Remote Engineer + Cloud + Customer Support Jobs in Jul 2019 πŸ“ˆ Open Startup
RSS
API
Post a Job

get a remote job
you can do anywhere

13 Remote Engineer Cloud Customer Support Jobs at companies like Skyscrapers, Brickftp and Platform.sh last posted 2 years ago

13 Remote Engineer Cloud Customer Support Jobs at companies like Skyscrapers, Brickftp and Platform.sh last posted 2 years ago

Get a  email of all new remote Engineer + Cloud + Customer Support jobs

Subscribe
×

  Jobs

  People

πŸ‘‰ Hiring for a remote Engineer + Cloud + Customer Support position?

Post a Job - $299
on the πŸ† #1 remote jobs board

This year

Skyscrapers


Customer Lead Engineer

verified

Customer Lead Engineer


Skyscrapers

verified

devops

cloud

engineer

customer support

devops

cloud

engineer

customer support

2yr

Stats (beta): πŸ‘ 834 views,✍️ 0 applied (0%)
You are passionate about open source technology, public cloud, containers, devops and modern application architectures and workflows? Then you might be the person we’re looking for!{linebreak}{linebreak}## About the role{linebreak}{linebreak}For the *Customer Success Circle* we are looking for a person that can fill the role of *Customer Lead Engineer* as primary role. This role would ideally by combined with a more technical role that we have open (check our other openings).{linebreak}{linebreak}Skyscrapers has various kinds of customer stacks ranging from custom built cloud platforms based on CodeDeploy to the fully standardised container based platforms we've been building lately. The Customer Success circle is the group that works directly with our customers to deliver that technology and provide the necessary guidance.{linebreak}{linebreak}People in the Customer Lead Engineer role work with our customers to deliver the right technology, make sure they can use it and that the cooperation evolves in the right (technical) direction.{linebreak}{linebreak}## Your key responsibilities{linebreak}{linebreak}This role is a combination of technical first point of contact, hands-on technical advisor and trusted liaison between both companies.{linebreak}{linebreak}* Be the main liaison between the customer’s development/ops and our team(s){linebreak}* Communicate important events (roadmap changes, operational issues, …) to all stakeholders{linebreak}* Ensure operations go smooth for your customers{linebreak}* Support operational coverage of all customers, follow up and solve incidents{linebreak}* Bring customer feedback to the attention of the right circles in Skyscrapers{linebreak}* Align Skyscrapers Reference Architecture and customer roadmaps{linebreak}* Understand customer business, culture, challenges and direction{linebreak}* Integrate customers in our way of working (process, guidance & education){linebreak}* Follow up customer work (setups, changes, etc) as they are handled in the Skyscrapers organisation.{linebreak}* Participate in a 24/7 rotation and emergency response (company wide) and some other non-24/7 shared responsibilities{linebreak}* Potentially take up other roles as well (secondary roles){linebreak}{linebreak}## Interested?{linebreak}{linebreak}Interested? You can find [a more detailed description of the role here](https://skyscrapers.eu/jobs/lead-engineer). Also be sure to check out [the general jobs page for more important information](https://skyscrapers.eu/jobs).

See more jobs at Skyscrapers

Visit Skyscrapers's website

# How do you apply?{linebreak} This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
Apply for this Job

πŸ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

Platform.sh


Python Cloud Support Engineer

Python Cloud Support Engineer


Platform.sh


cloud

python

engineer

customer support

cloud

python

engineer

customer support

4yr

Stats (beta): πŸ‘ 8,978 views,✍️ 0 applied (0%)
{linebreak}Platform.sh the award-winning PaaS solution from Paris, France, is looking for a Pythonian Cloud and Support Engineer with a taste for Go, good Linux system understanding and a real hunger for the challenges of building robust distributed systems.{linebreak}{linebreak}Platform.sh support engineers regularly spin up hundres of CPUs on AWS, OpenStack, or VMWare clusters, and hand them over to customers running a variety of web applications. We help large ecommerce and publishing sites scale and succeed as they implement continuous integration and continuous deployment. Want to meet them?{linebreak}{linebreak}We can clone whole running systems, including the state, services, and topology in a matter seconds, but we want to be able to run that on any developer’s local box. Want to help us build that?{linebreak}{linebreak}We’ve got a build and orchestration engine that guarantees consistent code deployments on the clouds that we currently use. But we want to extend that to any cloud, even private ones. Help us roll that out.{linebreak}{linebreak}The main API to operate and orchestrate our clusters of LXC containers is Git; our customers need onboarding and training before they can master the Platform.sh fu. Are you good at explaining technology to people?{linebreak}{linebreak}We need to automate more of the Puppet automation. We need to have more auto-healing on the high-availability clusters. We need more performance out of our multi-protocol ssh proxy. We need work on our CEPH Implementation; We need to get our fabulous Debian package generation streamlined and faster. We need… great ideas on how to make Platform.sh even better, and someone who can help our customers overcome the bumps in the road. Interested? Join us!{linebreak}{linebreak}This position involves 20% engineering and 80% provisioning, onboarding, and customer support (including on-call). Preference will be given to candidates in the Asia-Pacific region.

