\nAbout The Role\n\nDialpad is looking for a strategic and experienced Director to head our Security and Compliance aka Trust team. The individual will lead efforts in the areas of corporate security, product security, infrastructure security, standards compliance, and risk management. An ideal candidate is someone who has strong knowledge and experience in leading implementations of security technologies, policies, and procedures within a corporate security environment, and can work with engineers to secure web applications, cloud infrastructure and on-prem infrastructure. As a leader in the organization you will be working across various operational and business teams such as Legal, Sales, IT, Support and Engineering in implementing and maintaining a comprehensive security and compliance program to protect our organization's data, systems, and assets while ensuring adherence to relevant regulations and industry standards.  The role will report to the SVP of Engineering.\n\nKey Responsibilities\n\n\n* Lead the security and compliance team including GRC Analysts and Security Engineers, to foster a culture of security awareness and partnership across the organization. \n\n* Integrate security and compliance measures in the product development and deployment processes.\n\n* Build and maintain effective security controls across the organization which meet industry standards such as SOC2, ISO 27001, ISO 27017, 27018, PCI HIPAA, GDPR, etc. \n\n* Plan and coordinate with executive staff across disciplines to achieve compliance with additional standards and to make adjustments as required by existing standards.\n\n* Report regularly to executive staff and board leadership on control maturity, gaps and risks. \n\n* Lead incident response efforts across the organization for incidents associated with confidentiality and security. \n\n* Ensure the company stays up to date with modern security practices, attack vectors, industry trends, defensive tools and regulatory changes.\n\n\n\n\nKey Skills\n\n\n* At least 8 years of leadership experience in security and compliance.\n\n* At least 4 years of experience in direct people management of individuals working within security, engineering, or IT.\n\n* Familiarity with quantifiable risk assessment methodologies and maturity models.\n\n* Experience implementing and monitoring security and privacy controls within an agile software company. Building automation frameworks for implementation and monitoring of controls across multiple systems. \n\n* Experience with AICPA Trust Service Principles for SOC2, Cloud Security Alliances Common Controls Matrix, and ISO 27001, 27017, and 27018. objectives.\n\n* Excellent organizational and communication skills to prioritize tasks based on risk levels and communicate with different parts of the organization on the business impact of risks.\n\n* Working with remote teams across global time zones.\n\n\n\n\n Nice to have\n\n\n* Bachelors in Information Security, Information Systems, Computer Engineering or related field.\n\n* Advanced degree or relevant certifications such as CISSP, CISM, CISA, etc.\n\n* Experience with Google Cloud Platform for technical controls implementation and monitoring\n\n* Experience with PCI or FedRAMP Compliance\n\n* Experience within an IT Audit or Advisory role\n\n\n\n\nDialpad benefits and perks\n\nCulture\n\nWe’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. \n\nCompensation and equity \n\nTeamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.\n\nBenefits, time-off, and wellness \n\nAn apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more!\n\nContinuing education\n\nDialpad offers a yearly stipend for continued learning and education expenses. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Education and Cloud jobs that are similar:\n\n $70,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Ramon, California, United States

\nStealthCo is a pioneering startup in the behavioral health sector, dedicated to providing proactive outreach and engagement-driven behavioral health solutions for Medicare Advantage members dealing with polychronic chronic conditions. Our innovative approach addresses the challenges faced by seniors, including a shortage of available primary care physicians and behavioral health providers, resulting in increased costs and difficulty accessing appropriate care.Through our hybrid delivery model and specialized design for seniors, we strive to boost engagement levels, enhance diagnostic precision, and deliver more effective behavioral health services to Medicare beneficiaries. Our ultimate goal is to improve health outcomes, lower overall care costs, and elevate member satisfaction levels among older adults.\n\nAs our Director of Product, you will play a critical role in shaping product strategy, defining the roadmap, launching our first MVP, and reimagining the industry for senior behavioral healthcare. The ideal candidate is someone with deep expertise in creating and scaling product organizations in the healthcare space, with experience in both the technical and non technical aspects of being a product leader.\n\n The Director of Product will report directly to the stealth venture's CEO.\n\nWhat you will do\n\n\n* Develop the 12+ month product roadmap for feature & product development, and execute on the build of the project, coordinating with external vendors and contractors as needed \n\n* Own product strategy and build for a care coordination software, including discrete use cases for health systems, risk-bearing PCPs, and patients\n\n* Define the Product organization’s Objectives and Key Results, contributing to the overall success of the company’s culture and growth\n\n* Analyze, onboard and manage technology vendors to build out the initial product offering, including contractors & software licenses\n\n* Create and own the product organization’s hiring roadmap; defining areas of product ownership and later growing and managing an internal and external vendor team\n\n\n\n\nWhat you will need\n\n\n* 7+ years of experience, with a minimum of 2 years of experience in a 0-1 product environment, having successfully launched this product. \n\n* 2+ years of experience building a patient engagement platform in a 0-1 environment with a successful launch (including beta testing, documentation, customer feedback).\n\n* Experience managing and working closely with non-technical (vendors, clients, etc.) and technical (product managers, UX designers, engineers, etc.) teams\n\n* Prior experience within a B2B2C care delivery environment\n\n\n\nWhat you will bring to the table\n\n\n* You have a strong ability to create and own the initial product vision, strategy, and roadmap, and the quantitative analysis to determine features and measure success with definitive KPIs\n\n* You have an understanding of how to take an abstract idea and turn it into something viable, then test and iterate and evolve to bring it to market\n\n* You demonstrate a deep understanding of the end-to-end product build process, including ideation, prototyping, testing, iteration, and market launch\n\n* You are technically proficient in evaluating tools, processes, and vendors around tech-enabled care delivery services\n\n* You have a deep competence in building either Product or Engineering organizations and coaching teams\n\n\n\n\nWho you are\n\n\n* Strategic Mindset: The ability to shape and share a strategic vision for a product while tying their day-to-day work with the overall business strategy. The challenge with a strategic product leader in a 0-1 product is that they “are asked to think strategically, but in practice, [they] are responsible mostly for administrative tasks.” \n\n* Builder Mindset: Someone who is able to take ownership of the product build and make sound decisions with limited information. They are able to think about the strategic vision of the product and prioritize the day-to-day tasks to meet that vision. The ability to navigate complex decisions, with limited information and make judgment calls. The ability to keep things on track and drive results\n\n* Ability to Collaborate and Communicate: Product leaders need to be able to communicate and collaborate effectively with their executive peers and provide an executive summary of their work, and most importantly why their work relates to the overall business strategy. They also need to be able to partner effectively with the executive team, have a low self-orientation and encourage others to engage in ideation, etc. \n\n* Ability to Empathize with the User: Effective product leaders are able to build products with the customer in mind. The “customer” can be the actual user of the product, the payer for the product, or the investor for the company.