with their customers all over the world, and rely on our contact centre and back office solutions to improve their interactions with end customers by ensuring quick and efficient engagement. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.\n\n\n\n\n\nWHY THIS ROLE MATTERS\n\nWe are currently looking for a Customer Operations Manager, who will provide direct support and guidance to the Sales team, while working cross functionally with our Deal Desk, Pricing Implementation, Finance, and other operational teams. The Customer Operations Manager will develop subject matter expertise on pricing models and processes to resolve customer disputes, work on root cause analysis for systemic issues causing disputes and help facilitate the remediation of those gaps. The role is an individual contributor role within a small operational team. The role requires attention to detail, process orientation, problem solving, and the ability to break down complex problems into easily understandable steps and instructions. Your contributions will be key to delivering best in class customer experiences. \n\n \n\nWHAT YOU WILL DO\n\n\n* Investigate customer invoice disputes through data analysis. Negotiate goodwill credit with the sales team and customer.\n\n* Actively collaborate with cross functional teams (Operations, Sales, Support, Finance, Legal, Product, Carrier Services) to resolve any invoice dispute or other customersโ commercial or financial issues.\n\n* Lead root cause analyses, working with stakeholders to identify systemic process or knowledge gaps leading to errors in billing. \n\n* Facilitate and project manage any remediation plans originating from the root cause analysis\n\n* Support internal or external customer requests in collaboration with our operational teams, to improve customer experience\n\n* Deliver best in class internal and external customer support\n\n\n\n\n \n\nWHO WE ARE \n\n\n* An organization for the 2020s. We are flexible, supportive, professional, creative, and demanding\n\n* A global team of smart, imaginative and self-motivated people working in a fast paced environment. \n\n* Problem solvers and technology disruptors. We lead change, seek out new ideas and different views. We want big and bold ideas to anticipate future needs. \n\n\n\n\n \n\nYOU ARE \n\n\n* Fluent in English.Degree education. Bachelorโs degree required, preferably in Business. Numerate and literate, with advanced excel skills. You are a formula wizard, comfortable with using formulas to help you analyze data sets and find inconsistencies and solutions. \n\n* A junior project manager, with exceptional ability to balance competing priorities, manage stakeholder relations, communicate milestones, and keep projects on track. \n\n* Process oriented and adaptable. You can juggle multiple steps in complex process maps, whilst delivering on tight deadlines. \n\n* Customer focused, always thinking about how to improve tools and customers for your internal and external customers.\n\n* Collaborative and friendly. You excel at communicating with diverse stakeholders. \n\n* A problem solver. You proactively identify gaps and challenges, pitching solutions. You are curious and enjoy diving into complex issues and investigating until the root cause is identified and a plan to fix defined. \n\n* Comfortable in a fast pace, global & multicultural environment.\n\n\n\n\nNice to have\n\n\n* Top notch Salesforce skills \n\n* Experience in a tech company\n\n* Familiarity with G-Suite\n\n\n\n\n\n\n\n\n\n\n\n\n \n\nWhat's in it for you\n\nIn addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.\n\nPERKS\n\nโ Discretionary unlimited paid holidays\n\nโ Matched pension\n\nโ Life assurance\n\nโ Income Protection\n\nโ Payroll Giving for Charities\n\nโ Private Medical\n\nโ Dental & Eye Cover\n\nโ Gym Membership Loan\n\nโ Flexible working hours\n\nโ Work laptop\n\nNote: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.\n\n \n\n#LI-MB1\n\n#LI-REMOTE \n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Cloud, Excel, Sales and Non Tech jobs that are similar:\n\n
$40,000 — $65,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nBangalore, Karnataka, India
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๐ค Closed by robot after apply link errored w/ code 404 2 months ago
