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Puppet Labs


Director Of Eastern Region Solutions Engineering Services

Director Of Eastern Region Solutions Engineering Services


Puppet Labs


finance

admin

ops

marketing

finance

admin

ops

marketing

4yr
\nDepartment: Customer Success\nReports to: SVP of Customer Success       \nLocation: Anywhere, East Coast   \nEnjoy leading technical, customer-facing teams?  Do you love IT automation software?  Excited about what Puppet is doing and want to be a part of it?\nPuppet Labs is hiring a Director of Eastern Region Solutions Engineering & Services to help drive strategic direction for the department and set the daily operations for the Eastern Region, which is comprised of Solutions Engineers (pre-sales) and Professional Services Engineers (post-sales).  The Director will coach a growing team to ensure we are delivering outstanding services to Sales and our customers.  \nIn this role, you will both ensure we continue to support our Sales team and champion our customers needs and oversee PS engagements with customers as well as manage team members, milestones, and activities.  You will coordinate with peers and other departments, such as User Experience, Engineering, and Sales to collaborate on special initiatives and to formalize feedback and communication loops.  \nYou will work with the other Customer Success Directors to ensure best practices in pre and post-sales activities are implemented across the organization.  You will participate in the development of the services roadmap and represent the needs of customers.  Working with the Director of Partner Enablement you will ensure that the Eastern Region service and training partners are enabled to provide high-quality support through Puppet authorized partner programs.   \nThis position operates in a team-oriented environment.  As a result, you must build and maintain strong and effective working relationships internally with peers on the services management team, sales, marketing, business development and product marketing.  As a leader you must also ensure that your team creates and maintains effective working relationships with various internal and external teams.\nQualifications\n* \nA combination of  8 years management experience in building, leading and growing field-based pre-sales teams and professional services teams in an enterprise software or open source company.  Focus of experience should be on the pre-sales side.\n* \nExcellent leadership skills, with proven success in hiring, leading, engaging and motivating staff, as well as working effectively across departments.\n* \nStrong customer orientation with demonstrated experience in achieving a high level of customer satisfaction\n* \nAble to identify problems, resolve escalations (including collaborating with others when necessary), act decisively and show good judgment.  Able to gain sponsorship and consensus on key initiatives\n* \nExcellent written and verbal communication skills; highly refined interpersonal skills; and high caliber presentation skills.   The ability to successfully translate product information to both technical and non-technical professionals at all levels of an organization is required.\n* \nEmpathy with our customers and their problems through experience in a Unix/Linux systems administration or development role.\n* \nStrong industry knowledge (configuration management, data center management, and systems management domains)\n* \nExcellent time and project management skills\n* \nExperience in developing and launching service offerings;  generating and interpreting business and service delivery key metrics; and managing multi-department budgets\n* \nAbility to travel up to 35-50% nationally and internationally\n* \nBA or BS degree in computer science or a related field\n\n\nApplication Instructions\nPlease include a cover letter with your application describing why you are interested in working for Puppet Labs, and how you feel your experience fits the listed qualifications of the position.\nWorking for Puppet Labs\nOur mission at Puppet Labs is to drive the cost of technology change to zero.  We make IT automation software for systems administrators, freeing them from repetitive work and fire-fighting so they can do more interesting and higher-value work for their organizations.  Our most important measure of success is their love for our products.\nWe're growing fast, but we're determined for everyone here to have a real impact on the company and our customers every day.  We're driven and restless.  We encourage creativity and collaboration.  By challenging each other, we foster continuous improvement.  We hire carefully for passion, self-motivation, intelligence, curiosity, and adaptability.\nWe offer excellent health benefits for employees and family, a flexible time-off policy (that we do insist you use), and a variety of methods to grow your skills and further your career.  We have employees all around the US, the UK, Sweden, Canada, the Czech Republic and Australia.  Our headquarters in downtown Portland, Oregon, is one block off Tom McCall Waterfront Park with views of Mt. Hood, Mt. St. Helens and the Willamette River.\nPuppet powers thousands of companies, including Twitter, Yelp, Disney, Google, Citrix, eBay, NYSE, Cisco WebEx, Salesforce, Bank of America and PayPal.  Our investors include Kleiner Perkins Caufield & Byers, VMware, Google Ventures, Cisco, True Ventures, Radar Partners, and Emerson Street Partners.\nPuppet Labs is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.\nIf you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 877-575-9775 for assistance.

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Music Prodigy


Front End Developer

Front End Developer


Music Prodigy


edu

teaching

css

html

edu

teaching

css

html

5yr
Music Prodigy is growing.  Music Prodigy is looking to add a talented, passionate team member to join our mission to provide the world’s most used platform to spread music education.  At the heart of Music Prodigy is its real-time polyphonic pitch detection which provides any user access to immediate performance assessment for any instrument, including voice and polyphonic instruments like acoustic guitar and piano.  As such, Music Prodigy technologies have been and are being used by hundreds of thousands of users: teachers, students, and do-it-yourself music learners.\n\n\n\nFront-End Developer\n\n\nMusic Prodigy is seeking a Front End Developer. In this role, the ideal candidate will create and implement clean and intuitive interfaces for websites and software applications that meet the needs of Music Prodigy and its teachers and students. Please see the desired job skills and requirements below: \n\n\nCandidate will be responsible for:\n\n\n\nCreating intuitive, functional interfaces for websites and web/mobile applications\n\n\n\nHand code HTML and CSS and work collaboratively with engineers, product managers, executives, and other designers to and bring the concepts to life\n\n\nActivities may include:\n\n\n\n\n\nRequirements gathering to understand client (internal or external) needs\n\n\n\nApplying understanding of client needs and UI/UX best practices to create wireframes and mockups\n\n\nTheme/page layout design and implementation\n\n\n\nCustom graphics creation\n\n\nUnifying website and in-app software designs and styles\n\n\n\n\n\nCreating online/digital/print marketing such as tradeshow collateral or other efforts as needed\n\n\nDesign and present high-fidelity comps\n\n\n\nBuild scalable solutions to improve the user experience\n\n\n

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Confidential CC


UX Designer

UX Designer


Confidential CC


ios

exec

ux

mobile

ios

exec

ux

mobile

5yr

Stats (beta): 👁 5,346 views,✍️ 0 applied (0%)
\nConfidential CC is a confidential communications startup based in the New York City with satellite offices and team members’ worldwide. We're looking for a seasoned User Experience Designer who specializes in robust and modern user experience (UX). You will work with team members to improve the design and user experience of the Confidential CC mobile and desktop applications, webmail portal, and marketing website.\n\nResponsibilities:\n\n\n* Create and actively maintain the UX strategy, vision, design guidelines, and best practices through proper documentation and supporting illustrations, including storyboards and context scenarios; actively apply to develop high-quality user flows and end-to-end experiences\n\n* Define, design and implement features that would improve the overall user experience.\n\n* Brainstorm and align with technical teams responsible for building the online and mobile experiences.\n\n* Create briefs, user scenarios and storyboards, text strings, flow charts, annotated wireframes and any other documentation that defines the user experience. Responsible for the current and next generation design of the Confidential CC mobile and desktop application.\n\n* Create clean, comprehensive deliverables and work with Project Manager and technical team to ensure deadlines are met.\n\n* Development Support: Upon completion of the design, work with the technical team to implement the recommended changes. Work with engineers (review software builds, identify and solve issues, and manage relevant updates to specifications) as needed.\n\n* Launch and support usability testing and analytics; using analytics to make updates and improve user experience.\n\n\n

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