Careers at Tide is hiring a Remote Senior CRM Manager Credit
\nWho are Tide\n\nAt Tide, weโre on a mission to save businesses time and money. Weโre the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. \n\nTide is about doing what you love. Weโre looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. \n\nWhat weโre looking for\n\nWeโre looking for a CRM strategic expert to help us create and optimise engagement strategies to support members by helping them fund their business and also drive a diversified revenue base for Tide. Youโll have experience in the UK Credit and Lending world and be a detail-oriented, curious, explorative, commercially focused CRM expert looking to take on endless opportunities for growth and optimisation in an ever-growing area of the business.\n\nYouโll be equally at home building automation, analysing results, owning a test and learn framework and working with stakeholders to take the story of performance to the business. Ideally you will be comfortable working with and managing exec level team members, encouraging their growth and development. \n\nAs a Senior CRM Manager youโll be:\n\n\n* Youโll be inheriting a brilliant base line communications strategy which youโll be tasked to expand, drive and optimise\n\n* You will help develop the existing Credit/Lending engagement marketing CRM strategy across all channels, including App and Partner Relationships, with a strong focus on driving the all important metrics through automation and personalisation, and offer strategy working closely with product, content, BI and other Marketing team members\n\n* Youโll have end to end ownership of the CRM strategy for the product area with a clearly defined growth plan \n\n* You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members fund and grow their business in the easiest and most frictionless way possible, so they can get back to doing what they love\n\n* Building and optimising key cross-sell campaigns and customer journeys across marketing with occasional involvement in operational communications\n\n* Developing and managing a CRM test-and-learn pipeline across multiple channels including in-app, web, email & SMS end-to-end, including ideation, execution, analysis and optimisation\n\n* Analysing campaigns and customer journeys and reporting out to stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance\n\n* Work closely with the rest of the Engagement Marketing team as well as a number of other cross-business stakeholders\n\n* Driving initiatives forward with high levels of autonomy, sharing results and recommendations effectively\n\n* Continuously look for optimisations and new ideas to develop engagement marketing opportunities\n\n\n\n\nWhat makes you a great fit:\n\n\n* You have c.7+ yrs of expertise in end-to-end CRM marketing management with specific experience of Financial Services and/or Credit and Lending products\n\n* Youโve developed and delivered CRM strategies, demonstrating proven results against targets\n\n* Youโll be familiar with UK regulation around the product to have a good understanding of limitations/considerations in communicating about Credit services\n\n* You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, and an understanding of HTML and CSS\n\n* You have experience handling large amounts of data from different sources using our CRM platform as well as BI tools e.g. Looker, Tableau, and experience turning this data into strategic/actionable insights\n\n* You have experience in segmentation and targeting \n\n* You have A/B and MVT testing experience \n\n* You have strong communication and reporting skills and are able to work well in partnership with technical and non-technical team members\n\n* You are comfortable with end-to-end autonomy and ownership of your campaigns, from planning to execution as well as meticulous monitoring of performance and continuous optimisation\n\n* You have the ability to handle multiple projects and adapt to changing priorities\n\n* You are strategic, delivery oriented, and results-driven, with a pragmatic implementation style\n\n* You may have worked in Financial Services, start-ups, finance services or tech space\n\n* You have a curious nature, good organisational skills and impeccable attention to detail\n\n\n\n\nWhat youโll get in return:\n\nMake work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, youโll get:\n\n\n* Competitive salary \n\n* Group Life Insurance \n\n* Vitality Health Insurance, with a proactive focus on mental and physical wellbeing\n\n* 24/7 Employee Assistance Programme\n\n* 25 days holiday with the ability to buy extra days\n\n* We invest in your development with a ยฃ1,000 professional L&D budget per year\n\n* Access to โsalary sacrificeโ benefits such as Cycle to Work scheme and pension contribution\n\n* Spacious brand-new office in Liverpool street with an all-day snacks bar\n\n* Enhanced family-friendly leave\n\n* 3 days for L&D or volunteering time off per year\n\n* Flexible working options\n\n* Sabbatical leave \n\n* Share options\n\n\n\n\nTidean Ways of Working \n\nAt Tide, weโre Member First and Data Driven, but above all, weโre One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\n\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe itโs what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyoneโs voice is heard.\n\n#LI-RS2\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, Executive, Finance, HTML, Senior and Marketing jobs that are similar:\n\n