\n\n\n\n\nYou will work out of one of the following locations:\n\n\n* In-office: New York, NY\n\n* Remote: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin.\n\n\n\n\nAdditional Information\n\nFull-time base salary range of $140,000 - $175,000 plus equity. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Senior jobs that are similar:\n\n $65,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\n\n\nAbout Medallion\n\nHealthcare is going through an unprecedented transformation towards digital care. Medallion provides the critical administrative infrastructure to make that change possible. Our platform enables organizations to license their providers in new states, verify existing credentials, and get in-network with health plans. In just over three years, our platform has become an industry standard powering hundreds of healthcare companies to reduce administrative burden for tens of thousands of providers across the country. To date, Medallion has saved over 500,000 administrative hours for our customers!\n\nFounded in 2020, Medallion has raised $85M from world-class investors like Sequoia Capital, Google Ventures, Spark Capital, Optum Ventures, and Salesforce Ventures.\n\nAbout the Role:\n\nWe're looking for an experienced Senior Account Manager (Enterprise) who will be responsible for managing and growing some of Medallion’s most important customers. As an Enterprise Customer Success Manager, you will help deliver long term success for customers through building and fostering deep relationships with key stakeholders, understanding their business priorities, identifying growth opportunities, and acting as the voice of the customer internally to ensure their needs are met.  \n\nIn this role you will work cross-functionally with our Implementation, Operations, Sales, Customer Support, Product, and Engineering teams to not only manage relationships, set expectations, and support day-to-day but to ensure customers achieve a significant return on and drive business success with their Medallion investment.\n\nWe're looking for someone who is resourceful and thrives in a challenging, fast-paced environment. Your role will have a direct impact on top-priority, company-wide goals and will provide accelerated learning \n\nThis role reports to the Director of Customer Success and base compensation for this role may land between $100,000 - $150,000. In addition to base salary, Medallion offers equity, bonus, and benefits as part of the total compensation package. Many factors are considered when determining pay including: market data, geographic location, skills, qualifications, experience, and level.\n\nResponsibilities:\n\n\n* Own the overall relationship with your book of business; work with your customer on all stages of the customer journey from onboarding, driving adoption, growth, and retention\n\n* Partner with the customer to align on their business objectives and goals in order to build and drive measurable success plans\n\n* Drive successful renewals to maintain and grow existing revenue, as well as identify and execute on expansion opportunities\n\n* Be a strategic advisor and provide consultative guidance and best practices to your book of business\n\n* Identify key stakeholders and build relationships with executive buyers and c-suite level contacts\n\n* Develop new and innovative ways to share relevant data and insights that’s impactful to customers and ties back to their success drivers through Strategic Business Reviews\n\n* Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate\n\n* Drive greater customer engagement across accounts by applying data insights, product and industry expertise\n\n* Collaborate with internal teams to solve complex customer problems and drive impact\n\n* Consistently achieve logo retention, net-retention, renewal, and expansion targets\n\n* Act as the voice of the customer, and advocate internally for customer needs and develop strong feedback loops within Medallion\n\n* Drive process improvements that will improve our abilities to better serve both our customers and internal stakeholders as we scale\n\n\n\n\nSkills and Qualifications:\n\n\n* 8+ years of customer success or account management experience at a SaaS startup\n\n* Healthcare consulting or a customer success role with a health-tech company is a plus\n\n* Proven experience leading and managing high touch customer relationships while achieving and/or surpassing target renewal, retention & upsell rates on a consistent basis\n\n* Able to identify solutions, improve effectiveness of current strategies, and manage change\n\n* Previous experience creating growth plans and strategic business reviews for your clients\n\n* GTM and team oriented mindset\n\n* Experience using CRM software (ideally Salesforce), and G Suite Applications (Docs, Sheets, Slides)\n\n* Experience successfully working with and building relationships with senior executives and key stakeholders, both internally and externally\n\n* Strong operational skills that drive organizational efficiencies and customer satisfaction\n\n* Ability to influence and build credibility and trust across the organization and with customers\n\n* Problem solving, project management, interpersonal and organizational skills\n\n\n\n\n\n\n\n \n\n#LI-Remote\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n $75,000 — $137,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

\nCompany Overview\nFanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. \n \nAs a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.\n\n\nThe Director, Infrastructure Engineering oversees the operation and strategic planning of the Fanatics collectibles Infrastructure to ensure workplace services, network/compute/storage, service management and cloud strategy and operations align with the business objectives. This leadership role will be a direct report to the Chief Information Officer of Fanatics Collectibles and will be expected to\nbring deep information technology expertise in addition to a strong customer service orientation and focus on delivering business value and outcomes. Our infrastructure must be designed to be highly available and to maximize the day-to-day efficiency and productivity of our employees. They will plan, coordinate, and direct all activities related to the development and management of infrastructure to\nenhance business operations and allows us to operate and scale the collectibles business. The Sr Director, Infrastructure Engineering will work closely with decision makers to identify, recommend, develop, implement, and support optimal technology solutions for our growing business. This individual is also responsible for supporting and assisting in the integration of existing and new infrastructure per Collectibles business objectives including M&A planning and integration. The Director of Infrastructure Engineering will work closely with the Sr Director, ERP and Sr Director, Technical Program Management to develop and drive delivery of the Collectibles IT Roadmap\n\n\n\nResponsibilities\n* Responsible for the day-to-day management of the IT operations and infrastructure teams with a continuous focus on best-in-class customer service and delivery\n* Responsible for enterprise infrastructure vision and strategy working with multiple executive and senior level stakeholders in creating a clear, convincing technical strategy that aligns to business priorities and objectives\n* Evaluate the workplace technologies market, analyze the impact on employee production and regularly evolve roadmaps for these platforms.