Remote Jobs at Skedda 📈 Open Startup
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There are now 4 Remote Jobs at Skedda tagged Saas, Customer Support and Non Tech
such as SaaS Customer Support, Full-stack web developer and SaaS Customer Support

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We’re an Australian-based SaaS organisation and it’s getting a little tricky for us to look after our growing worldwide fanbase! \n\nSkedda is an online booking and scheduling platform used by thousands of venues around the world. The platform is designed to streamline the management of 'spaces'. Skedda is suitable for venues with meeting rooms, coworking spaces, community facilities, classrooms, studios, sport courts or any other bookable type of ‘space’. \n\n**The opportunity:**\n\nWe’re looking for a friendly, helpful, tech-savvy person with inbound customer support / sales experience; ideally from a SaaS background.\n\nWhile the position is sales-focused, this role is for someone keen to become a product-expert and help our customers find the best solution to their space-management problems. Our approach is geared around educating customers and demonstrating the value our product can bring their venue.\n\nThe position is full-time and fully remote but does require that live in a European timezone between UTC +0 - UTC +3\n\n**Your day-to-day will involve:**\n\n* Knowing the product from back-to-front \n* Performing product demonstrations for prospective customers\n* Communicating with prospective and current customers through our in-app tool\n* Managing customers leads to their success/conclusion\n* Developing and improving scalable inbound and outbound sales processes \n* Collating data and feedback to assist with product-development decisions \n* Improving the onboarding experience \n* Collaborating with the product founders/developers\n\n**Requirements include:**\n\n* Inbound/outbound sales / customer success experience\n* Tech-minded: able to easily understand technology in order to effectively communicate with our customer base, general interest in technology \n* Enjoy working in a high-volume sales environment, interacting with customers on calls, customer-facing experience in technology\n* High-level of English language proficiency (written and verbal) \n\n#Location\n- 🇪🇺EU-only

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Skedda


Saas Customer Support

Saas Customer Support


Skedda


saas

customer support

non tech

saas

customer support

non tech

7mo
***We’re looking for a friendly, helpful and tech-savvy person that loves teaching people how to use things.***\n\nWe’re an Australian-based SaaS startup, and it's getting a bit tricky for us to look after all of our fans in the various parts of the world.\n\nYour role will be to help our prospective and existing customers to demonstrate how Skedda can add value to what they do.\n\nWe're a small team, so you'll have a big impact on the product!\n\n**Your day-to-day will involve: **\n* Answering questions from prospective and existing customers through the in-app communicator\n* Helping customers find solutions to their unique scenarios\n* Conducting scheduled product demos online or via phone calls\n* Collect and report feedback for driving product-development decisions \n\n**For this role we need you to: **\n* Be motivated to help people with their questions\n* Have a friendly, engaging and relaxed style\n* Demonstrate outstanding written communication in English\n* Be generally interested in SaaS products\n\n**Specifics: **\n\nWe're looking for someone to join our team on a **full-time** basis, however we'll start things on a part-time basis as we get to know each other.\n\nThe initial phase will be a flexible arrangement of 20hrs per week with a minimum of 3hrs per day for a few months.\n\nThings will move to a full-time role if it’s a good fit on both sides. \n\n# Requirements\nThe position is completely remote but does require that you live in a timezone between: \n***UTC-07:00 (West Coast USA / Canada) - UTC-10:00 (Hawaii)***\n\n**The role requires availability for 18:00 UTC - 02:00 UTC**\n* West Coast USA / Canada (Local time 11am – 7pm)\n* Hawaii (Local time 8am – 4pm)

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Skedda


Full-stack Web Developer

verified

Full-stack Web Developer


Skedda

verified

javascript

ember js

full stack

web dev

javascript

ember js

full stack

web dev

2yr
###Skedda is looking for a full-stack web developer to join our talented team.\n\n####The life of a Skedda dev\n\n*Variety:* Enjoy the challenge of having diverse responsibilities in a small team. Work across the full stack, from client-side development to the application of data-mining algorithms on our persistence layer.\n\n*Impact:* Your work will be seen and used by hundreds of thousands of users worldwide.\n\n*Cutting-edge tech:* Take joy in developing with the latest standards, frameworks and tooling. Keywords: Ember.js 3.0, Bootstrap 4.0, Font Awesome 5.0, ASP.NET Core 2.0, Azure.\n\n*No nonsense:* Work directly with our lead developer and co-founder based in Europe.\n\n*Test-driven mentality:* Ship quality code that’s been thoroughly tested over all layers of the stack.\n\n*Flexibility:* Enjoy the benefits of remote work, malleable hours and modern tools for communicating with the team.\n\n*Culture:* It’s an Aussie start-up, mate! No bureaucracy for the next 600km.\n\n*Hardware:* Choose your weapon and we’ll buy it for you.\n \n####Playing rules\n\nWe'll start with a relaxed part-time trial arrangement for some months while we get to know each other, then move to a full-time contract if both sides are feeling the love.\n\nThe position is fully-remote (barring annual team retreats) but we strongly prefer that you are in a timezone close to UTC.\n \n####About us\n\nSkedda is a cloud-based, business-to-business SaaS platform for managing bookings for “spaces” at venues. It is used by a wide spectrum of organisations to enable self-service bookings for their rooms, studios, halls, courts or any other kind of “space”. It’s truly an international product, with active customers in over 2000 cities globally.\n\nWe are 100% bootstrapped, profitable, and growing. We (the founders) build and run the product, and we’re dedicated to improving it on a daily basis.\n\nWe'd love you to join the team!\n \n####About you\n\nYou can present convincing evidence of full-stack web development experience. You make mistakes and learn fast. You like small teams. You’re curious. You’re not afraid to ask questions. You pay attention to detail. You want to make a difference in the real world. You’re self-driven. You follow your intuition and sync when needed.

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# How do you apply? This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
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When applying for jobs, you should NEVER have to pay to apply. That is a scam! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.