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There are now 3 Remote Jobs at SignalWire tagged Engineer, Design and Senior
such as Tier 1 Support Engineer, Senior UI UX Engineer and UI UX Designer

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SignalWire

 

UI UX Designer

UI UX Designer  


SignalWire


design

digital nomad

design

digital nomad

3mo
\nJob Description: \n\nWe are looking for an ambitious UI/UX Designer to turn our developer-centric tools and dashboards into easy-to-use products for our many customers. As an UI/UX Designer with SignalWire, you’ll have the opportunity to make a big impact on our rapidly growing products with a wide and varied feature sets. From feature enhancements to core products, ground up prototypes on brand-new products, mobile first, web first and tablet first features our Product team does it ALL. And ultimately, you’ll research and iterate to design both functional and fun features that address our clients’ diverse needs and help us grow our customer base. \n\nJob Duties:\n\n\n* Gather and evaluate user requirements, in collaboration with product managers and engineers\n\n* Illustrate design ideas using storyboards, process flows, sitemaps and wireframes\n\n* Develop functional mockups and prototypes that clearly illustrate how features function and what the UI looks like\n\n* Prepare and present rough drafts to internal teams and key stakeholders\n\n* Identify and troubleshoot UX obstacles (EX responsiveness, modality)\n\n* Conduct interface layout adjustments based on user feedback\n\n\n\n\nJob Qualifications:\n\nThis role has a heavier emphasis on UX, so candidates should have relevant user experience, design experience, and come to the table with methodologies and knowledge of tools that work for them.\n\n\n* 5+ years experience prototyping and designing for web and mobile\n\n* Strong portfolio demonstrating skill, craft, thinking and experience\n\n* Clear experience with UI patterns and grids, typography, identity and brand design\n\n* Mastery of Sketch, Adobe CS, Invision, Omnigraffle, and Google Slides\n\n* Experience leading design teams, mentoring colleagues, collaborating, and engaging with product owners and engineering\n\n* Personally defined design approach and methodology\n\n* Knowledge of frontend coding, frameworks, and constraints\n\n* Degree in design or communication preferred, but not required\n\n\n\n\n**Please include your portfolio when you apply

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SignalWire

 

Senior UI UX Engineer

Senior UI UX Engineer  


SignalWire


design

senior

engineer

digital nomad

design

senior

engineer

digital nomad

4mo
\nSignalWire is a startup evolved from the engineers behind FreeSWITCH, the open-source Software-Defined Telecom platform.  We are looking for someone with amazing development skills in the field of UI/UX and the ability to scale themselves to eventually lead a team and execute our vision.\n\nWe are a distributed team so most of our workforce is remote and work-anywhere based.  We have a disciplined engineering team who communicates over live video chat using our own remote workplace technology and other tools like slack and Github.\n\n\nConnect with us if you are looking to make something challenging and exciting to be a part of.

See more jobs at SignalWire

# How do you apply? This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
Apply for this Job

👉 Please reference you found the job on Remote OK, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

SignalWire

 

Tier 1 Support Engineer

Tier 1 Support Engineer  


SignalWire


engineer

engineer

4mo
\nSignalWire is seeking a customer service oriented and self-motivated professional to join the SignalWire Support team. The Tier 1 Support Engineer will monitor and provide technical advice and support via SignalWire’s various communication channels, including phone, email, and chat to ensure our customers receive expert and expedient technical support related to their SignalWire and FreeSWITCH systems. The Tier 1 Support Engineer will be tasked with solving simple to intermediate technical and non-technical issues and will also collaborate with team members across all departments to assist them with their requests. The Tier 1 Support Engineer will also be responsible for logging all interactions in the CRM system to ensure accurate and comprehensive data collected on every case, as well as ensuring knowledge base articles are up to date and being properly maintained\n\n\nJob Duties:\n\n\n* Answer incoming support calls, monitor email and chat communications taking special care to offer effective solutions in an expedient manner or dispatch to appropriate team as necessary\n\n* Assist with configuration and usage of  SignalWire API’s and systems\n\n* Troubleshoot and resolve issues with SignalWire API’s \n\n* Accurately log information and data gathered from customer interactions in CRM system\n\n* Utilize and Maintain the SignalWire Knowledge Base that provides technical support resources to internal staff and external customers\n\n* Analyze records and logs to spot underlying trends and potential issues\n\n* Support the implementation of new solutions or applications\n\n* Review accounts for new users and assists with password or login problems\n\n* Participate in business-wide meetings to provide insight into technical requirements\n\n\n\n\nJob Qualifications:\n\n\n* 1+ years of experience in a technical support role\n\n* Certifications are preferred, but not required\n\n* Working knowledge and expertise with a variety of software, hardware, and applications\n\n* Willingness to solve complicated problems and see projects through to completion\n\n* Analytical skills to study problems and record and identify solutions\n\n* Team-oriented attitude to help other colleagues and departments with technical problems\n\n* Strong interpersonal communication and relationship-building skills\n\n* Ability to manage time and effectively prioritize numerous issues at one time\n\n\n

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# How do you apply? This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
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When applying for jobs, you should NEVER have to pay to apply. That is a scam! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.