$55,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Careers at Tide is hiring a Remote Social Media & Content Manager PR & Comms
\nWho are Tide:\n\nAt Tide, weโre on a mission to save businesses time and money. Weโre the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses.\n\nWhat weโre looking for:\n\nWeโre looking for a highly-driven, collaborative and bold Social Media and Content Manager to join our growing team in London, reporting into the UKโs Senior PR and Communications Manager for Tide. We want to elevate Tideโs brand awareness and reputation in the UK. Youโll be confident, creative, highly-organised, and systematic. You will be an excellent writer with a demonstrable background as a solid storyteller across multiple channels. You will be able to create and share high-quality and compelling content that will bring Tide and its superstar members to life.\nTide is data-driven, so youโll bring an analytical, and evidence-based approach to your work, thinking your work through logically and strategically. \nThis is an amazing role for the right candidate. \n\n As a Social and Content Manager youโll be: \n\n\n* Enhancing Tideโs external reputation by taking charge of our PR social media strategy in the UK, creating best-in-class content that helps to grow our following\n\n* Managing and creating copy for the UK social media calendar - youโll have a passion for the latest trends shaping social media, small businesses and a thirst for other consumer trends\n\n* Support international teams in Germany and India, feeding into the global social media & content calendar as necessary\n\n* Bringing complex, technical topics (Net Zero transition for SMEs) to life on social media through skilled storytelling to help our members start and grow their businesses\n\n* Finding ways to spotlight Tide members, identifying engaging stories to tell through Tideโs content, with the aim of supporting the acquisition and engagement of Tide members\n\n* Work with the social community team to ensure Tide external reputation is protected and enhanced\n\n* Measuring and reporting on the performance of all campaign activity, refining where necessary\n\n* Support our internal marketing, engagement, finance, legal, customer support and other teams, and turn great ideas into external social and content campaigns \n\n* Working with the PR and marketing team to support and maximise upcoming campaigns and corporate announcements with unique, stand-out social media and content ideas.\n\n\n\n\nWhat makes you a great fit: \n\n\n* Between 3-6 years of varied experience of working in consumer and corporate social media and content. Proven experience of TikTok, Instagram, Facebook, Twitter and LinkedIn.\n\n* Passionate about social media and up to date on latest trends and algorithms\n\n* Excellent copywriter with a natural, confident and positive style \n\n* Innate understanding of what makes a good story for social and other owned channels\n\n* Ability to maximise industry tools like Hootsuite, Sprout Social, Figma, GSuite and Wordpress\n\n* Highly-preferable: experience working with financial services, and / or technology companies, and the ability to get excited about, and simplify, complex issues for wide audiences\n\n* Youโll be comfortable with uncertainty and be able to work proactively, taking ownership in a fast-paced, high-growth company\n\n* A genuine, enthusiastic interest in our mission to help small businesses save time and money\n\n* You have an analytical mind and can scrutinise technical data, and complex concepts and simplify that into compelling stories\n\n* Youโll be an effective communicator with a highly-collaborative growth mindset - Tide is an exceptionally collaborative workplace\n\n* Solid planning, project management and organisational skills with with the ability, with support, to coordinate of people, information and relationships\n\n* Native written and spoken English.\n\n\n\n\nWhat youโll get in return:\n\nMake work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for up to 90 days per year. Plus, youโll get:\n\n \n\n\n* A competitive salary\n\n* 25 days holiday with the option to take 5 extra days of unpaid leave per year\n\n* 3 days paid volunteering or L&D time off per year\n\n* Personal L&D budget of ยฃ1,000 professional L&D budget per year \n\n* Group Life Insurance, Vitality Health and Dental Insurance\n\n* Spacious brand-new office by Old Street station with an all-day snacks bar\n\n* Enhanced family-friendly leave\n\n* Access to a global mental wellbeing platform that provides 1:1 video therapy sessions with accredited therapists and unlimited chat therapy sessions\n\n* Work from home budget\n\n* Team socials - virtual and physical events\n\n* Sabbatical leave\n\n\n\n\nOur team is always keen to ensure the competitiveness of the compensation package, as we grow in the location, we hope to add additional benefits in the long term!\n\nTidean Ways of Working \nAt Tide, weโre Member First and Data Driven, but above all, weโre One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard (soon in Germany as well). We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe itโs what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyoneโs voice is heard.\n\n \n\n#LI-EP1\n#LI-Hybrid \n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Video, Senior and Marketing jobs that are similar:\n\n
$45,000 — $97,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.