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There are now 3 Remote Jobs at XAPO tagged Support, Non Tech and Full Stack
such as Customer Support Representative, Full Stack Developer and Customer Support FAQS [remote]

There are now 3 Remote Jobs at XAPO tagged Support, Non Tech and Full Stack
such as Customer Support Representative, Full Stack Developer and Customer Support FAQS [remote]

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Last 30 days

2017-05-16FlexibleRemote

Xapo

Customer Support FAQS [remote]


Xapo


support

non tech

support

non tech

16d

Apply

Xapo is a leading bitcoin wallet, and we have a mission to bring bitcoin to the everyday lives of people across the world. Our business is growing fast, and we want to make sure we can keep providing the best quality support to our customers. 
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2017-05-02FlexibleRemote

Xapo

Full Stack Developer


Xapo


full stack

dev

digital nomad

full stack

dev

digital nomad

1mo

Apply

At Xapo, we are changing the way money works. Our users come from banked and unbanked backgrounds, and our goal is to provide easy access to financial services through bitcoin. Our Debit Card is one of the main pillars in fulfilling our objective, and big changes to the product are under construction. Join us in building the future of the Debit Card!

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This year

2017-02-02FlexibleRemote

XAPO

Customer Support Representative


XAPO


support

non tech

support

non tech

4mo

Apply

Customer Support Specialist [remote]

Xapo is a leading bitcoin wallet, and we have a mission to bring bitcoin to the everyday lives of people across the world.

Our business is growing fast, and we want to make sure we can keep providing the best quality support to our customers. We’re known for our fast responses to users, positive attitude, and a real desire to find the best working solutions to the people who chose to use Xapo’s products and services.

Our Customer Support Specialists are spread across several countries in order to provide the most personal care to our customers by responding to their questions via email and chat.

Why do we want you for this role?

You are proactive, resilient and equipped with a positive attitude. You find solutions where other people don’t. You are resourceful, and do not settle. You contribute to a high quality customer support strategy, but you’re not afraid to dig deep and work with details. You love learning new things.

You will work from your home.

Responsibilities:

  • You will respond to customer inquiries by directing them to the website, FAQs, appropriate personnel, etc when needed.
  • Address customers in a professional and respectful manner.
  • Take ownership of customer issues in order to follow-up on outstanding requests and escalate issues when necessary.
 We encourage applicants from the following locations [not exclusively] 

- Venezuela
- Colombia
- Nicaragua
- Peru
- Brazil
- India
- Nigeria
- Russia
- Greece
- China


To apply: Please submit your resume to flor@xapo.com including the subject "customer support rep"

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