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Uscreen


verified closed
๐ŸŒ Worldwide

dev

 

vue

 

postgresql

 

redis

๐Ÿ”Ž15,238 opens
โœ… 750 applications (5%)
This job post is closed and the position is probably filled. Please do not apply.
Uscreen is on a mission to help video entrepreneurs make a living by selling videos online. We currently work with over 5,000 video creators all around the world. We are a 100% remote & independent team, no funding and we are fully bootstrapped. We distinguish our future & how we wish to build our platform. We are proud to have built a product that our customers love, and we're looking to grow our engineering team by hiring amazing new talent to join our team.\n\n\n**BENEFITS:**\n\n4 weeks paid days off per year (eligible after the first 6 months with the company)\nFull-time (40 hours per week) remote job with a contract. We want to make it clear that this is NOT a freelance / part-time position you can do in tandem with other professional endeavors\nWork with a group of well organized & smart team members.\nBudget for personal development.\nEquipment Allowance.\nPaid co-working space.\nAgile web development\n\nUscreen is an equal employer, we treat everyone as equal and we value diversity. We simply hire the best person per each role, no matter your personal background.\n\n\nHOW TO APPLY - https://forms.gle/CpwnZ631JvzHfyVr7\n\n# Responsibilities\n We need someone who is ready to hustle and work in our fast-moving agile team.\n\nWe are seeking full-stack developers who are seeking long term employment with a company they enjoy working with and features they enjoy building. In this position, you will work on challenging tasks, pivotal to our growth. The video market is developing fast, and you will help us continually grow and strengthen our platform. As a company, Uscreen is changing fast and we want to work with quick learners, adaptive people who can easily shift gears.\n \n\n# Requirements\n**MUST HAVE:**\n\nBe Creative & Driven\nBe Detailed Oriented & a Self Starter\nMotivated with a Positive Attitude\n5+ years of experience with Ruby on Rails\n2+ years of experience with Vue.js (If no, solid experience with React.js and a desire to switch to Vue.js)\nDatabase proficiency with PostgreSQL & Redis\nAbility to troubleshoot & maintain and refactor legacy code\nGood communication skills\nReady to hustle & excel \n\nBe sure to mention the words **PURSE SMOOTH FRESH** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants.\n\n \n\n#Salary and compensation\n$80,000/year\n\n\n#Location\n๐ŸŒ Worldwide


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# How do you apply?\n\nThis job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Uscreen


closed

account manager

 

technical support

 

onboarding

 

customer support

๐Ÿ”Ž2,336 opens
โœ… 116 applications (5%)
This job post is closed and the position is probably filled. Please do not apply.
We are growing! And weโ€™re looking for an amazing individual to join our Customer Success team. Weโ€™re seeking a real champion for this position: a well-rounded person to help onboard our customers and help them succeed. This is a technical role but requires constant stellar communication, proactively offering setup support and assistance to our customers.\n\nUscreen is an amazingly diverse, fast developing video monetization platform, and the person joining us will play a pivotal role in our growth. This is a fast-developing industry, and weโ€™ll need our Customer Success champ to know every detail about our platform and how our customers can use it to maximize its value. Besides just owning all that sweet knowledge, youโ€™ll need to be able to communicate it, and educate our customers with ease.\n\nOur team is incredibly smart, passionate, supportive, skilled, open to learning and constantly developing. Weโ€™re looking for someone who can match that energy. \n\n**About the role:\n**This is a customer facing role: you will be one of the first points of contact for our customers in order to help them set up their account. From basic setup and video uploads, to answering a variety of questions generally asked when first signing up, itโ€™ll be your responsibility to provide our customers with solid answers and guidelines.\n\nYour main goal is to become the go-to person for all onboarding questions and to create a rapport with our customers, making them feel they can reach out at any time.\n\nWe are looking for someone reliable and eager to work with us long-term. This is a full-time remote position, and is not suited for a digital nomad lifestyle. We require a steady internet connection and a mandatory overlap of working hours with the rest of the team. \n\n\nIn this role, you will wear a few different hats, including:\n\nProactively contacting new customers to help them get setup (by email & phone)\nHelping the tech support reps in the ticket queue\nAttending and (later) fully hosting webinars a few times per month\nGiving in-depth analysis of customers websites and content to offer them tips and tricks to succeed (and donโ€™t worry, we have our marketing team watching your back)\n\n**Requirements:\n**Must have:\n2+ years in Customer Support or similar\nExperience in SaaS\nA fully functioning workstation and a quiet place to work (with their own laptop)\n\n\n**Must be:\n**Able to overlap with our Washington, D.C. based team: from 9AM to 6PM EDT\nQuick to learn and able to understand our platform as well as the video and OTT industry\nAble to work independently\nNative or near-native English speaker (North American accent is a plus but not a requirement)\nOverall a nice person :) \n\n**Our ideal candidate will also have:\n**Experience working with Zendesk or similar\nGood communication skills, both written and verbal\n\n\n**Benefits:\n**Full-time (40 hours per week) remote job with contract. We want to make it clear that this is NOT a freelance / part-time position you can do in tandem with other professional endeavors\nAmazing, young and motivated team\nWork from anywhere (OK, almost anywhereโ€ฆ), as long as you have regular overlap with Eastern Time business hours and can schedule overlap with Pacific Time business hours when needed for customer calls.\n20 paid days off per year (eligible after the first 6 months with the company)\nBudget for personal development\n\n\n**About Uscreen:\n**Uscreen is the worldโ€™s leading video monetization platform. We help thousands of creators, entrepreneurs, fitness trainers, coaches, entertainment companies and various other experts launch their own video-on-demand streaming service and make money selling videos online. Think of it as building your own "Netflix". We are a lean startup, but are fully independent, privately held and profitable.\n\nWe are a SaaS company with an agile, but structured environment. Uscreen is a remote-first company, with our team members distributed across the world. However, we do have rules and guidelines set in place to make sure everyone is delivering their best work and maintains an overlap with the rest of the key members of the team.\n\n\n**How to apply:\n**Apply using the link below\nWe review the applications and email candidates who qualify for the second round\nThe qualified candidates will be asked to do a test task: usually a video of yourself answering a few questions\nAfter we review the submissions, we will organize a Skype interview with the successful candidates\n\nPlease note that due to the high volume of applications, we are only able to respond to successful candidates. \n\n\n**APPLY HERE:**  https://goo.gl/forms/zB6PxA73bC6gsjyB3 \n\n# Responsibilities\n In this role, you will wear a few different hats, including:\n\nProactively contacting new customers to help them get setup (by email & phone)\nHelping the tech support reps in the ticket queue\nAttending and (later) fully hosting webinars a few times per month\nGiving in-depth analysis of customers websites and content to offer them tips and tricks to succeed (and donโ€™t worry, we have our marketing team watching your back)\n\n**Must be:\n**Able to overlap with our Washington, D.C. based team: from 9AM to 6PM EDT\nQuick to learn and able to understand our platform as well as the video and OTT industry\nAble to work independently\nNative or near-native English speaker (North American accent is a plus but not a requirement)\nOverall a nice person :) \n\n# Requirements\n**Requirements:\n**Must have:\n2+ years in Customer Support or similar\nExperience in SaaS\nA fully functioning workstation and a quiet place to work (with their own laptop) \n\nBe sure to mention the words **CIVIL CHIEF PATCH** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants.\n\n


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# How do you apply?\n\nThis job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
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