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Browse 15+ Remote Design Customer Support Jobs in November 2020 at companies like Interaction Design Foundation, Nuxeo and Code Climate working as a Customer Support Lead, Java Development Support or Wanted: Member Support Unicorn to help. Last post

Browse 15+ Remote Design Customer Support Jobs in November 2020 at companies like Interaction Design Foundation, Nuxeo and Code Climate working as a Customer Support Lead, Java Development Support or Wanted: Member Support Unicorn to help. Last post

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The first health insurance for remote startups
A fully equipped health insurance that works for all your global employees

Interaction Design Foundation

 

Wanted Member Support Unicorn Help


🌏 Worldwide

Wanted Member Support Unicorn Help  


Interaction Design Foundation

🌏 Worldwide

customer support

 

design

 

experience design

 

digital nomad

 

customer support

 

design

 

experience design

 
This job post is closed and the position is probably filled. Please do not apply.
Would you like to help us grow to become the **world’s best** and **most recognized design school**? At the Interaction Design Foundation, we’ve helped more than 75,000 graduates around the world improve their skillsets and careers. Our ever-growing community now needs a Member Support Unicorn to **help them along their learning journeys.**\n### What can we offer?\n* A **full-time, fully remote** position with the world’s biggest online design school. \n* Regular **video-based contact** with your colleagues and getting to meet them on **team trips 1–2 times a year** in different places on the planet.\n* The **chance to impact the lives of tens of thousands** of designers around the world and put smiles on their faces as you ease their learning journeys.\n* The **opportunity to do the best work of your life**—if you’re willing to invest hard work. \n* A **culture** of learning and excellence—coupled with care and respect. \n\n# Responsibilities\n ### What will you be doing?\nYou will help us achieve our vision to become the **best and most recognized design school on the planet**. We’re not just saying that. We mean it very seriously, and we’ve come a long way on that road. \n\nAhead of you is a **highly rewarding and enriching journey** on which you will make an impact as you:\n* Correspond daily with our existing and prospective members across multiple channels, answer their questions and solve their problems.\n* Act as an ambassador of our brand and maintain our excellent reputation. It’s a big responsibility but also a very rewarding one!\n* Work with the development and editorial teams to improve the user experience of the platform.\n* Help optimize our work processes. \n* Become our virtual face and often the first point of contact that people have with our community. So, you will be an essential part of our team—someone who directly helps our foundation grow further and further!\n\nOur community is **at the heart of what we do**, and we put a colossal effort into **serving them as best we can**. That’s why we’re looking for a talented and hard-working Member Support Unicorn who has an eye for detail, an empathic nature to help people and a **natural drive for perfection**.\n\nAlongside providing support to our community, if you’re hungry to develop yourself professionally, you’ll find **huge potential** to enjoy growing in other areas. In fact, you can see this role symbolized nicely in our logo: We revolve around growth and setting knowledge free—and need the right person to help our members find growth and enlightenment even more easily!\n\nOverall, if you’re ready to help our community and, in turn, change the future of education, then congratulations—you’ve come to the right place! \n\n# Requirements\n### About you\n* You have several years’ experience in providing email-based customer or member support.\n* You are able to take an individual’s wants and needs and answer them with a logical solution.\n* You know what ownership of a task means and how to deliver it. \n* You have outstanding communication skills and the ability to make other people smile.\n* You get excited about helping others and feeling their gratitude.\n* You are a master with words and have a meticulous eye.\n* You are fluent in written English. \n* You have great social intelligence and the ability to engage well with many types of people.\n* You have a strong sense of empathy, to calm anxious individuals and understand the urgency of their questions. \n* You are resilient and have the ability to bounce back when things aren’t going according to plan, providing solutions along the way.\n\n### Bonus Points\nYou get bonus points if you …\n\n* have experience as a team lead.\n* have experience with working remotely.\n* are already a member of the Interaction Design Foundation.\n* have a passion for, or are proficient in, design. \n\n#Salary\n0 - 80000 USD\n\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

NUXEO


Java Development Support


Lisbon

Java Development Support


NUXEO

Lisbon

jira

 

javascript

 

java

 

full time

 

jira

 

javascript

 

java

 

full time

 
This job post is closed and the position is probably filled. Please do not apply.
Nuxeo develops the most scalable digital asset management platform in the world.\n\n\n\nWe are a worldwide team of engineers who love what they do. And it shows! At Nuxeo, whatever the role, each team member is committed, open-minded, with an unwavering focus on helping our customers solve their problems.\n\n\n\nAnd we reward that integrity with a strong organisational culture, casual attitude, respect for individuality, plus benefits and perks.\n\n\n\nAt the moment we are looking for an experienced Java Developer that really likes dealing with clients and offer them support.\n\n\n\nBut wait right there: - this is not your usual support & maintenance job!!\n\n\n\nAt Nuxeo, our support staff are premium collaborators, with a senior profile in Java, ability to focus on front-end issues and a flexible approach to back-end challenges.\n\n\n\nAs part of the Nuxeo support team, you will play a crucial role in providing assistance to the client's technical teams, while they build and work with the Nuxeo Platform.\n\n\n\nYou will answer in a timely manner to any issues submitted by our customers. You will also listen to their needs and forward feedback to the appropriate internal team for further investigation.\n\n\n\nBut because our client is not the end user, but rather a developer as well, you will need to become an expert on the Nuxeo platform in order to answer questions and resolve issues. You will offer support in configuring and customizing our platform. So you will need to audit and debug source code, plus use the tools that allow us to communicate with our customers (eg.: JIRA, conference calls and video calls).\n\n\n\nThis position requires a true engineering mindset: if you love to investigate a problem and find the solution, you will fit right in! If you like puzzles and challenges, we have a lot to offer:\n\n\n\n* A complete platform with a large technical and functional scope and many configuration options and extensions\n\n* International customers with many use cases and challenging issues (performance, customization, recommendations, etc.)\n\n* A set of expert developers, in an Agile environment, to help you find solutions and extend the Nuxeo Platform\n\n* And a really nice team, right here in Lisbon - apply and come meet us! \n\n#Salary\n - \n\n\n#Location\nLisbon


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
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