\n* Develop an understanding of the workplace technologies currently in use and the business use cases that they serve; identify white spaces in them and evaluate how they can be mitigated.\n* Ensure focus on continuous improvement of collaboration platforms, based on latest market trends, to develop a roadmap for a collaborative scalable organization.\n* Drive a culture of continuous improvement that proactively manages resolution of serious and complex problems, identifying underlying causes and performing corrective action appropriately. \n*  Increase the use of conferencing technologies for business use cases (e.g., review meetings, interviews, corporate communications, etc.) \n*  Define and deliver strategies and solutions for Endpoint Workplace transformation, including the vision, roadmap, and governance model.\n* Implement an overarching, rein in emerging technologies, optimize capital and operating costs and provide new and enhanced customer experiences for employees and clients (i.e., Microsoft Windows, Apple Macintosh, Citrix, Palo Alto Prisma and F5 Remote Access, etc.)\n* Responsible for technical execution and for the scaling and building of enterprise infrastructure and operations\n* Analyze business results, providing deep insight into on-going trends and performance\n* Evaluate current technology capabilities, risks and roadmap against various department and company goals; Facilitate conversations across business units to drive agreement\n* Overseeing team of engineers, technicians and helpdesk personnel to ensure that all patches, security updates, upgrades, projects, jobs and tasks are completed on time, within budget, to customer satisfaction and to company standards\n* Responsibility for designing and implementing improved IT Support policies/procedures\n* Recommending and implementing changes to products or services to fulfill the needs of the business and the customer\n* Collaborates with members of the senior leadership team to identify ways IT can assist the company in achieving business and financial goals\n* Ensures that IT and network infrastructure adequately support the company’s computing, data processing, and communications needs\n* Development and oversight of IT policies, standards, and procedures to protect Company assets, comply with government and regulatory requirements, and ensure a well-controlled IT environment\n* Oversee contract negotiations with IT vendors, contractors, and service providers\n* Build and maintain strong and effective relationships with select executive and business leadership, project management, process improvement, strategy, and service delivery vendors to ensure service delivery standards are defined and appropriately governed\n* Define and communicate project milestones, service level agreements, and resource allocation to CIO, department business leaders, support staff, and end users\n* Overarching responsibility and provides guidance for best practices framework (ex. ITIL, and Life\n* Cycle Management) for the support and sustainability of enterprise applications\n* Develop business case justifications and cost/benefit analyses for IT spending and initiatives\n* Manage strategic relationships between internal IT resources, distinct business units, end users, vendors, and partner organizations\n* Manage financial budgets, resources, and relationships with stakeholders, vendors, and business partners\n* Partner with leadership to proactively identify needs and resolve issues. This includes researching\n* the background of issue(s), identifying root causes, quantifying the scope and scale of issue(s), identifying possible solutions, making recommendations, and executing the solution in accordance with desired business outcomes\n* Actively lead M&A migrations efforts as it pertains to infrastructure\n* Negotiate and administer vendor and consultant contract and service agreements\n* Conduct regular compliance checks and test operating systems. Document findings with case scenarios, workflow diagrams, and data models\n* Manage, train, and develop the technology team to inspire growth and innovative solutions\n* Supervise recruitment, development, retention, and organization of the infrastructure staff in accordance with budgetary objectives and personnel policies\n\n\n\nQualifications\n* Bachelor’s degree in information technology, computer engineering, or related field of study\n* Prior experience implementing/supporting complex infrastructure functions preferred\n* Working knowledge of infrastructure architecture, database, cloud and network technologies required\n* A strong business acumen and ability to maintain budgetary control\n* Proven and demonstrated leadership, communication, organization, and effective management of technology projects\n* Possess excellent interpersonal, change management and problem-solving skills combined with demonstrated team management capabilities\n* 10+ years’ experience working with IT infrastructure strategy & operations\n* Strong analytical and interpersonal skills\n* Exceptional communication skills both written and verbal\n* Rigorous attention to detail and highly organized, but able to operate with ease at all levels (from strategy to execution)\n* Deep empathy for customer experience – always analyzing and assessing from the customers’ viewpoint\n* Authentic people leader who invests in nurturing potential, as well as proven talent. Conscious and supportive of diversity & inclusion, and the value they bring to customers, business and the team.\n* Collaborative, while firm on goals and driving the extended team toward actions (and deadlines) to achieve them\n* Strong analytical skills looking broadly across the organization, with the ability to summarize large amounts of data from various inputs\n* Strategic thinker with proven ability to operationalize the strategy. Strong problem-solving skills\n* Clear and optimistic vision for what can be. Proven ability to execute with urgency and pragmatism in the current environment\n* High curiosity – proactively seeking to learn more and ‘connect the dots’ for better solutions\n* Affinity toward technology as a customer experience enabler\n\n\n\n\n$212,000 - $265,000 a yearThe salary range for  this position is $212,000-265,000 which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.\n\nEnsure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address.  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers\n\n\nTryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.\n\n\nFanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.\n\n\nNOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud, Microsoft, Senior and Legal jobs that are similar:\n\n $52,500 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCalifornia - Los Angeles

