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Median pay is $75,000/y

8returns

 This job is getting a high amount of applications right now (32% of viewers clicked Apply)

verified
🌏 Worldwide
 
💰 $60k - $100k

rails

 

react

 

saas

🔎1,692 opens
✅ 547 applications (32%)

8returns is hiring a Remote Senior Software Engineer

At [8returns](https://www.8returns.com), we're transforming one of the most frustrating, environmentally damaging and costly aspects of e-commerce — returns. Brands love 8returns because it delivers a seamless returns experience for customers, frees their team from tedious manual tasks and is more sustainable for our environment. We just received our first round of funding from industry leaders like Philipp Kreibohm (founder of home24), Björn Sykora (founder of Mister Spex), Paul Schwarzenholz & Björn Kolbmüller (founders of Flaconi and Zenloop), Johannes Schaback (CTO SumUp), Tamaz Georgadze & Frank Freund (founders of raisin), Verena Pausder (author & entrepreneur) and many more!\nAs a small team, we’re all generalists and constantly picking up new challenges. When it comes to code, we’re looking to work with experienced people who can pick a problem and solve it. If you are someone with a strong drive to build something new, while tackling any obstacles in your way, and motivated by constantly learning and becoming better, 8returns is for you.\n### **What you’ll do:**\n- You'll be working with a small team in building a product that will be used by millions of people.\n- You will lead projects from start to launch. This requires you to take product ownership, initiative, be creative and reliable.\n- Our stack is Ruby on Rails + Postgres + React.\n### **Who You Are:**\n- You are passionate about writing high-quality code in Ruby on Rails or React\n- Knowledge of web service technologies and REST best-practices\n- You have experience working in small, distributed teams\n- Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment\n- You are able to decide what aspects of products need to be perfected and when to cut corners to ship faster\nYou’ll be able to work remotely and (mostly) set your own schedule. \n\nBe sure to mention the words **TOOL EXPOSE BAMBOO** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants.\n\n \n\n#Salary and compensation\n$60,000 — $100,000/year\n\n\n#Location\n🌏 Worldwide


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SellerLot

 This job is getting a high amount of applications right now (11% of viewers clicked Apply)

verified closed
🌏 Worldwide
 
💰 $20k - $70k

api

 

python

 

vuejs

🔎2,637 opens
✅ 285 applications (11%)
This job post is closed and the position is probably filled. Please do not apply.
SellerLot is looking for a full-stack developer. The position involves working on our in-house platform which enables customers to sell on various marketplaces around the world. The project is almost brand new, so you don't have to worry about technical debt and support of legacy features.\n\nOur stack includes:\n\n- Django (Python)\n- Vue.js (Javascript)\n- Celery and Redis\n- Postgresql\n- AWS\n\nYour daily tasks would include:\n\n- Developing new features for our platform\n- Working on API integrations\n- Fixing bugs (c'est la vie) \n- Working closely with the CTO to create a product roadmap and help define new features.\n\nWhat's in it for you?\n\n- We are a very small and tight team\n- Brand new project - no technical debt\n- Fully remote position\n- Ability to work in your own timezone.\n- Paid time off for any public holidays you observe and vacations\n- Good compensation\n- Low-stress work environment\n\nYou are an ideal candidate if:\n\n- You have experience building web applications\n- You are very experienced with databases and have no problems writing SQL to generate reports\n- You have versatile interests, such as devops, product, Linux, or clean code\n- You focus on outcomes (i.e. when you have a task, you will want to understand what needs to be achieved by completing that task)\n- You want to grow with the company\n\nCompensation:\n\n- Compensation will depend on your experience, but it is around the industry standard\n\n \n\nBe sure to mention the words **SAD SHAFT EXAMPLE** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants.\n\n \n\n#Salary and compensation\n$20,000 — $70,000/year\n\n\n#Location\n🌏 Worldwide


