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Remote Customer Support Windows Job in February 2019 at companies likeTeramind and posted 10 days ago

Remote Customer Support Windows Job in February 2019 at companies likeTeramind and posted 10 days ago

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This month

Teramind is building a team of top-notch senior tech support engineers. You will work hand-in-hand with engineers perform triage, cause analysis, debugging and troubleshooting of our product installations. You will help maintain our knowledge base of best practices, known issues and solutions and extend our support infrastructure by crafting and writing diagnostic tools/scripts.{linebreak}{linebreak}Required skills are an in-depth knowledge of Windows and Linux, Active Directory, basic firewall knowledge, and experience with anti-virus / anti-malware software.{linebreak}{linebreak}This is a full-time, remote position.{linebreak}{linebreak}{linebreak}{linebreak}# Responsibilities{linebreak} * Address customer issues{linebreak}* Work with engineers to resolve issues beyond your scope{linebreak}* Improve internal documentation{linebreak}* Write scripts to do log analysis {linebreak}{linebreak}# Requirements{linebreak}* Excellent knowledge of Linux and Windows{linebreak}* Knowledge of a scripting language such as powershell, perl, python, ...{linebreak}* Knowledge of basic SQL statements{linebreak}* Experience with firewalls{linebreak}* Experience with anti-virus / anti-malware software{linebreak}* Strong written and oral communication skills{linebreak}* Strong technical troubleshooting and problem-solving skills

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# How do you apply? Qualified candidates are invited to email their CV to [email protected]
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When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

This year


Teramind

verified

Senior Technical Support Engineer


Teramind


linux

windows

tech support

customer support

linux

windows

tech support

customer support

6mo

Apply

Teramind is building a team of top-notch senior tech support engineers. You will work hand-in-hand with engineers perform triage, cause analysis, debugging and troubleshooting of our product installations. You will help maintain our knowledge base of best practices, known issues and solutions and extend our support infrastructure by crafting and writing diagnostic tools/scripts.{linebreak}{linebreak}Required skills are an in-depth knowledge of Windows and Linux, Active Directory, basic firewall knowledge, and experience with anti-virus / anti-malware software.{linebreak}{linebreak}This is a full-time, remote position.{linebreak}{linebreak}# Responsibilities{linebreak} * Address customer issues{linebreak}* Work with engineers to resolve issues beyond your scope{linebreak}* Improve internal documentation{linebreak}* Write scripts to do log analysis {linebreak}{linebreak}# Requirements{linebreak}- Excellent knowledge of Linux and Windows{linebreak}- Knowledge of a scripting language such as powershell, perl, python, ...{linebreak}- Knowledge of basic SQL statements{linebreak}- Experience with firewalls{linebreak}- Experience with anti-virus / anti-malware software{linebreak}- Strong written and oral communication skills{linebreak}- Strong technical troubleshooting and problem-solving skills

See more jobs at Teramind

# How do you apply? Email your resume to [email protected]{linebreak}{linebreak}
Apply for this Job

👉 Please reference you found the job on Remote OK as thank you to us, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.