\nAre you a relationship builder and looking for a role where you can focus on building impactful connections? \n\n\nWe are looking for a client centric leader to join our high performance tight knit Client Success team. As part of the Client Success team, not only will you take charge in owning your own portfolio of clients and be the subject matter expert for your customer portfolio, but you will have the opportunity to spearhead projects to elevate the entire Client Experience department.\n\n\nWho are we?\n\n\nHumi’s mission is to help organizations throughout Canada foster their greatest asset – their employees. Starting with a powerful yet intuitive HR, payroll, benefits, and insurance platform, Humi has established a leadership position as the only company addressing all of these needs in one place. With a potential reach spanning every business in Canada, and a platform that touches every employee at every business that uses it, Humi is reimagining the future of work.\n\n\nHumi is backed by the same group who funded Slack, Carta, and more (Tribe Capital), the top value-based U.S. accelerator (Y-Combinator), as well as several of the world’s leading angel investors.\n\n\nWe’re hiring across Canada and are open to applicants who prefer to work remotely!\n\n\nWe are committed to building an inclusive and diverse workforce, representative of the communities we serve and beyond. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women, persons with disabilities, LGBTQ+ persons, and others who contribute towards promoting innovative ideas and solutions.\n\n\n\nWhy join Humi?\n* As a team that services the HR world, we are a team that understands you perform best in an environment that cares about their employees\n* Be part of a high performing team of critical thinkers that thrive on problem solving\n* Access leadership and growth opportunities as the company rapidly scales\n* Maintain work-life engagement with flex hours and our Long(er) weekends initiative\n* Opportunity to work fully remote across Canada if you choose to\n\n\n\nWhat will you be doing as a Client Success Associate?\n* Develop client relationships that promote retention, expansion and advocacy\n* Act as a trusted advisor for your clients: build trust and rapport, offer additional training, answer questions, help troubleshoot, share best practice, and assist in optimizing their account to help them achieve their business objectives.\n* Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings\n* Share direct client feedback and feature requests with the Product and Engineering teams\n* Identify opportunities for product line expansion\n* Achieve key Client Success metrics: Gross Churn, Net Churn, Expansion\n* Conduct Executive Business Reviews with all of your clients\n* Prepare and present individual monthly Success metrics and KPIs to the Director of Client Experience\n\n\n\nIn your first 30 days, you will:\n* You will be attending Humi’s immersive onboarding program that will teach you all the aspects of the business while meeting with different cross-functional collaborators\n* Meet the Co-Founders\n* Introduction to the Implementation team\n* Introduction to the Sales team\n* Introduction to Client Success stakeholders\n* HR 101 with the Director of HR\n* Manage day-to-day expectations\n* Discuss KPIs\n* Receive access and training to CX tools: Hubspot, Zendesk, etc.\n* Walkthrough client implementation process\n* Receive product training on all our modules: HR, Payroll and Benefits.\n* Receive focused training on client success concepts\n* Pair-tackle client tickets\n* Shadow implementation and client success calls\n\n\n\nIn your first 60 days, you will:\n* Have strong product knowledge\n* Independently respond to client tickets\n* Begin to manage assigned client portfolio\n* Execute existing success touch points\n* Have clear understanding of concepts introduced during focused learning sessions\n* Able to navigate through various platforms and softwares\n* Participate in success Game Tape and Pipe Reviews\n* Responsible for Net and Gross Churn metrics & upselling targets\n\n\n\nIn your first 90 days, you will: \n* Be fully ramped up and own a full portfolio of clients\n* Demonstrates the ability to manage, monitor, and improve the health of a portfolio of clients\n* Demonstrate strong communication skills with the Sales, Product and Engineering teams\n* Have a strong understanding of which client tickets you keep, and which ones you can triage to the support team\n* Know when to triage and escalate client issues\n* Identify, log and escalate bugs to the QA Analyst\n* Take ownership of role and look for opportunities of improvement over current processes\n* Conduct executive business reviews with clients in portfolio\n\n\n\nIn your first year, you will: \n* Have the ability to bring key stakeholders together when appropriate\n* Demonstrate excellent product knowledge\n* Understand and communicate best HR and Payroll practices in Canada with clients\n* Have an affinity for troubleshooting and problem identification\n* Demonstrate an understanding of when a client has been oversold\n* Demonstrate an understanding of when there is a risk of churn\n* Add value to role by taking on more responsibilities outside of core duties\n* Complete large scale projects involving multiple stakeholders\n* Upgrade skills by participating in ongoing workshops\n\n\n\nWhat are we looking for in a Client Success Senior Associate?\n* 2+ years of experience in customer success, sales, or account management\n* Strong verbal and written communication, strategic planning, and project management skills\n* You care deeply about clients and have a natural ability to empathize with and advocate for them\n* Analytical and process-oriented mindset\n* Comfortable working across multiple departments in a deadline-driven environment\n* Active team player, self-starter, and multitasker who can quickly adjust priorities\n* Nice to have:\n* Experience working with Zendesk, Hubspot, Notion and Slack\n* Sales experience meeting and exceeding targets\n\n\n\n\n$55,000 - $65,000 a year\n\nPlease note that all successful candidates will only receive offers through the Humi platform and we do not issue offers outside of our platform. We do not make any offers of employment via social media. Please see our resource library for the best ways to detect fraud and fraudulent activity. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Sales jobs that are similar:\n\n $45,000 — $82,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada

\nInCharge Energy is seeking a highly organized Project Manager to manage charging electrification rollouts. They will oversee numerous turnkey electrical installations at facilities to enable fleets to convert to electric. The position reports directly to the Director of Project Management.  \n\nThe role requires significant regional travel with a focus on ensuring a timely and customer centered turnkey delivery experience. Key objectives include leading subcontractors to project completion, maintaining safety standards, reporting on progress, and cataloging results. \n\nWhat You’ll Do \n\nSales Support \n\n\nWork with the Account Executive to conduct a site assessment, including selection of the relevant sub-contractor \n\nAssist the Account Executive with the Customer during the Site Assessment process to properly manage customer expectations (i.e., tentative schedule, typical AHJ/Utility changes, etc.) \n\nPerform Site Assessments when possible with the Sub-Contractor and Customer \n\nManage the Site Assessment internal coordination with the Engineering and Estimating Department \n\nReview and validate the final site assessment quote and overall tentative project schedule and all other “Installation” costs before submission to the Account Executive \n\n\n\n\nEquipment Management \n\n\nEnsure up-to-date status on all equipment orders and status by Project \n\nAssist Accounts Receivable with tracking delayed payments for equipment (i.e., advanced payments and shipping) \n\nWork with customer to understand Equipment shipping process and requirements for reception on customer site (i.e. FOB Destination) \n\n\n\n\nProject Delivery \n\n\nManage Project in both Salesforce and Procore including master schedule in MS Project \n\nReview all Purchase