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Netalico


closed
North America, South America
 
💰 $60k - $90k

html

 

css

 

javascript

 
🔎4,708 opens
✅ 466 applications (10%)
This job post is closed and the position is probably filled. Please do not apply.
* 💡 4-6 Years of Experience\n* 🗺 Anywhere in the Americas\n* 🏖️ Flexible Hours and Vacation\n* 💸 $350 Receive a Referral Bonus \n* 🔑 Work Directly with the Founder\n* ⚕️ Health Insurance Reimbursement\n* 📛 Conferences and Learning Opportunities\n\n**Get Paid**: If you recommend this job to the person that gets hired, we will give you a $350 referral bonus! How will we contact you about giving you your bonus? Tell your referral to list your name and/or email in the “How did you hear about this job?” question. Once they’re hired, we’ll make sure you get paid.\n\n## Summary\n\nNetalico is hiring a Frontend Developer to work directly with its founder. This is a new position with a fun, fully remote team that offers the opportunity to work with a variety of e-commerce stores and make an impact on their business.\n\n## About Us\n\n[Netalico](https://netalico.com/) is a hands-on, merchant-focused e-commerce development agency. The team mostly works with Magento, Shopify, and Bigcommerce clients to build, maintain, optimize, and grow their online stores through smart, scalable code. They’re people and partners, not just another vendor.\n\nNetalico started about ten years ago when Mark, the founder, was a freelance web developer. Over time, his team grew and they became e-commerce focused. Today, they have retainers with 25 companies, some of which have been clients for the past nine years. The team loves working with long-term clients because of the opportunity to build long-term relationships. They’re invested in writing quality code and love growing with their clients as they help bring them success. Get to know the team a little bit more here!\n\n## Our Team\n\nThere are eight of us, all based within the Americas. Everyone works independently and there’s no micromanagement. We communicate daily on Slack, which is our virtual watercooler and we have lots of fun staying in touch. We have virtual company lunches where everyone will order their own lunch through ‘Uber Eats’ and we’ll play some games on Jackbox. Even though we’re all apart, we try to stay connected and keep things fun! We use Asana to manage our work.\n\n## The Role\n\nThe business has been doing well and growing over the last few years. Our Shopify clients have increased and we want to build out the resources and capabilities our company has to better serve those clients. This is a new position to help scale that part of the company. That is why we are in need of a Frontend Developer to work directly with Mark, the founder.\n\nEach day, there’ll be a mixed bag of tasks and various projects. Some projects are small while there’ll be longer, ongoing projects. There are plenty of interesting e-commerce stores to work with and interesting problems to be solved. The project managers will be communicating with the clients for you and handle the organization of the tasks to help keep everything straightforward and focused. One of the most important skills is attention to detail in matching the designs and testing on multiple devices and resolutions.\n\n## Required Skills\n\n* HTML\n* CSS\n* Javascript\n* JQuery\n* At least 4-6 years of experience in professional development\n* Experience with converting designs to actual code\n* Strong preference for someone who has worked with Shopify\n\nA background in agencies or e-commerce is a perk.\n\nExperience with Shopify is not essential but it will definitely help. We’re most interested in someone who is an excellent frontend dev and can write great code.\n\n## Are you in?\n\nAre you ready to work with Mark and build this part of the company? We want to hear from you!\n\nNetalico asks respectfully to only apply through the application form and do not email/apply directly to Netalico. Any applications sent directly to Netalico will not be considered. Recruiters and Agencies please do not contact Netalico directly. \n\nBe sure to mention the words **FOX EXILE BLACK** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants.\n\n \n\n#Salary and compensation\n$60,000 — $90,000/year\n\n\n#Location\nNorth America, South America


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Highstreet Mobile


🎈 verified closed
EU Only
 
💰 $50k - $90k

backend

 

ruby

 

