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Remote Engineer Work from Home Job in November 2019 at companies likeThorn and Action Verb posted 20 days ago

Remote Engineer Work from Home Job in November 2019 at companies likeThorn and Action Verb posted 20 days ago

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Thorn


Senior Data Engineer


πŸ‡ΊπŸ‡ΈUS-only

Senior Data Engineer


Thorn

πŸ‡ΊπŸ‡ΈUS-only

data

engineering

engineer

work from home

data

engineering

engineer

work from home

πŸ‡ΊπŸ‡ΈUS-only20d
Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.\n\nEarlier this year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. A key aspect of our work is partnering with the National Center for Missing & Exploited Children and building technology to optimize the broader ecosystem combating online child sexual abuse.\n\n**What You'll Do**\n\n* Collaborate with other engineers on your team to build a data pipeline and client application from end-to-end.\n* Prototype, implement, test, deploy, and maintain stable data engineering solutions.\n* Work closely with the product manager and engineers to define product requirements.\n* Present possible technical solutions to various stakeholders, clearly explaining your decisions and how they address real user needs, incorporating feedback in subsequent iterations.\n\n**What We're Looking For**\n\n* You have a commitment to putting the children we serve at the center of everything you do.\n* You have proficient software development knowledge, with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.\n* You’re experienced with devops (Docker, AWS, microservices) and can launch and maintain new services.\n* You are experienced with distributed data storage systems/formats such as MemSQL, Snowflake, Redshift, Druid, Cassandra, Parquet, etc.\n* You have worked with real-time systems using various open source technologies like Spark, MapReduce, NoSQL, Hive, etc.\n* You have knowledge in data modeling, data access, and data storage techniques for big data platforms.\n* You have an ability and interest in learning new technologies quickly.\n* You can work with shifting requirements and collaborate with internal and external stakeholders.\n* You have experience prototyping, implementing, testing, and deploying code to production.\n* You have a passion for product engineering and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.\n* You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.\n\n**Technologies We Use**\n\n*You should have experience with at least a few of these, and a desire and ability to learn the rest.*\n\n* Python\n* Elasticsearch / PostgreSQL\n* AWS / Terraform\n* Docker / Kubernetes\n* Node / Typescript \n\n#Salary\n100000-150000\n \n\n#Location\n- πŸ‡ΊπŸ‡ΈUS-only

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This year

Action Verb


Work From Home Hosting Customer Service Representative

Work From Home Hosting Customer Service Representative


Action Verb


sys admin

medical

engineer

full time

sys admin

medical

engineer

full time

5yr

Stats (beta): πŸ‘ 1,097 views,✍️ 0 applied (0%)
\nDo you understand hosting?\n\nDo you enjoy talking on the phone to customers and prospects?\n\nCan you write emails with perfect grammar, every time?\n\nDoes making a customer happy make you happy?\n\nAre you willing to go the extra mile to look after our customers?\n\nIf so, we have an awesome, full-time career opportunity at a fun, laid-back tech company.\n\nWe're Action Verb, and we're looking to hire two full time customer support professionals to join our team.  You'll be a front line customer support representative for BrickFTP (http://brickftp.com/), Vae Platform (http://www.vaeplatform.com/) and other products that we have in development. \n\nRecruiters, please stop reading now.  We only want to talk directly to interested candidates.\n\nWho's Action Verb?\n\nAction Verb is a bootstrapped, profitable company founded in 2007.  Action Verb offers two main products:  BrickFTP,  a hosted file sharing service for business, and Vae Platform, a unique web hosting platform with an integrated SaaS CMS system.  Our SaaS services have over 1,000 paying customers and a total userbase of about 20,000 users.\n\nWe're a small company -- you'll be the 6th person on the team when you join.  We all work from home and communicate via HipChat.\n\nYou can check out our website at http://actionverb.com/.\n\nHere's what you'll be doing.\n\nYou'll be responding to support tickets via email and telephone.   These tickets typically relate to billing or technical problems with our hosting platforms.  You'll learn the details of all our products and be able to offer suggestions to customers.  You'll work with our engineers to resolve any technical issues that come up. \n\nYou'll maintain a back-and-forth conversation with customers letting them know the progress of anything you're having fixed for them.  You'll give our customers '5-star' service.  We have a reputation for really caring about our customers, and you'll help us maintain that.\n\nYou'll be 'the face' of our business to all our prospective and current customers.\n\nYou'll patiently deal with users who don't fully understand our products.  \n\nHowever, most of our customers are highly technical CTOs or IT director-types, so we hope that your time will be spent mostly with high-level customers who understand our products.\n\nHere are the details of the job offer.\n\nThis is a full-time, salaried work-from-home position, with full health, dental, and vision benefits.  The pay is up to $60,000 per year plus profit sharing from our hosting products.  12.5% of all profits from our business are paid into a bonus pool, which are paid out to all employees based on your relative salary.\n\nWe also provide annual raises to employees who continue to work for Action Verb.\n\nYou will get to travel with the rest of the team on four trips per year for training and brainstorming.  \n\nThe total work demands (in terms of actual time spent working with customers) are considerably less than 40 hours per week, however, we are looking for someone who will be able to be on-call/accessible to our customers all 7 days per week, from 9am-8pm EST.  \n\nThe phone call and off-hour volume is low.\n\nFor the right type of person, we believe that this arrangement is better than a traditional 9-5 job.

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When applying for jobs, you should NEVER have to pay to apply. That is a scam! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.