Requisitions to ensure all sub-contractor requirements are documented per original quote and convert to Purchase Order in line with InCharge SOP requirements \n\nManage Change Order process with the Account Executive in line with In Charge SOP requirements in a timely manner \n\nProvide routine progress updates to the customer throughout the project delivery process; \n\nManagement of the stakeholder relationship for all projects relative to project execution and construction contract management \n\nResponsible for ensuring Site Specific HSE is followed during construction and reporting any deviations to the In Charge HSE Manager in a timely manner \n\nPerform all performance tracking (schedule, budget, risks, claims, environmental health and safety, quality, etc.) and implementation of corrective measures if necessary \n\nEnsure all projects are managed in accordance with the relevant In Charge SOPs \n\n\n\n\nProject Closeout \n\n\nPerform first review of all Commissioning Forms for completeness before sending to NOC team \n\nPerform final signoff on all Project Closeout Documents (financial and project) per In Charge SOP requirements \n\nEnsure all Project Files are saved to the appropriate Salesforce and internal SharePoint location before project closure \n\nEnsure Customer knows how to use InControl (if purchased), Charge a vehicle, and knows how to contact the Service Department \n\n\n\n\nYour Experience and Capabilities \n\n\n10+ years of Construction Project Management experience including hands-on field construction management required \n\nElectrical engineering, estimating or construction background required \n\nOSHA 10 or 30 Card a plus \n\nPMP Certification desirable \n\nAdaptable to the changing dynamics of start-up business strategy \n\nExcellent client-facing and internal communication skills \n\nDetail-oriented, resourceful, diligent, and able to operate independently with limited supervision (completing assigned work accurately and in a timely manner) \n\nStrong computer skills, including proficiency in Microsoft Office Suite \n\nProficiency with Salesforce, Procore, or equivalent software a plus \n\nLeadership ability in a high-performance culture with the ability to build consensus, establish trust, and communicate effectively \n\nExtensive experience in scheduling construction at multiple sites at once and managing subcontractors and other vendors\n\nCommercial Driver's License or the ability to obtain one is desirable \n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Microsoft and Microsoft jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nOrlando, Florida, United States

\nAbout Prilenia \nPrilenia Therapeutics, a clinical-stage biotech company focused on the urgent mission of developing novel therapeutics to slow the progression of neurodegenerative diseases and neurodevelopmental disorders, is looking for a Senior Director, Commercial Supply Chain and Manufacturing to join its team in the East Coast of the United States or Europe.\nWe are a flexible, fast-moving team that is quickly advancing a potential therapy poised to have major impact on the lives of patients and their families. Our lead product candidate, pridopidine, is a first-in-class small molecule, holding Orphan Drug Designation in both Huntington’s disease (HD) and Amyotrophic lateral Sclerosis Amyotrophic (ALS) in the U.S. and EU, as well as Fast Track designation from the FDA for the treatment of HD. Prilenia is working on preparing for a potential regulatory filing for HD and for starting a global phase 3 in ALS with pridopidine.\nPridopidine has the potential to be the first treatment to address HD disease clinical progression. Prilenia also believes pridopidine’s novel mechanism of action as a Sigma-1 receptor agonist gives it potential in numerous other neurological diseases. \n \nAbout the role\nWe seek a forward-thinking supply chain hands-on leader to join our team as Senior Director, Commercial Supply Chain and Manufacturing. This position will establish end-to-end global commercial supply chain strategy and serve as an internal SME for matters related to commercial manufacturing, demand planning and global logistics including packaging, shipping, and serialization validation. The ideal candidate will bring in-depth expertise in clinical and commercial supply chain management, launch readiness, DP manufacturing, packaging and labeling, serialization, supply planning, supplier (CDMO) relationship management, contract negotiation, sales and operations planning (S&OP), inventory management, third-party logistics (3PL), process improvement, and strategic planning. A flexible and innovative problem solver who formulates and executes creative and strategic initiatives to adapt to changing market trends and complex global challenges. \nThe position will report to the Head of Chemistry, Manufacturing, and Controls (CMC).\n\n\n\nRoles and Responsibilities:\n* Establish the end-to-end global commercial supply chain strategy for Prilenia’s lead product in preparation of launching first approved product. \n* Lead packaging, shipping, and serialization validation in preparation for launch. \n* Provide direction and leadership of Prilenia’s CDMOs and other external partners to ensure on-time delivery of products that comply with regulatory, legal and quality standards. \n* Serve as internal SME for matters related to commercial manufacturing, demand planning and global logistics. \n* Management of 3PL operations, including distribution and inventory management. \n* Lead and oversee commercial drug product manufacturing plans.  \n* Review manufacturing related documentation: production record, protocols, reports. \n* Ensure on-time production and distribution across Drug Substance, Drug Product, Packaging and Labeling. \n* Develop strategies to ensure that commercial supply chain is robust and create risk mitigation plans to ensure that manufacturing timelines are consistent with the company program Responsible for establishing and monitoring manufacturing and demand planning key performance indicators (KPIs). \n* Develop and implement short- and long-term procurement planning strategies toward ensuring 100% availability of raw materials to manufacturing. \n* Manage clinical supply chain in collaboration with relevant internal teams and external vendors (e.g. CROs). \n\n\n\nQualifications:\n* M.Sc. or BA in science and/or engineering (chemistry, pharmacy, engineering or related sciences). \n* 10+ years of extensive experience and demonstrated leadership in clinical and commercial Supply Chain Management and manufacturing. \n* 5+ years’ management experience in a GMP environment with oral solid small molecule products. \n* Ability to manage 3PL provider/s.  \n* Experience in EU supply chain and first launch highly preferred.  \n\n\n\nSkills:\n* A flexible and innovative problem solver who formulates and executes creative and strategic initiatives to adapt to changing market trends and complex global challenges. \n* Capability to build cross-functional alignment including Quality, Regulatory, Finance, Commercial and Manufacturing partners. \n* Excellent oral, written and interpersonal communications skills to effectively interact, exercise discretion, judgment and diplomacy when dealing with internal and external stakeholders and executive leadership. \n* Demonstrated strong leadership capability with ability to make and act on decisions while balancing speed, quality, and risk. \n* Demonstrated ability to influence areas not under direct control to achieve objectives and effectively communicate challenging goals and objectives. \n* Team player with a positive attitude and solid leadership skills who can easily handle shifting priorities, multi-tasking in a deadline-oriented environment. \n* Ability to take initiative, be accountable for individual and team results, and motivate self and others to set and achieve very high-performance standards. \n* Must be able to work under pressure, manage time, set priorities and meet deadlines. \n* Experience working effectively in global virtual setting – a must. \n\n\n\nLocation/Time Zones:\n* This is a full-time remote position in the East Coast of the United States (preference for Boston area) or Europe (preference for the Netherlands); occasional in-person/face-to-face meetings will occur.