saas

🔎2,544 opens
✅ 254 applications (10%)
This job post is closed and the position is probably filled. Please do not apply.
At Highstreet Mobile, our mission is to deliver the world’s best shopping experience with beautifully designed apps for global fashion and lifestyle brands. We’re currently serving over 30 apps for Android and iOS and support most of the biggest e-commerce platforms.\n\nWe are looking for an experienced Ruby developer to join our backend team. In this team, you will be working on the beating heart of our product, the Highstreet API. All code is written with a platform mindset: it should allow for customer-specific tailoring while offering a consistently great end-user experience. \n\nYou’ll join a team currently consisting of two experienced developers and a lead, so there’s plenty of room to make an impact: write quality code, have it undergo code review, ship it to production, track app reliability, and help others to do the same. \n\nAlthough we still have a great office in Utrecht, The Netherlands, we’ve transitioned to becoming a remote-first company since the beginning of 2020. While a large part of our team is based in the Netherlands, we’ve got people working for us from all over Europe: we’re eight different nationalities, living in nine countries. And we put a lot of effort into making everyone feel at home. It’s up to you from where you’ll join us.\n\n# Our tech stack, how we work, and what you’ll work on\nThe Highstreet API is a REST-API written in Ruby using the Sinatra web framework, with a few outpost services written in Go. Because we integrate with many external services, we’re using Redis and Cassandra for our caching needs. We write our tests (mostly unit) in Minitest. Everything is deployed using Kubernetes on Google Cloud Platform. We’re using Terraform to automate most of our infrastructure build-up and tear-down. \n\nFor this role, you must have experience building RESTful APIs and know what it’s like to create a service that interacts with many third-party systems. Prior experience with Go, Kubernetes, and/or Terraform is not required, and we will make sure there will be plenty of time to learn this when you need it.\n\nLast year we started to use the Shape-Up methodology to develop our products. In short, this means you’ll work in a largely autonomous team together with mobile developers and designers in six-week cycles for focused work, followed by a two-week cooldown period which can be used to work on whatever you want. Because we work remotely, we have few recurring meetings, and instead, often communicate asynchronously. Of course, when we think it’s more efficient, we sometimes pull a few people together to discuss stuff in a call. (We like Tuple and Around.)\n\n## In your first month\n* Get up to speed with our tech stack and current projects\n* Meet everyone from design to sales to support to learn about their areas of expertise\n* Work on a small-batch project and have some code shipped to production\n\n## In your first 3 months\n* Feel comfortable in most of the essential parts of our backend codebase\n* Work autonomously on one or more big-batch projects\n* Review code by team members\n\n## Within your first 12 months\n* Know all the details of the backend codebase and how all parts interact with each other \n* Work together with our mobile developers on an RFC outlining a new API endpoint for our apps to use\n* Help set the technical direction of our platform to maintain scalability with more customers and more e-commerce platforms supported\n\n# Who are you?\n* You are a mid-level/senior developer, preferably experienced in Ruby\n* You have at least 3 years of professional experience in designing and building RESTful API’s\n* You like to take pride in the things you build\n* You have attention to detail: you write tests, think of edge-cases, and do not expect external services to always behave as documented\n* You enjoy learning new things and aren’t afraid to experiment and fail\n* You have really good writing skills\n\n# Benefits\n* Flourish in a culture of trust, ownership, and standard of excellence\n* Work remotely whenever you want\n* Possibility to work from our HQ at the heart of Utrecht (where delicious lunches are provided daily and we’ve got weekly team drinks on Friday)\n* Ability to work anywhere between 32-40 hours/week, on a flexible schedule\n* 25 vacation days + 5 flex days\n* Competitive compensation package based on skills and experience.\n* Parental leave (2 weeks paid leave for partners)\n* We pay 70% of your pension plan\n* Yearly get-together, either by bringing all team members to a special destination or by flying remote team members to Utrecht (when this is possible again, of course)\n* You’ll be employed directly at Highstreet or through long-term contracting based on your location and personal preferences\n\n# Why you’ll love working with us\nWe are proud of our fantastic product and believe it has lots of potential. We are growing fast and have fun while building our platform and company. We try to foster a progressive and innovative environment with a lot of freedom and flexibility and give people a lot of trust and responsibility. Join us if you value a company where you can be yourself, work in a small team without corporate structures, and can contribute to a progressive working environment for everyone. \n\nBe sure to mention the words **ENTIRE VOTE RESOURCE** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants.\n\n \n\n#Salary and compensation\n$50,000 — $90,000/year\n\n\n#Location\nEU Only


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First and Third


verified closed
United States, Europe, Canada
 
💰 $60k - $90k

shopify

 

front end

 

