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Software Engineering Leadership Manager Heroku
Software Engineering Leadership Manager Heroku
\nManager, Software Engineering Leadership Opportunities, Heroku \n***Currently we have Leadership opportunities on our Front-end Engineering team and our Runtime team.***\nLocation: US & Canada\n(100% Remote or Offices - SF, CA /Bellevue, WA / Indianapolis, IN / Louisville, CO / Burlington, MA / Vancouver, CN)\nThe Heroku Manager Opportunity:\nManager roles are open in the Heroku Data, Runtime, and Platform Services departments, each of which is roughly 40 engineers, managers and PMs distributed around the US and Canada\nHeroku Data and Runtime develop and operate the underlying platform on which the rest of Heroku runs. We build scalable, distributed systems that support our critical internal customers and millions of external customers.\nHeroku Platform Services develops and operates the Heroku Platform itself: that includes the CLI and Dashboard user experience, the higher workflows like Continuous Deployment and Integration, the operational experience, the public APIs, and more.\nOur systems are built with AWS, Go, Ruby, gRPC, Kubernetes, Terraform, Postgres, Kafka and more.\nOur teams and leaders value team culture, inclusiveness, trust and safety above all\nOur leadership group is spread across the experience spectrum and we offer a great opportunity to learn from a diverse group of leaders in a strong mentorship environment\nWe lead as a group, work closely together, share big responsibilities and support each other\nHeroku Engineering is growing quickly and offers an opportunity for developing leaders to grow with us\n\nExamples of recent manager-led work:\nIntroducing new collaboration models as we grow (our squad and guild model) and evangelizing our methods within the broader engineering org\nDeveloping a team health survey and group discussion exercise based on the re:work framework for team effectiveness\nEmbedding in a squad of 3-5 engineers to rapidly iterate and ship something (ie: a customer-facing feature like Automated Cert Management or an engineering-driven sustainability improvement like decomposing our process manager into sharded Go gRPC services)\nWorking directly with strategic customers to gather feedback, navigate challenges and negotiate priorities\nBuilding relationships with major technology vendors and influencing their roadmaps\nImproving our hiring and onboarding processes to be more inclusive and scalable\n\nProfiles relevant to us may feature:\nFostering collaborative, engaging and inclusive team environments\nEstablishing clear priorities, expectations, and accountability for individuals and teams\nGuiding people through periods of growth and change\nDriving the execution and delivery of features by collaborating with many cross-functional teams, architects, product owners and engineers\nPartnering with product managers to align on objectives, priorities, tradeoffs, and risk\nFacilitating engineering meetings (stand-ups, planning, retrospectives, design discussions)\nEmpowering delivery teams to self-organize\nProviding technical guidance, career development, and mentoring to team members\nMaintaining high morale and motivating delivery teams to go above and beyond\nVocally advocating for technical excellence and helping teams make good decisions\nParticipating in architecture discussions and planning\nParticipating in cross-functional coordination, planning, and reviews with leads from other engineering teams\nMaintaining and fostering our culture by interviewing and hiring only the most qualified individuals with an eye towards diversity\nExcellent written and verbal communication skills, including the ability to work effectively with geographically distributed teams and people of various backgrounds\nExperience with IaaS, distributed systems and critical production systems is desirable, but not required\n\nSalesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!\n*LI-Y
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