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There is currently one remote job at SquadCast.fm tagged Public Relations, Customer Service and Social Media
such as Community Manager, full time (Remote)

There is currently one remote job at SquadCast.fm tagged Public Relations, Customer Service and Social Media
such as Community Manager, full time (Remote)

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SquadCast.fm


Community Manager


🌏 Worldwide

Community Manager


SquadCast.fm

🌏 Worldwide

public relations

 

customer service

 

social media

 

exec

 

public relations

 

customer service

 

social media

 

exec

 
This job post is closed and the position is probably filled. Please do not apply.
**GROW COMMUNITY 🌱**\nAt SquadCast, we deeply understand how to build products that people love. We integrate quality and beauty; we infuse magic and joy; we make experiences that amaze and delight. It all starts with the right team β€” a team that deeply cares about values, customers, and each other.\nCREATE MASSIVE IMPACT πŸ₯‡\nWe're not solving a small problem, and we're not addressing a small market. We're going after quality remote content production in Podcasting.\n\nOur enthusiasm doesn't stop there. Next: Video and Live Audiences. We are building the remote content production platform of the future.\n\nAt SquadCast, you will have a massive impact: you will define product strategy, and translate big ideas into experiences that warm our hearts. You will create gorgeous products that millions of people use for hours every single day.\nDO THE BEST WORK OF YOUR LIFE πŸ’―\nAs the Community Manager, you will join as a core member of a seasoned 6-person team.\n\nWe made products at Google, Drip, Ultimate, and the Sacramento Kings. Our investors and Advisors include TinySeed, Jordan Harbinger, Espree Devora, Rob Walling, and Pat Flynn.\n\nThis time, we're swinging for beyond the fences. We are building household brand loyalty and a worldwide organization. We are here to do the best work of our lives, and together, we hope you are too.\n\n**ROLE πŸ‘©πŸ½β€πŸ’»πŸ‘¨β€πŸ’»**\nEstablish and organize social media and communication campaigns to align with marketing strategies\nShare engaging text, image and video content for social media accounts\nEngage and respond to comments and customer questions in a timely manner\nTrack and report on feedback and online reviews\nHost and participate in events to build community and boost brand awareness\nNurture relationships with customers, potential customers, industry professionals and journalists\nManage our support community, helping to answer questions and escalate where needed\nCheck key Facebook groups and other seller communities daily, and respond to seller questions where SquadCast can help\nCollaborate with the development & marketing teams for strategy and direction\nCommunicate with the support team on how to resolve and respond to complaints\nOrganize and document your interactions\nSync with your manager in a weekly check-in\nSend daily updates on Slack\nStay up-to-date with digital technology trends\n\n**SOUND LIKE YOU? πŸ™Œ**\nProven work experience as a community manager (Podcast Industry experience a plus)\nExperience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)\nAbility to identify and track relevant community metrics (e.g. repeat attendance at events)\nExcellent verbal & written communication skills\nHands-on experience with social media management for brands\nAbility to interpret website traffic and online customer engagement metrics\nKnowledge of online marketing and marketing channels\nAttention to detail and ability to multitask\nBSc degree in Marketing or relevant field\nLocation: Full-Time Remote with HQ in the San Francisco Bay Area\nPassionate about Podcasting!\n\n\nYou are welcome at SquadCast for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.\n\n \n\n#Salary\n$45,000+\n\n\n#Location\n🌏 Worldwide


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