\nWe all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.\n\n\nHere at 1Password we are deeply committed to customer privacy and security. The Security Team is passionate about our role in that mission and the ideal candidate for this role will share our excitement.\n\n\nWeโre looking for an experienced security engineer to join our highly collaborative team. In this role, you will collaborate cross-functionally with teams across the company to design and build infrastructure, technical controls, and programs that strengthen our security and privacy practices.\n\n\nThis is a remote opportunity within Canada and the US.\n\n\n\nWhat we're looking for:\n* Minimum of 7 years of combined experience in the security and DevOps spaces.\n* Demonstrated experience building and securing containerized environments including Amazon Elastic Container Service (ECS) and Amazon Elastic Kubernetes Service (EKS).\n* Experience writing and managing infrastructure-as-code using Terraform.\n* Experience automating tasks using a scripting language such as Python, Powershell, or Bash.\n* Experience writing/reviewing software in Go.\n* A heart for mentoring and leveling up your teammates.\n* Must excel in communication and demonstrate an exemplary customer service mindset.\n* Exceptional collaboration, communication, and relationship-building skills.\n* Proven ability to influence others, negotiate to positive outcomes, and gain buy-in from partner teams on large-scale initiatives.\n\n\n\nWhat you can expect:\n* To automate the building and managing of infrastructure for the Security team using containers, IaC, and CI/CD as we pivot towards self-reliance.\n* Partner with our Cloud Platform Engineering team to establish security standards and provide pre-secured templates to the rest of the 1password tech organization.\n* To operate as a technical leader by helping define the Infrastructure Security roadmap and by leveling up junior employees.\n* To collaborate cross-functionally to ensure 1Password systems are designed and built with security in mind. \n* Build strong relationships with partner and stakeholder teams in order to build a scalable infrastructure security program.\n\n\n\n\n\nUnited States-based roles only: The Annual salary for this role is between $180,000USD and $244,000USD, plus immediate participation in 1Passwordโs benefits program (health, dental, 401k and many others), utilization of our generous paid time off and, where applicable, participation in our incentive programs. All employees are owners of 1Password and receive an equity grant as part of their total package. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.\n\n\nWhat we offer:\n\n\nWe believe in working hard, and resting hard. Weโre always looking for new ways to support our team members, but hereโs a glance at what we currently offer: \n\n\nHealth and wellbeing\n> ๐ถ Maternity and parental leave top up programs\n> ๐ Wellness spending account\n> ๐ Generous PTO policy \n> ๐ Company-wide wellness days off scheduled throughout the year \n> ๐ง Wellness Coach membership\n> ๐ฉบ Comprehensive health coverage\n\n\n Growth and future \n> ๐ Employee stock option program for all full time employees \n> ๐ธ Retirement matching program\n> ๐ก Training budget, 1Password University access, and learning sessions \n> ๐ Free 1Password account (and friends and family discount!) \n\n\nFlexibility and community\n> ๐ค Paid volunteer days \n> ๐ Employee-led DEI&B programs and ERGs\n> ๐ Fully remote environment\n> ๐ Peer-to-peer recognition through Bonusly \n\n\nYou belong here. \n\n\n1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. \n\n\nAccommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and weโll work to meet your needs. \n\n\nRemote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this your Talent Partner would be happy to address them with you.\n\n\nSuccessful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.\n\n\nCandidate Privacy Notice\n\n\nWhen you apply for a position, refer a candidate, or are being considered for a role at AgileBits, Inc. (dba 1Password, 1Password, we, us, or our), your information is stored in Lever, in accordance with Lever's Service Privacy Notice. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background.\n\n\nCandidates may also optionally choose to self-identify their race/ethnicity, gender identity, sexual orientation, age, and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questionsโyour answers will not be linked to your name or job application, will not be visible to the hiring manager reviewing your application, and will in no way affect your job application. If you have any questions about the collection or use of this information, please contact [[email protected]].\n\n\nWhen we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how we use or process your information, or if you would like to ask to access, correct, or delete your information, please contact our privacy team at [[email protected]] or through 1Password Support. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, DevOps, Education, Cloud, Excel and Engineer jobs that are similar:\n\n
$45,000 — $75,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUS or Canada
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.