ux ui

🔎2,085 opens
✅ 106 applications (5%)
This job post is closed and the position is probably filled. Please do not apply.
**Overview Of Role:** \nFirst and Third is looking for a Shopify developer to join us in solving unique problems for our eCommerce clients. Currently, we service quite a few Shopify Plus clients who utilize much of the standard Shopify ecosystem as well as leveraging some of the more popular apps such as Recharge payments, Yotpo, Klaviyo, Klarna and more.\n\nWe are looking for a developer to come alongside our team and assist with building and adding features to new themes, implement and build upon Shopify apps, manage and implement custom discount solutions, develop custom reporting solutions, and much more.\n\nApplicants need to have a strong understanding of the full Shopify ecosystem, including theme and template development languages, an understanding of the theme API, strong liquid syntax capabilities, and understanding of how Shopify works under the hood, as well as an understanding of the Shopify API both public and private.\n\n**Our mission:**\nAt First + Third, it is our mission to outperform average agencies. We believe that when an agency only thinks about how to get a project done and not enough about the client’s goals, it becomes impossible for the project to be a success.\n\nAs an organization we are obsessed with helping our clients understand and achieve their objectives through thoughtful, well-executed web design and development. We are relentless in our pursuit of the very best solution for each individual client and work tirelessly until the desired results are achieved.\n\nAs a team, we invest ourselves fully in meeting our client’s goals as if they were our own because when they succeed, we do too. \n\n**Responsibilities**\n* Execute - Be able to take visual designs and turn them into fully functional Shopify Theme code including semantically correct liquid syntax, component and blocks that will allow page section re-use as well as the ability to manage page content, as well as write clear and understandable CSS and javascript code that complements the Shopify theme code.\n\n* Make it Engaging - Be able to work within the Shopify theme to provide an engaging and interesting eCommerce experience that will provide a high level of ROI to the client utilizing Shopify and industry best practices.\n\n* Connected - Be able to work with the Shopify theme API as well as the Front End shopify cart api logic for a truly custom user experience.\n\n* Manage - Be able to manage and implement Shopify features including content, product creation, content and page management as well as utilizing the API for custom features and custom reporting tasks.\n\n**Requirements**\n* 2+ Years of Shopify (Plus) development experience\n* Strong grasp of the Shopify ecosystem including it’s strengths and potential pitfalls.\n* Strong understanding of liquid template language, as well as an understanding of modern HTML, CSS, and Javascript paradigms.\n* Ability to create excellent cross browser functional web applications.\n* Ability to maneuver and manage Shopify data in both the template files and within the Shopify admin.\n* Understanding of the Shopify App ecosystem including how they work, and how they are implemented.\n* Understanding of Shopify data and the underlying Shopify API for both consumers and administrative users.\n* Familiarity with Sketch and Adobe XD.\n* A solid understanding of good UX and UI practices for websites.\n* We expect you to know your way around git and GitHub.\n* Experience working remotely.\n* Estimating work for a project and taking specs and turning into clearly defined, executable tasks.\n\n**Nice to have**\n* Ability to create Shopify Apps from scratch\n* Ability to write and test scripts in Ruby for Shopify Scripts\n* Ability to create a “Headless” commerce application based upon the Shopify API and ecosystem.\n* Experience with expanded front end libraries like React, etc.\n\n \n\nBe sure to mention the words **WING SKIN SAUCE** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants.\n\n \n\n#Salary and compensation\n$60,000 — $90,000/year\n\n\n#Location\nUnited States, Europe, Canada


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Venzee


🎈 verified closed
🌏 Worldwide
 
💰 $60k - $90k

node

 

serverless

 

event driven

 

aws lambda

🔎4,778 opens
This job post is closed and the position is probably filled. Please do not apply.
**About Venzee**\n\nWe believe intelligent supply chain functionality is inevitable and will significantly benefit growers, makers, brands, sellers, regulators, and consumers. At Venzee, we're building the foundation for a future where seamless, accurate, automated data flow simplifies processes, removes friction, and creates value for all those that rely on the myriad of data and information surrounding any product, anywhere.\n\nVenzee's mission is to unlock shareholder value by creating intelligent technology that removes friction from the global supply chain. Our products disrupt and displace inefficient manual processes in favor of integrated, machine-driven solutions.\n\n**Summary**\n\nAs a developer, you’ll work closely with the Architect to implement new features in the product. You’ll be involved in backend and API development. As part of an Agile team, you’ll participate in Backlog Grooming and planning sessions to help prioritizing the work and estimating the size of the features. In time, you will also be tasked with proactively improving the reliability of our applications. You’ll report to the CTO.\n\n**Technology**\n\nVenzee Mesh is adaptor API that help moving the data between PIM software to more than 400 different retailers in the world. Built on AWS, we've develop a serverless, event-drivent SaaS product that can be configured to move any kind of product from an no anywhere.\n\nWe're taking advantage of AWS Lambda service and rely on webhooks for asynchronous notification. If you like latest technology and architecture design, you'll love working with us !\n\n**Responsibilities**\n\n* Provide strong leadership and strategic guidance in the development of the feature\n* With Architect, develop and manage the KPI related to Development\n* Work with the architect to ensure that the automated tests are included in our CI/CD process.\n* Help the support/QA teams to identify bugs, define repro steps and then develop the fixes.\n* Stay up-to-date with the latest innovation in software development, including processes and tools\n* Participate in the growth of the Dev team (hiring process, training, coaching)\n* Work with the support/integration teams to identify problems and patterns, then define the appropriate strategy to avoid those issues in the future.\n\n**Desired Skills and Experience**\n\n* 5+ years as a developer\n* Experience in an Agile environment\n* Knowledge of Jira or other task management tool is a must\n* Have a deep understanding of the main AWS product/solution\n* Serverless AWS suite\n* Lambda\n* CloudFormation\n* Cognito\n* DynamoDB\n* Knowledge of development pattern\n* Event Driven Architecture\n* Microservices\n* Knowledge of branching strategy using Git/Github\n* Experience with Docker containers\n* Used to TDD as the main development strategy\n* Knowledge in Javascript (nodejs) is a must\n* Create Unit test to ensure quality of Work\n* Design new component according to the architecture guidelines\n* Maintain the CI/CD process\n* Experience as a lead/senior developer is a plus\n* Degree in computer science is a plus\n* Experience in e-commerce is a plus\n* Ability to communicate well and able to adjust his language according to the crowd\n* Leadership and being proactive are part of the quality we are looking for\n* Experience implementing processes that ensure high performance and team efficiency\n* Team player, effective motivator, coach, and listener; highly self-directed\n* All round strong sense of passion, enthusiasm and a sense of humor!\n\n**Other Specification**\n\n* English writing/speaking is a must\n* Remote work\n* Week of 40h\n* Unlimited time-off policy\n* No travel required\n* Starting Date : ASAP\n* Job Type: Full-time\n* COVID-19 considerations: Nothing special as it's a remote job. \n\nBe sure to mention the words **WINNER TIGER DERIVE** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants.\n\n \n\n#Salary and compensation\n$60,000 — $90,000/year\n\n\n#Location\n🌏 Worldwide