\n* Flexible schedule with interactions across Israel, North America and Europe time zones.\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior, Legal, Sales and Non Tech jobs that are similar:\n\n $40,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nAs a Senior Customer Success Manager, you'll own the post-sale relationship with customers to ensure they're getting value from our product and services. You'll report to the Director of Customer Success.  \n\nDay-to-day, you'll be a trusted advisor to our customers, guiding them in incident management best practices and helping them achieve their objectives. You will partner with our Account Executives on renewals and expansions and work closely with Product and Marketing to advocate for FireHydrant's customers.\n\nWe're looking for someone who thrives in a fast-paced environment and wants to have a big impact on our business and customers.\nWhat you’ll be working on\n\n\n* Ensure the success of our customers from onboarding through renewal.\n\n* Consult our customers on industry best practices and tips for using the product in more effective ways.\n\n* Retain customer revenue by driving product adoption and aligning with customer business objectives.\n\n* Identify opportunities to increase customer revenue by expanding to additional users and teams.\n\n* Assist in developing materials designed to ensure successful customer onboarding and business-wide adoption.\n\n* Partner with the product team to understand customer needs and influence the direction of the product.\n\n* Collaborate with peers to build and improve internal processes and systems that scale.\n\n\n\nWe’re looking for someone who\n\n\n* Leads with curiosity and loves solving customer problems.\n\n* Has a track record of high retention and expansion achievements.\n\n* Thrives by building long-term relationships and partnering with a range of stakeholders, including business, technical, and executive teams.\n\n* Consistently delivers value while navigating complex problems.\n\n* Empathetically partners with customers and takes a consultative approach.\n\n* Has experience working in or interest in learning about developer tools or incident management space.\n\n* Has experience or interest in working with technical customers on a complex or technical product.\n\n\n\nWhat to expect\n\n\n* First 30 Days\n\n\n\n* In one month, you’ll become familiar with our product and customer lifecycle and be able to speak with customers about our product.\n\n\n\n* In the first 3 months\n\n\n\n* In three months, you’ll be owning customer accounts, collaborating with Account Executives and Solution Engineers, and onboarding new customers.\n\n\n\n* In the first 6 months\n\n\n\n* In 6 months, you’ll be hitting retention and expansion goals while contributing to the overall customer experience.\n\n\n\n* In year one\n\n\n\n* In one year, you’ll be knowledgeable in the incident management space running a book of business with strong customer and internal relationships. \n\n\n\n\n\nAbout FireHydrant\n\nFireHydrant is the only full-cycle incident management platform that drives reliability. It replaces siloed knowledge, disparate tools, and homegrown processes with a fully automated, customizable platform that makes it simple to efficiently and consistently respond to incidents — and ultimately, to learn from them. That’s why the world's most innovative engineering teams — like Palo Alto Networks, Snyk, and 1Password — choose FireHydrant to build and scale their incident management programs.\n\nBacked by Menlo Ventures, Work-Bench, Harmony Partners, and Salesforce Ventures, our 50 (and growing!) team members are building the future of reliability from remote offices around the US. Join us.\nLife at FireHydrant\n\n\n* We’re remote-first, with employees living and working around the US\n\n* 1x per year we will gather in-person as a company; as teams, we gather another 1-2x per year, depending on the safety of such a gathering and have virtual events throughout the year\n\n* We collaborate through Slack, Zoom, Notion, and Google Workspace\n\n* Kind candor - we expect honesty delivered through kindness, first and foremost\n\n* Transparency & equity - information is shared openly; we welcome ideas and contributions regardless of role or experience level\n\n* We value building trust, acting with integrity, and continuously improving\n\n\n\nBenefits\n\n\n* 100% employer-paid health, vision, and dental premiums for the employee and 75% of dependents\n\n* Unlimited vacation policy with a minimum requirement of three weeks off per year, with sustainable working hours and a healthy work/life balance\n\n* Home office stipend: get your workspace set up in a way that works best for you\n\n* 401k match\n\n\n\n\nCompensation\n\nFireHydrant believes that everyone should be compensated fairly and we strive for transparency within our organization and the industry. We set our salaries at the 75th percentile of pay for the San Francisco market using compensation data from hundreds of companies at our stage. Additionally, everyone in a given role is paid the same without adjusting for locality. The annual on-target earnings for this role are $155,000, which includes base salary of $124,000 plus variable commissions.\n\nRequirements: \n\n\n* FireHydrant requires that all newly hired employees are fully vaccinated against COVID-19, subject to reasonable accommodations provided based on medical need or religious belief.\n\n* All employees must be able to show authorization to work in the US.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Marketing jobs that are similar:\n\n $70,000 — $125,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

Chief Technology Officer \n \nOrganizational Overview:\n\nWhen TMC was founded in the wake of the 2016 election cycle, the progressive movement was at a crossroads. With Trump’s presidency and GOP control of Congress posing immediate threats to our communities, organizations saw a profound moral obligation to deepen and expand their work. TMC’s founding members came together to launch a truly cooperative organization to help do just that.\n\nTogether, we established The Movement Cooperative to break down financial and logistical barriers and act as an impact multiplier for the progressive movement. We help our members push the limits of organizing, electoral, and community engagement by radically shifting how data and technology is accessed and used. But our model is fundamentally a simple one: organizations pay dues to the cooperative and in exchange get access to an array of heavily-discounted resources and services, including voter files, software licenses for dozens of major progressive organizing tools, and strategic and technical support from TMC’s expert staff of analysts, engineers, data scientists, and researchers. We estimate that the value we have delivered to the movement now exceeds $250 million: we have grown to 75 member organizations and over 1,000 of their affiliate groups, learning and collaborating via shared technical infrastructure, trainings, convenings, and cooperative projects.