See more jobs at Platform.sh

# How do you apply?{linebreak} This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
Apply for this Job

πŸ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Stats (beta): πŸ‘ 1,387 views,✍️ 0 applied (0%)
Looking for a multi-faceted role, supporting an organisation that makes a difference? {linebreak}{linebreak}Help support, run and develop the internal IT operations of The IHTSDO - the non-profit terminology standards development organisation that's benefiting healthcare and clinical advancement worldwide.{linebreak}{linebreak}Our team of researchers, software engineers and core function staff all work from home. We're proponents of open source technology and our infrastructure is cloud-based. We're part of a wider community that's relying on our technology, and our own IT operations must stay usable, be robust and scale as we evolve.{linebreak}{linebreak}Mentored by our Head of Technical Services and, working closely with our DevOps Lead, we need you to turn your hand to many things, including; software engineering environments running Confluence and JIRA; collaborative tools and our support desk; the systems behind our website and intranet; and our cloud infrastructure. {linebreak}{linebreak}There are many new projects and milestones ahead. We share your passion for continuous improvement, adopting relevant new technologies and finding better ways of working.{linebreak}{linebreak}Upcoming projects:{linebreak}{linebreak}Enhancing and supporting new collaborative working tools and services based on the Atlassian suite of tools{linebreak}Provide world class support to our end users for the tools we use to run the organisation and our communities{linebreak}Contributing to the IT operational roadmap, policy, process and documentation{linebreak}Delivering new services, resources and improvements on a per project basis{linebreak}{linebreak}About you:{linebreak}{linebreak}- You're ready for a mid-level role in IT operations support{linebreak}- You have excellent user empathy and good judgement{linebreak}- You learn quickly and you're adept at finding effective workable solutions{linebreak}- You have a Computing related degree, or an equivalent understanding of computer science{linebreak}- You're familiar with JIRA and Confluence and can administer these environments{linebreak}- You have supported and managed Google for Work services{linebreak}{linebreak}Our current systems run - mentoring provided:{linebreak}{linebreak}Atlassian suite; JIRA and Confluence | Google for Work | nginx | Freshdesk | continuous integration | Jenkins | Ansible | Continuum | Maestro | Maven | SVN | GitHub | Trello | Apache | PostgreSQL | MySQL | Java | Angularjs | Amazon Web Services | open source | and more{linebreak}{linebreak}Salary and benefits:{linebreak}{linebreak}- Β£35,000 – Β£50,000 or equivalent {linebreak}- 25 days paid holiday + bank holidays | discretionary home office setup assistance | laptop | expenses{linebreak}{linebreak}About us:{linebreak}{linebreak}The IHTSDO is a non-profit clinical terminology standards organisation with 27 member countries worldwide. We seek to improve the health of humankind by fostering the development and use of suitable standardised clinical terminologies, notably the β€˜SNOMED CT’ product, in order to support safe, accurate, and effective exchange of clinical and related health information. The focus is on enabling the implementation of semantically accurate health records that are interoperable. www.ihtsdo.org{linebreak}{linebreak}Located: home based (within two hours' travel of UK){linebreak}{linebreak}Start date: asap, by end of January 2016{linebreak}{linebreak}{linebreak}Extra tags: Atlassian, JIRA, Confluence, Cloud IT, Technical Support, Systems Developer, DevOps

See more jobs at The IHTSDO

Visit The IHTSDO's website

# How do you apply?{linebreak} This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
Apply for this Job

πŸ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.