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Armstrong World Industries

 This job is getting a high amount of applications right now (10% of viewers clicked Apply)

🎈 closed
🇺🇸 US

management

 

engineering

 

engineer

🔎2,791 opens
✅ 293 applications (10%)
This job post is closed and the position is probably filled. Please do not apply.
AWI has recently launched our first eCommerce site which is a cutting-edge, end-to-end platform that connects facility managers, business owners and consumers with ceiling solutions. We are building a team to own, manage and grow this platform as we work to transform the building products buying experience.\n\nOur site can be found at: https://kanopibyarmstrong.com/\n\nAs our Manager of Software Engineering, you will be responsible for aligning the business and technology strategy to facilitate the success of this ecommerce startup.\n\n**Why should you join Armstrong World Industries?**\n\nArmstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1B in revenue, AWI has about 2,500 employees and a manufacturing network of twelve facilities.\n\nAt home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.\n\nFor more than 150 years, we have built our business no trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.\n\nWe are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.\n\n**What does it mean to work at Armstrong?**\n\nIt means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.\n\nBy joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:\n\n- A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more.\n- Personal development to grow your career with us based on your strengths and interests.\n- A casual work environment where we have a recognition program for our team, and service awards. You will also be able to make the most of our fitness center and lunchtime cafe. \n- A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results. \n \n**What you'll be doing:**\n\n- Set the technical vision and build the technical product roadmap to scale a word class product and services ecommerce experience; including defining long-term goals and strategies\n- Define technical requirements and systems architecture with clarity on feasibility, time, cost, and impact\n- Set buy/build strategy and negotiate with vendors to follow through on the strategy\n- Define best practices around coding methodologies, software development, and quality assurance\n- Attract and retain a team of world-class engineers\n- Establish a high performing, one-team engineering culture emphasizing creativity, growth, and development\n- Ensure all internal processes and external services comply with security and privacy regulations\n- Define and implement a consistent and repeatable process for quality assurance across all areas of organization and product build\n- Identify opportunities and challenges in the marketplace, with constant evaluation of technological advancements and innovation to mitigate impediments and cultivate success\n \n\n**What will make you successful:**\n\n- 8+ years architecting & building ecommerce experiences from pre-launch through maturity\n- Startup experience in key engineering leadership positions at high-growth technology companies\n- Experience scaling products, overseeing their build from MVP to mass scale\n- Hands-on skills in one or more modern programming languages (Nodejs, Typescript and Ruby preferred)\n- Experience with building service based architecture including use of micro services frameworks\n- Deep experience of application security and experience with PCI and regulatory compliance\n- Strong knowledge of DevOps and cloud infrastructure services (AWS, Azure, etc.)\n- Very thorough analytical and problem-solving skills - including requirements analysis, debugging and risk assessment\n \n\n**Preferred experience:**\n\n- Experience in software development using Shopify\n- SAP integration experience\n- Demonstrates creativity with a keen focus on innovative. Ability to think outside of the box and is intellectually curious\n- Knowledge of selling processes and strategies to capitalize on opportunities.\n- Strong communication skills and reports pertinent information at key milestones through clear, concise oral and written communication.\n\nArmstrong World Industries (AWI) is an equal opportunity, affirmative action employer and we value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.\n\nAccommodation statement: If you need a reasonable accommodation for any part of the employment process, please contact us by email at AWI talent acquisition and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.\n\nCome and build your future with us and apply today! \n\nBe sure to mention the words **CHEESE SNAP STRATEGY** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants.\n\n\n\n#Location\n🇺🇸 US