\nPosition Overview:\n \n\nThe Chief Technology Officer is the vision-setter for how TMC provides technical support and strategic services to our member organizations.. They are tasked with holding the ever-evolving goal of providing world-class technology and elite data to groups that have an incredibly wide array of tactics, tools, target audiences, etc, and work on projects ranging  from electoral mobilization campaigns and voter registration to racial justice, reproductive rights, climate advocacy,  and mutual aid projects. \n \n\nThe diversity of our members’ needs is immense, and so the organization and technical systems that TMC maintains to meet those needs offer a singular creative opportunity for a talented technical leader in our political ecosystem.\n \n\nGiven the uniqueness of this Chief Technology Officer role, we strongly encourage you to review the criteria listed below and apply if most of them match your skills and interests.  We firmly believe that candidates with a wide variety of experiences can be successful in this position, and are excited to hear from applicants with backgrounds in data, technology, and/or engineering.  \n \n\nThe Chief Technology Officer holds responsibility for ensuring the stability and accuracy of TMC’s technical systems for use by its staff and members; these broadly include the data warehouse leveraged across the membership and the systems, tools, code, and approaches used to get data in and out of it. More specifically, the TMC tech stack currently encompasses:\n\n\n* A BigQuery instance with a dedicated project for each TMC member. \n\n\n\n* Approximately 350 users leverage the warehouse.\n\n\n\n* Civis Platform for orchestration, workflows, and templated scripts\n\n* Over sixty centrally maintained syncs from tools used by TMC Members which include: \n\n\n\n* Database replication from vendor-owned SQL mirrors\n\n* Flat file transfers\n\n* AirByte for API-based syncs\n\n\n\n* A dbt project to centrally manage the transformation of all synced data, in addition to communal data projects\n\n* The Parsons open source Python package\n\n\n\n\nThe Chief Technology Officer manages three distinct Technology departments and oversees a staff of more than 20 people:\n\n\n* Engineering: The Engineering Team is responsible for technical infrastructure, most notably the data warehouse and the syncs that bring data into the warehouse. The team currently includes a Director of Engineering, a Senior Data Engineer, a Data Engineer, and a Support Engineer. They own our sync infrastructure and dbt project, in addition to responding to member requests via Freshdesk.\n\n* Data & Technology Strategy: The D&T Team is TMC’s largest team, currently at close to 20 staff, including a Director, managers, Project Leads, Strategists, and Data Associates. The team partners with our members, leveraging TMC’s resources to enhance and optimize their organizing work. Their work includes, but is not limited to, building pipelines to move data from the warehouse into organizing tools and building novel reporting systems, \n\n* Special Projects: The Special Projects Team is tasked with cross-departmental work that leverages technology, such as low and no-code apps, to find solutions to hairy and novel problems. This team currently consists of a Director and Project Manager.\n\n\n\n\nThe Chief Technology Officer will have a strong work ethic and the ability to execute swiftly and efficiently, with proven project management skills. The measurement of success for the Chief Technology Officer is the overall health of TMC's technical systems and teams. This position reports directly to the CEO. \n\nPerformance Expectations:\n\n\n* Provides day-to-day leadership and management that mirrors the mission and core values of the organization. \n\n* Vision-setter for how TMC provides technical support and strategic services to membership.\n\n* Responsible for supporting the CEO to ideate and champion cutting-edge technical solutions, growing the cooperative through ever-improving technical service to members, and co-creating the strategic pathways to deeper organizational resiliency, particularly as they relate to TMC’s data and technology needs.\n\n* Responsible for the stability of TMC’s tech stack, which ensures continuous member access to and consistent reliability of data synced and warehoused by TMC.\n\n* Fosters a success-oriented, accountable environment within the organization.\n\n* Represents the organization to our board and with our members, vendors, and business partners.\n\n* Upholds and models TMC policies and working norms, while being an active and enthusiastic collaborator with all Executive team members working towards continuous organizational improvement. \n\n\n\nResponsibilities:\n\nProject Management\n\n\n* Leads on multiple organization-wide and cross-departmental projects. \n\n* Co-creates, defines, implements, and revises governance policies and procedures for the organization.\n\n\n\n\n\n* Manages and disseminates team objectives and key results.\n\n* Oversees and manages departmental budgeting.\n\n\n\n\nTechnical Leadership\n\n\n* Charts vision, manage execution of, and oversee maintenance of critical TMC technologies, most notably its data warehouse and ELT systems\n\n* Manages budgets for technology investments, and builds a team of staff and vendors; \n\n* Developer of TMC’s long-term technical vision, including the potential development of new data models and the expansion of our innovative communal data solutions\n\n\n\n* Robust Data Models: TMC plans to create more vendor-agnostic data models to organize data points describing conversations, activists, donors; our long-term goal is more seamless movement of data between tools and organizations\n\n* Communal Data Solutions: TMC maintains voter contact and other data for many, many organizations, and (with members’ authorization) combines those datasets to enhance identity resolution across members and optimize voter engagement through shared contactability results; we hope to expand our work on this front to help members see more benefits from pooled datasets \n\n\n\n\n\n\n\n* Sets and manages strategic objectives both departmental and organization-wide.\n\n\n\n\nPeople Management\n\n\n* Manages and supports the work of Engineering, Data & Technology Strategy, and Special Projects Teams\n\n* Organizes and oversees the work and schedules of departmental managers\n\n* Conducts performance evaluations that are timely, constructive, and equitable\n\n\n\n\nCollaboration\n\n\n* Works with the Executive team, department leaders, members, and the board on organization-wide policy and procedure development and implementation\n\n\n\nRequired skills and competencies:\n\n\n* Domain Knowledge & Experience\n\n\n\n* Has familiarity with voter file data\n\n* Has a deep understanding of the progressive tech landscape, including both the organizations that provide technical support and services and the commonly used technical tool stacks\n\n\n\n* Technical Skills\n\n\n\n* Able to communicate technical concepts to a non-technical audience \n\n* Deep familiarity with Python and SQL\n\n* Experience working in and supporting complex environments made up of both custom-built applications and third party applications\n\n* Comfort with data storage, data warehouse, task automation offerings and managing containerized orchestration (e.g. S3, Redshift, BigQuery, EC2, Kubernetes) on at least one of AWS, Azure, or GCS\n\n* Familiarity with various approaches to and tools for ELT and data transformation\n\n* Familiarity with commonly-used tools and data structures in the progressive ecosystem including, but not limited to, NGP VAN, Mobilize, ActionNetwork, Hustle, etc.