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Service Provider Pro

 This job is getting a pretty high amount of applications right now (17% of viewers clicked Apply)

closed
🌏 Worldwide

b2b

 

bootstrapped

 

saas

 

sales

This job post is closed and the position is probably filled. Please do not apply.
We’re expanding our team and are looking for a remote Customer Success / Sales specialist to take charge of customer support, onboarding, and inbound sales.\n\n[Service Provider Pro](https://spp.co) is the first agency management software for productized services. We help digital marketing agencies sell and deliver millions of dollars in services every month. \n\n\n## About this role\n\nWe're a small and highly effective remote team – you'll be our third customer success hire reporting to the founder. You'll have the autonomy to make decisions in a growing company and do the best work of your career.\n\nYou'll spend your time helping existing and potential customers, answering their support tickets, guiding them through the software on scheduled demos, and helping their businesses succeed on our platform.\n\nOur customers have agencies to run and they rely on our software to do it. We help them find solutions to their problems and take their feedback seriously. So you're not gonna be sending canned replies or constantly repeating answers that nobody wants to hear.\n\nYou'll start off learning the ropes on support and gradually expand your responsibilities to work in the parts of the company where your strengths are and where you can have the biggest impact.\n\n\n## Benefits of this role\n\nHere’s why this is a great job.\n\n*  **You’ll play a huge role in this company.** This isn’t a support job where you’re mindlessly closing tickets all day. You’ll have the opportunity to have a big impact on product, marketing, and most importantly – our customer’s businesses.\n* You'll have **autonomy to make decisions**. You're trusted to use your best judgment to create great customer experiences. There’s no bureaucracy or red tape.\n* You'll **work remotely**. Work from anywhere and enjoy the benefits of setting your own schedule – whether you want to go for a run after lunch, or go to a movie while everyone else is at work, it’s up to you.\n* You’ll work a **40-hour week**. You’re not expected to do the startup grind and put in extra hours. We’re in this for the long run, and this is a results driven job anyways.\n* You get **20 paid vacation days** per year.\n* You get a **learning allowance**. We’ll pay for books, courses and programs to help you get better at what you do.\n\n\n## The ideal candidate\n\nThis could be a great opportunity for you if...\n\n* You have experience with customer success or b2b sales in a tech company.\n* You've worked remotely before and are comfortable with it.\n\nWhat we're looking for in this role:\n\n* You’re a self starter, you like to set your own direction and run with it. You don’t need constant check-ins to get things done.\n* You’re good at expressing ideas in clear and concise writing. The tone of our company is very personal, being able to write simply is a must.\n* You’re technical and tech savvy. You’re able to quickly learn new software and figure out problems as they arise.\n* You’re reliable. This is a remote position and nobody is going to look over your shoulder. Show up when you say you will, do what you say you’ll do.\n* Finally, you’re proactive about moving the company forward. When you notice areas for improvement you take the initiative to create change.\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

Service Provider Pro

 This job is getting a pretty high amount of applications right now (14% of viewers clicked Apply)

closed
Americas
 
💰 $10k - $15k

saas

 

part time

 

customer support

 

non tech

This job post is closed and the position is probably filled. Please do not apply.
We're expanding our team and are looking for **a part-time customer support person** to help answer tickets during US business hours.\n\n[Service Provider Pro](https://spp.co) is an agency management and client portal software helping digital marketing agencies sell millions of dollars in services every month. We're a small and highly effective remote team – you'll have the autonomy to make decisions and do the best work of your career.\n# Benefits of this role\nHere's why this is a great job.\n\n* You'll play a huge role in the company. This isn't a support position where you're mindlessly closing tickets all day. Our support volume is not high but our customers expect thoughtful in-depth replies to their questions.\n* You'll work remotely. Work from anywhere and enjoy the benefits of setting your own schedule.\n* You'll work 15-20 hours per week starting out. Hours are flexible depending on your availability. \n* This is an entry level position with support for growth and more hours.\n* You'll get paid $10.00-$15.00/hour depending on your skills and experience\n# The ideal candidate\nWe're open to hiring candidates with different backgrounds, experiences, and skills. If you're talented, self-sufficient, and ambitious you might be a great fit regardless of experience.\n\nThere are some attributes that are guaranteed to make you awesome at this:\n\n* You're a self starter, you don't need constant check-ins to get things done.\n* You're good at expressing ideas in clear and concise writing. The tone of our company is very personal, and being able to write simply is a must.\n* You're tech savvy. You're able to learn new software and figure out problems as they arise.\n* You're reliable. This is a remote position and nobody is going to look over your shoulder. Show up when you say you will, do what you say you'll do.\n* Finally, you're proactive about moving the company forward. When you notice areas for improvement you take the initiative to create change. \n\n#Salary and compensation\n$10,000 — $15,000/year\n\n\n#Location\nAmericas


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Service Provider Pro

 This job is getting a pretty high amount of applications right now (23% of viewers clicked Apply)

closed
🌏 Worldwide

b2b

 

saas

 

core team

 

bootstrapped

This job post is closed and the position is probably filled. Please do not apply.
We’re expanding our team and are looking for a remote Customer Success manager to take charge of customer support, onboarding processes, and documentation.\n\n[Service Provider Pro](https://spp.co) is an e-commerce platform helping digital marketing agencies sell millions of dollars in services every month. We’re a small and highly effective remote team – you’ll be working closely with the founder to define a role where you can do the best work of your career.\n\n# Benefits of this role\n\nHere’s why this is a great job.\n\n* You’ll play a huge role in this company. This isn’t a support role where you’re mindlessly closing tickets all day. You’ll have the opportunity to have a big impact on product, marketing, and most importantly – our customer’s businesses.\n* You'll work remotely. Work from anywhere and enjoy the benefits of setting your own schedule – whether you want to hit the gym after lunch, or go to a movie while everyone else is at work, it’s up to you.\n* You’ll work a 40-hour week. You’re not expected to do the startup grind and put in extra hours. We’re in this for the long run, and this is a results driven job anyways.\n* You'll get the tools you need. We’ll buy the tools and software for your job.\n* You get 4 weeks of paid vacation.\n* You get a learning and fitness allowance. We’ll pay for books, courses and programs to help you get better at what you do.\n\n# The ideal candidate\n\nWe’re open to hiring candidates with different backgrounds, experiences, and skills. If you’re talented, self-sufficient, and ambitious you might be a great fit regardless of experience.\n\nThere are some attributes that are guaranteed to make you awesome at this:\n\n* You’re a self starter, you like to set your own direction and run with it. You don’t need constant check-ins to get things done.\n* You’re good at expressing ideas in clear and concise writing. The tone of our company is very personal, being able to write simply is a must.\n* You’re tech savvy. You’re able to quickly learn new software and figure out problems as they arise.\n* You’re reliable. This is a remote position and nobody is going to look over your shoulder. Show up when you say you will, do what you say you’ll do.\n* Finally, you’re proactive about moving the company forward. When you notice areas for improvement you take the initiative to create change.\n\n\n#Location\n🌏 Worldwide


See more jobs at Service Provider Pro

# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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