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Highstreet Mobile

 This job is getting a high amount of applications right now (10% of viewers clicked Apply)

verified closed
🇪🇺 EU
 
💰 $0k - $1k

mobile technology

 

saas

 

platform

🔎4,570 opens
✅ 469 applications (10%)
This job post is closed and the position is probably filled. Please do not apply.
At Highstreet it is our mission to deliver the world’s best Mobile e-commerce experience with beautifully designed apps for fashion and lifestyle brands. Are you that person that gets SaaS business but also loves mobile technology and design? Then we'd love to meet you! \n\nWe are looking for a Technical Customer Success Manager who helps customers like G-Star RAW, Jack & Jones and Scotch & Soda grow their business by using our platform technology.\n\n**Challenges & opportunities**\n\nIn this super-fun and challenging role, you are the number one go-to for our clients if they have any technical questions regarding our platform. You evangelize our vision and help the brands on our platform get the most out of the technology we offer. You are also accountable for end-to-end execution of a variety of technical projects and lead the onboarding of new customers to our platform. Here are a few of your tasks:\nProactively reach out to your accounts, point them to opportunities to make sure they offer the best possible app experience to their customers.\nEducate and inform customers about new technology we deliver and how they could use that. Then drive the projects with them to deliver the features.\nIdentify potential issues before they turn into problems and always be available to help. You provide 'tier 1' support to your accounts and provide troubleshooting via phone, web-based tools and emails and work directly with internal development teams to solve the issues.\nManage customer-specific implementation projects (eg enabling a new set of features for one of your customers). You manage the successful delivery of your projects in terms of time, quality and costs.\nEnabling new clients to integrate with our platform. This is achieved via a thorough understanding of client business requirements, current and emerging app development technologies and excellent knowledge of the solution Highstreet offers.\n\n**Who are you?**\n\nYour education is in business and you love technology, or you have an education in technology and love business and working with clients. Past experiences with any e-commerce platforms (such as Magento or SFCC) will help to accelerate your role. On top of that, we are looking for the following skills:\nYou have strong communication and listening skills. This involves active listening, presentation, writing and consulting. You know how to manage customer expectations.\nYou are very service-minded and understand that responsiveness is one of the pillars of being a great counterpart for your customer. You want to deliver, meet and exceed the customer’s needs, while at the same time being able to push back and defend platform choices that we have made. Being able to say no in a gracious way is an art you need to master.\nYou’re able to identify details while keeping the bigger picture in mind. Although you understand that responsiveness is key, you don’t jump into solutions right away.\nYou know how to manage on-time, on-budget and on-quality service and how to take Project Management and Service Delivery to a higher level.\nYou work in a structured way, know how to set the right priorities, and you have strong organisational skills\nIn general, you have good analytical skills, inquisitive attitude, and you can speak and write in English (our main company language).\n\n**A few examples of projects you’d be working on:**\n* Help customers (the brands we work for) expand to Asian countries like Korea and Japan.\n* Help customers prepare for Black Friday.\n* Help customers adopt our Personal Push API and inspire them on how to use it.\n* Help customers roll out App Clips in their retail stores.\n* Connect Klarna payments to the customers app checkout.\n\n**Benefits**\n* Flourish in a culture of trust, ownership, and standard of excellence;\n* Speak English in a company with people of 7 different nationalities;\n* Work remotely whenever you want;\n* The best tech needed for your job;\n* Possibility to work from our HQ at the heart of Utrecht. Next to the flagship stores of many of the brands we work for;\n* Delicious lunches provided daily;\n* We pay 70% of your Pension plan;\n* Company-wide outings & events.\n\nWe can only consider candidates who hold a valid EU Passport or Dutch work permit. \n\nBe sure to mention the words **KEY RENEW CENTURY** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants.\n\n \n\n#Salary and compensation\n$55 — $720/year\n\n\n#Location\n🇪🇺 EU


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