\n\n* Experience working with git and Github\n\n* Familiarity with security best practices for data warehouses and cloud buckets especially\n\n\n\n* Management & Leadership Skills\n\n\n\n* Deep understanding of the progressive tech landscape including both the organizations that provide technical support and services and the commonly used technical tool stacks\n\n* Demonstrated flexibility and adaptability to lead and motivate teams, guide others without direct authority, and influence organizational leadership to collective success\n\n* Fluent in equity concepts and language, understands their own privilege and power, and is able to bring equity impact analysis to life in the context of their tasks. Dedication to supporting and advancing DEIA principles in growing organizations. Experience implementing and supporting DEIA initiatives within data and tech teams\n\n* Proactive, growth-oriented, pragmatic and detail-oriented project management skills\n\n* Creative collaborator within a remote team\n\n* Deep personal commitment to impeccable work and personal ethics\n\n* Cares deeply about getting results, stays attentive to all specific tasks/follow-up items, and consistently meets deadlines\n\n* Ability to thrive in a fast-paced and ever-evolving environment, with work often falling on evenings and weekends, especially during election months. Ability to prioritize member needs, especially during high-volume work periods when needs may all seem urgent and immediate\n\n* Highly organized with strong attention to detail and excellent follow-through\n\n* Outstanding data analysis, problem structuring, verbal/written communication, and presentation skills\n\n* Ability to think outside the box and collaborate on creative solutions\n\n\n\n\n\nWe especially support applications from people who have these additional attributes:\n\n\n* Has managed the decision-making processes within a startup environment\n\n* Ability to work creatively with the Research Director to expand our understanding of our unique multi-member dataset to enhance member utility. Understanding of and experience with A/B testing, RCT’s and more sophisticated statistical design, analysis and articulation in both electoral and advocacy settings is a definite plus.\n\n\n\nBenefits:\n\nThe Movement Cooperative is dedicated to providing all employees a competitive salary, world-class healthcare, dental and vision benefits, retirement, unlimited paid vacation and sick days, flexible holidays, and all-staff holidays, remote virtual office, paid parental and adoption family leaves, and health and wellness benefits. The salary range for this position is $155,000 - $165,000. This is a full-time exempt position. \n \nNext Steps:\n\nPlease submit your resume and a cover letter on TMC’s job board detailing why you are interested in this role and your qualifications in PDF format.\n\nHere’s what you can expect from our interview process: \n\n\n* Application Review\n\n* Phone Screening ~15-25 minutes\n\n* Materials Submission\n\n* Panel interview ~60 minutes\n\n* Reference Check\n\n* Interview with CEO ~30 minutes\n\n\n\n\nPlease note will will not begin interviews until January 2024. We are looking to fill this position by February 2024. \nThe Movement Cooperative is an equal opportunity employer. \n\nThe Movement Cooperative recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, gender, gender identity, sexual orientation, citizenship status, disability, age, veteran status, and other protected status as required by applicable law.\n\nAt The Movement Cooperative, we have a clear vision: to be the organization where a diverse mix of talented people want to be, to stay and do their best work. We pride ourselves on bringing the best to our members, and we know our organization runs on the hard work and dedication of our passionate and creative employees.\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Python, Cloud and Senior jobs that are similar:\n\n $60,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWashington, District of Columbia, United States

\nWho you are\n\nYou are a seasoned leader looking for a challenging and rewarding experience. You are inspired by our vision and the opportunity to define a new category in an incredibly fast-growing market. You are excited to learn, grow and collaborate so we can achieve our mission of creating opportunity for all through mobility.\n\n​​You are an excellent communicator who leads with empathy, curiosity, and a collaborative approach. You are user-centered, data-driven, and pragmatic. At the same time, you drive alignment and shared purpose by championing a clear vision, goals, and a roadmap for achieving them. You are equally comfortable diving into the details to find root causes as you are working from first principles to define novel solutions. At the end of the day you have a natural curiosity and a burning desire to stop issues before they begin\n\nYour role:\n\nYou are creative and analytical and know how to work effectively with product management, engineering and operations teams to ship both product and operational changes. You are results-oriented and hands-on in rolling out your changes, driving engagement, measuring and learning what’s working and what’s not. You’re always ready with ideas for the next iteration, and motivated to continually improve the experience of our customers.  This position will report to the VP of Safety and will work in close partnership with the Product & Technology organization. \n\nWhat you will do:\n\n\n* Become the business owner for HopSkipDrive’s daily ride experience, with a mandate to improve the interplay of our apps, systems, and real-world users — ride organizers, riders, CareDrivers, and our Safe Ride Support specialists — in the quest to facilitate as many perfect rides as possible. \n\n* Establish a solid understanding of our users and empathy for their needs, as well as expertise in the detailed workings of our marketplace just before, during, and right after the ride occurs.\n\n* Work with stakeholders to establish shared goals and a prioritized roadmap of ideas for achieving them. This role will influence product, process, and operational changes; you will take a holistic view and seek improvement where it’s most impactful.\n\n* Triage specific issues and operational paint points as they come up, and consider both tactical and strategic responses\n\n* Partner directly with product management to define requirements & influence the prioritization of initiatives that span each of our applications. \n\n* Work closely with marketing, operations, and support teams to roll out changes and ensure all users, external and internal, are well-informed and trained.\n\n* Establish processes to measure and report on the outcomes of the changes and highlight next steps.\n\n\n\n\nWhat you'll need:\n\n\n* 8+ years of product management, operations optimization, or related experience, ideally with time both at startups where you’ve helped launch new products and at larger companies where you’ve developed solutions that scale\n\n* Direct experience in logistics, transportation, rideshare, or a similar real-time marketplace is preferred\n\n* Experience working closely with product management or engineering teams to implement product fixes to operational issues\n\n* Experience leading cross-functional initiatives with executive visibility\n\n* Skilled at analyzing data in SQL and / or Tableau \n\n* Bachelor's degree \n\n\n\n\n** This role will be fully remote from a state where we do business AZ, CA, CO, FL, IL, KS, MD, MI, MO, NC, NJ, NM, NV, NY, OK, OR, SC, TN, TX, UT, VA, WA, WI\n\nWhat you will get\n\nWe want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer competitive market comp, flexible vacation, FSA, medical, dental and vision, 401(k), and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is committed to fair and equitable compensation practices. The salary range for this role is $130,000 to $160,000 a year.  Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set and specific work location. The total compensation package for this role also includes equity stock options
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLos Angeles, California, United States