Location: US, Remote OR San Francisco HQ
Our mission is long term and absolute. Our vision is to securely expand a global product serving millions of requests a day. We need sharp eyes and keen minds to solve this fascinating problem.
As we scale, automation, and self-healing systems become not only crucial, but key to enabling present and future growth. Automate 'all the things' isn't just a rallying cry of DevOps, it is the future of all things software technology and infrastructure. Writing software to manage software is the present and future reality of all technology related operations.
You'll end up working across the stack, writing software to manage everything from building and scaling Docker containers, to dynamically load balancing and enabling flexible service lookups across a variety of technologies and data-stacks.
Ready to build the future?
Responsibilities:
Architecting, and building systems impervious to chaos and cloud weather
Avoiding unnecessary complexity, and simplifying complex methodologies
Making data driven decisions to improve resilience, and service quality
Unencumbered freedom to innovate, and automate everything
Scrutinizing, testing, and mastering new technologies
Sharing knowledge and mentoring others
Solving seemingly impossible challenges
Qualifications:
Experience architecting, and building for global scale-out cloud-centric environments
Knowledge of typical use-cases and trade-offs between varying persistence layers
Familiarity with a variety of languages and an expert level proficiency in at least one
The pursuit of continuous self-improvement, and technical achievement
Ability to codify, and automate one's self out of any nearly problem set
The inability to ignore that which can and should be improved
What you'll have with this position:
Freedom
Freedom to architect, design, and build new solutions to every challenge as necessary. You'll be required to provide supporting data, but you will never have to whip up votes to do the right thing.
Challenges
Scaling and building infrastructure to meet the demands of today's growth, while maintaining and facilitating change within the constraints of the current infrastructure is one challenge. Acquiring knowledge and implementing solutions to meet 100x growth in the future is another set of challenges that coincides with positive experience as well as professional growth opportunities.
Ownership
A hands-on approach to solving problems and getting involved. If you see a problem; fix it. If it requires more than you; gather the people necessary and make it better. There is no problem that isn't worth fixing.
Accountability
Expect accountability and feedback throughout all teams. This is reciprocal, and we're looking for someone who is committed to continuous improvement and the relentless pursuit of excellence.
Technology Keywords for Those Inclined:
AWS, Ubuntu, CoreOS, Mesosphere, Docker, Elasticsearch, Riak, Redis, Memcached, Kafka, MongoDB, CouchDB, MySQL, Graylog2, Jenkins, Bamboo, Puppet, Ansible, OpenLDAP, (Polyglot Language Technologist)
About Desk.com
Desk.com is part of Salesforce, which is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we're delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate-and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes and one of Fortune's 100 Best Companies to Work For. Our "more human, less corporate" culture is built around doing work that matters, winning as a team and celebrating success Aloha-. Ready to find your #dreamjob?
